News
Here you will find all the news updates, the latest of which are displayed on the front page.
[2017-07-25]
Notice: Please be advised that the dates for Summer Outage are Tuesday August 8 @ 5pm – Tuesday August 15 @ 7 am. There will be no access to the system during this time.
[2016-02-10]
Looks like MyEd is back online!
[2016-02-10]
Dear Schools, MyEd is currently down. We have not received any notice from the Provincial team and will update you as we find out more. Please do not put in a ticket for this issue at this time. Thanks.
[2015-12-04]
Looks like MyEd is back online!
[2015-12-04]
Dear Schools, MyEd is currently down. We have not received any notice from the Provincial team and will update you as we find out more. Please do not put in a ticket for this issue at this time. Thanks.
[2015-11-18]
Dear Schools, MyEd is currently down and there is no ETA on when it will be back. We will update everyone when the MyEd is back online. Thanks
[2015-06-18]
In regards to the email that just went out about FY and trimester, it is only for those schools that are using MyEd, and only for those schools that are having troubles with the final column missing for trimester report cards. Also note when you Prepare Grade Input, you should make sure you DO NOT replace existing columns or you will wipe out your marks and comments. If you have any questions please submit a ticket.
[2015-06-18]
There's an issue with FY terms that have a trimester and quarterly system in a school. You can manually update the final column in the gradebook, but you must first get that final column in there. Here's how to do it: 1. Schedule / Structure / Terms - click on FY and uncheck the last box. 2. Locate the courses affected, select them in Grades / Grade Input / Options / Show selected 3. Prepare Grade input 4. Calculate the final column and then manually change the final column to the letter grade. Then when you're ready to do quarterly report cards, you must remember to do step 1 again, but this time check the last box in FY. (4 in total).
[2015-05-19]
To Schools. Please be advised we have received the following from the Provincial Team "BCeSIS and the ISW are currently unavailable. We are continuing to work on a resolution to this situation. We will be providing updates every 60 minutes. Your next update will be at 2:00 pm PT"
[2015-05-05]
Dear schools. Please be advised that we will be away from the office training our new MyEd schools today and tomorrow and phone support will be limited. For the next two days, we highly recommend using helpdesk for your support needs. Thanks!
[2015-04-29]
To All BCeSIS Schools. We are going to be holding a number of sessions that go over how this transition from BCeSIS to MyEd is going to happen for schools and what to expect at the training and what information to bring with you. Each Session will be the same and will be online for an hour: 10:30am Today (29th Apr) 1:30pm Monday (4th May) If you cannot attend one of sessions we will record it, and will potentially be presented more in a couple of weeks if needed. To join a session please use the following Elluminate link: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.34F64D074E8889F08E442DE1755F34 Please make sure to test that you can load Elluminate before joining the session. If you have any questions please feel free to contact me Thanks,
[2015-04-27]
To All BCeSIS Schools. As you all know that BCeSIS will no longer be supported after September and as such all schools will need to transition to MyEducationBC this summer. We are going to be holding a number of sessions that go over how this transistion is going to happen for schools, and also how to sign up for training, and if you have signed up for training what you need to bring. Each Session will be the same and will be online for an hour: 1:30pm Today (27th Apr) 10:30am Wednesday (29th Apr) 1:30pm Monday (4th May) If you cannot attend one of sessions we will record it, and will potentially be presented more in a couple of weeks if needed. To join a session please use the following Elluminate link: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.34F64D074E8889F08E442DE1755F34 Please make sure to test that you can load Elluminate before joining the session. If you have any questions please feel free to contact me: andrewsmit@bcesisigroup.ca
[2015-04-21]
We had a few schools that have reported an issue with BCeSIS and it not loading suddenly. We are still working with the Provincial team to determine the problem. If you are using Chrome here is a solution that may help: chrome fix In your URL bar, enter: chrome://flags/#enable-npapi Click the Enable link for the Enable NPAPI configuration option. Click the Relaunch button that now appears at the bottom of the configuration page. Then reboot your computer and see if that fixes the issue.
[2015-04-20]
To all BCeSIS schools. Some users are reporting that BCeSIS is not loading on their computers. We are currently waiting for a response from the Provincial team and we will update you as we hear more. Unfortunately there isn't a resolution at this time, and no ETA.
[2015-04-02]
To All BCeSIS Schools Only. As you all know BCeSIS will be ending in Sept 2015, and as such all BCeSIS schools need to receive training to move to MyEducation. You can now sign-up for session here: http://bcsupportonline.com/myeducationbc-aspen-training-for-independent-schools/ Please note these sessions are just for BCeSIS schools moving to MyEd. A couple session you cannot register yet because I'm just confirming how many people they can hold. (once I have confirming I will be letting everyone know they are available). We are also looking for a couple schools in the Lower Mainland who could host training on the following dates: 28th & 29th May 2015, 11th & 12th June 2015. If you are able to host please email me at andrewsmit@bcesisigroup.ca
[2015-03-17]
To All schools. We are still looking for a few schools who are able to host Wave #2 MyEd Implementation on the following dates. 28th & 29th May 2015 4th & 5th June 2015 11th & 12th June 2015 If you are able to host please contact me at: andrewsmit@bcesisigroup.ca
[2015-03-12]
To All schools. Just a reminder of the upcoming outages this weekend. BCeSIS: Friday 13th March @ 5pm until Tues 17th March @ 7am. MyEd: Friday 13th March @ 5pm until Thursday 19th March @ 7am.
[2015-03-12]
To All BCeSIS schools. As we get closer to the implementation training for Wave #2 school we are looking for a few schools who can help host some of the training dates. We are looking for school who can host the dates below. Your school would only need to provide a room (with WiFi and Projector) for about 20 people, and arrange lunch (your school will be reimbursed for the lunch, we just need you to arrange it). Primarily we are looking for schools to host in the Vancouver/Fraser Valley area. 11th, 12th May 28th, 29th May 4th, 5th June 11th, 12th June 25th, 26th June 9th, 10th July 13, 14th July If you are able to host please contact me at andrewsmit@bcesisigroup.ca Also if you are only able to host but on different dates let me know as well because we can switch some of the dates if needed. Finally if you are a MyEd school and you would like to host training that would be quite ok as well, and we can let a couple of your staff sit in on the training again if you want. (or ask us any questions in person). If you have any questions please email me at andrewsmit@bcesisigroup.ca
[2015-01-22]
We are getting reports that BCeSIS is not connecting. We have reported it to the Provincial team and let you know when we have an update.
[2015-01-21]
To All BCeSIS Schools. As most of you are aware BCeSIS is being replaced by the new MyEducationBC system. BCeSIS will be decommissioned at the end of this coming September. We have already moved 50 schools to MyEducationBC last year in Wave#1, and now we need to move the remaining schools to MyEdBC this year as part of Wave #2. As such we need to setup some training dates and locations. If you could fill in the information on the following page by Friday 23rd January it will help us plan the upcoming schedules. http://bcsupportonline.com/myeducationaspen-implementation-interest/ If you have any questions please feel free to contact me at andrewsmit@bcesisigroup.ca
[2015-01-20]
To All BCeSIS Schools. Please be advised of a number of upcoming outages of BCeSIS in order for the the Provincial Team to do some conversion of data from BCeSIS to MyEd. 5 pm Thurs February 5 to 7 am Monday February 9 and 5 pm Friday March 13 to 7 am Tuesday March 17
[2015-01-12]
Thanks to all that attended the BCESIS 1701 session today. The recording is now available at the link below. http://bcsupportonline.com/?p=419
[2015-01-12]
Just a reminder that we are having a session on 1701 for BCeSIS schools at 10:30am today. To join us, please click on the link below prior to 10:30m. Thanks http://tinyurl.com/qyz53gl
[2015-01-09]
Dear BCeSIS schools, We will be having a session on how to do 1701 in BCeSIS on Monday, January 9 at 10:30am. To join us, please click on the link below 5min prior to the session start time. This session is for BCeSIS schools only. https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.34F64D074E8889F08E442DE1755F34 Thanks!
[2014-12-18]
To All Schools. Please note that MyEducationBC and BCeSIS will be offline from Friday Dec 19th @ 5pm until Tuesday December 23rd @ 7am to bring the next group of districts live into MyEducationBC. Thanks,
[2014-12-18]
Dear MyEd Schools Some schools have created exam records without an Exam Session Date. To fix this, those exams will need to be deleted, and then the Course exam sync procedure needs to be run again. Here are some quick tips. Course Dates needs to be posted from the Grade Input prior to running the course exam synchronize procedure. If the end date is blank in the Student Transcript Records, the Course Exam Synchronize Procedure will not be able to identify when the course ends and no test session date will be populated. To remove the assessment records without the exam session date, go to assessment top tab>Student assessment side- tab Select 'Provincial Exam' assessment definition and select the filter 'Missing Test session Date' All records with missing Test session date will be displayed Select all records and go to Options> Delete Now go to student tab > Options > Course exam synchronize procedure Assessment records will be created with session date and course end date.
[2014-12-16]
Dear MyEd Schools, Those schools taking AM/PM daily attendance may be experiencing issues where the totals would double up on the reports. The provincial team is aware of the issue, and we will update you as we find out more. For now, there is a workaround. If you need a report, go to School > Setup > Preferences and Uncheck the Second Daily Attendance box. Then run your reports. Once the reports have been printed, go back to this box and check it again so that your teachers can take AM PM attendance. Thanks
[2014-12-08]
To All Schools Please find attached (link below) your invoice for 2014-2015 for the iGroup Support Services. http://bcsupportonline.com/wp-content/uploads/2014/12/e-SIS-MyEd-Invoice-2014.pdf If your payment could be submitted before the Christmas break that would be much appreciated. If you are an SDA school you can ignore this email because your central office will handle this payment. If you have any questions please feel free to contact me at andrewsmit@bcesisigroup.ca Thanks, Andrew.
[2014-12-05]
To MyEd Schools. How to add past credits: We are getting a lot of questions on how to add past credits (credit details). Please see below for the steps: Student / Transcript Set your data dictionary - choose the transcript type. 1. Click on the book on the top right 2. Select the transcript definition for the course(s) to be added. Options / Add 1. Enter the year of the course 2. Enter the rest of the fields If the course does not appear with the year selected, choose the current year and then select the course. You can then go back and change the year. Thanks
[2014-12-01]
Dear Schools, Please be aware that we are currently experiencing some technical difficulties with the phone system. Please use Helpdesk instead. Sorry for the inconvenience.
[2014-11-20]
Dear Schools, We would like to thank you all for your patience with all of the My Education issues that have come up lately. We appreciate all your efforts in creating tickets with as much detail as possible. Over the next 2 weeks please try to submit tickets instead of calling if possible. We will be alternating vacation days and our phone coverage will be less than usual during this time. However, we will still be looking at the helpdesk tickets and will ensure that the proper support is provided through helpdesk. Thanks!
[2014-11-20]
To all MyEd schools, Some schools have reported an issue where courses and marks were showing on student report cards when they have been removed from the course. Here's how to fix the issue: 1. From the grade's tab / grade inputs - find the course that is appearing in error. 2. Click on the withdrawn radio button 3. The student will now appear. Delete any unwanted marks and/or comments. 4. Run the report card and ensure to check "Exclude Classes without Term Grades" If you are having this issue, please try it and let us know if it's not working for you.
[2014-11-19]
We can now report that BCeSIS is back on line and available for use. Thank you for your patience during this time.
[2014-11-19]
BCeSIS is still unavailable, the Provincial is working on resolving it and we will send an update as soon as we hear from the Provincial Team.
[2014-11-19]
To BCESIS Schools, BCeSIS is currently unavailable at this time. We will update you as we receive more information from the Provincial team. Thanks!
[2014-10-22]
Just a reminder to BCeSIS schools, we will be having an online session on Report Cards for both Elementary and High Schools at 10:30am today. The previous notice said 10am in error. Please join us at 10:30am today. http://tinyurl.com/qyz53gl Thanks!
[2014-10-21]
Dear BCeSIS Schools, We will be having an online session on report cards for Elementary AND High Schools tomorrow (Wednesday) at 10am. To join the session, click on the link below. http://tinyurl.com/qyz53gl Thanks!
[2014-10-09]
Dear Schools, Please be advised that we will be at the Common SIS Consortium today and will have very limited access to answer your calls. Please submit a helpdesk ticket as we will have access while at the conference. Thanks!
[2014-10-08]
To All Users Please note that this Thanksgiving longweek the Provincial Team is doing another conversion load from BCeSIS to MyEducationBC. As such MyEducationBC and BCeSIS will be UNAVAILABLE from 5pm on Friday (10th Oct) until 7am on Tuesday (14th Oct). Please note for those schools that are live in MyEducation and BCeSIS there will be no changes to your data it is just so that they can convert other schools and districts in the province to MyEdBC, and the only way to do this is to take both systems offline while they do this. Thanks, Andrew Smit -- Independent School MyEdBC/BCeSIS Project Manager --
[2014-10-02]
Just a reminder for BCESIS schools, we will be having TRAX training today at 10am. To join us, please click on the link below. http://tinyurl.com/qyz53gl
[2014-09-30]
Dear BCESIS schools, We will be having an online session on how to do TRAX in BCESIS on Thursday at 10am. To join us, please click on the link below. ****THIS IS ONLY FOR BCESIS SCHOOLS**** https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.34F64D074E8889F08E442DE1755F34 Thanks!
[2014-09-30]
To All Schools. At the request of FISA BC , the Ministry has changed the 1701 data collection snapshot date for independent schools to October 17, 2014 to align with the adjusted 1701 dates for public schools. Please note the following dates: Snapshot: October 17 Files Due: October 24 This change was requested by the FISA BC Board of Directors in order to align the snapshot date with the public system and avoid the risk of any students going unreported should student transfers occur between October 1 and October 17th. This change applies to the current school year only. The Ministry data collection website has now been updated to reflect the adjusted dates. Thank-you for your immediate attention to this important matter. If you have any questions please feel free to contact our office. Thanks, Andrew. Independent Schools MyEdBC/BCeSIS Project Manager.
[2014-09-30]
To All Schools. Just a reminder that while the snapshot for 1701 is supposed to be today, the actual submission of the 1701 to the Ministry is only due next week. As such if you are having issues with the 1701 you do have a few days to fix any issues with it.
[2014-09-30]
To All BCeSIS Schools. There have been many reports of BCeSIS running slow, or just not loading at all. The Provincial Team is aware of the issues and is working on it. When we have more information about it we will let you know. Thanks.
[2014-09-25]
Just a reminder of the 1701 session for MyEdBC today at 10:30am: You can login by going here: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.34F64D074E8889F08E442DE1755F34
[2014-09-23]
Just a reminder of the 1701 session for MyEdBC today at 1pm: We will be doing two online training sessions on this Tuesday (23rd Sept) at 1pm, and Thursday (25th Sept) at 10:30am. You can login by going here: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.34F64D074E8889F08E442DE1755F34
[2014-09-22]
We have just received word late on Friday afternoon that the Independent School snapshot date for 1701 will still be 30th September 2014. (the public schools have been delayed to the middle of October). For BCeSIS Schools we did a session a couple weeks ago on 1701, but you can view the recording here: http://bcsupportonline.com/training-recordings/1701-2/ For MyEdBC school, our team only received the training last week so we are just finalizing the training materials, then we will be doing two online training sessions on this Tuesday (23rd Sept) at 1pm, and Thursday (25th Sept) at 10:30am. You can login by going here: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.34F64D074E8889F08E442DE1755F34
[2014-09-18]
Dear Schools, We are receiving a lot of duplicate student delete requests. When using the student locator, please only search for the Legal Last Name, Gender and DOB. A lot of schools are still using the First Name which will generate errors. We will now require that students fill out the Duplicate Error report form in order to assist us in deleting duplicate students. The form can be downloaded in the link below. http://bcsupportonline.com/wp-content/uploads/2014/09/Duplicate-Form.docx Thanks!
[2014-09-18]
Just a reminder that we will be having a session on 1701 for BCESIS schools only at 10am today. Please click on the link below to join. http://tinyurl.com/qyz53gl
[2014-09-18]
Dear BCeSIS schools, There will be a 1701 session TODAY Thursday September 18 at 10am. To join the session, please click on the link below. http://tinyurl.com/qyz53gl Please note this session is just for BCeSIS schools, we are still getting some final instruction from the Provincial Team on how to do it for MyEdBC, once we have that information we will do a training session for MyEdBC on doing 1701. Thanks!
[2014-09-15]
Dear BCeSIS schools, There will be a 1701 session on Thursday September 18 at 10am. To join the session, please click on the link below. http://tinyurl.com/qyz53gl Thanks!
[2014-09-10]
To MyEducation Schools: We have been receiving a few questions about PEN numbers in MyEdBC. The process is supposed to work the same as in BCeSIS. (ie. the PEN's are automatically populated or created for you). However the Provincial team is having problems getting this to work. We were promised that it would be fixed last week, but clearly it has not been fixed yet. The Provincial is aware that this is critical and is working on a solution. I will let you know once I have an update.
[2014-09-10]
Dear BCeSIS Schools. There is an issue where if an older version of java exists on computers, a message may appear that you must update your java version. Please do not use the automatic updates. We are using version 6.34 and it is working properly. If you are having this issue, do not update to java 7. Please click on the link below for the correct version. http://bcsupportonline.com/wp-content/uploads/2012/09/jre-6u34-windows-i586.exe Furthermore, we have instructions on how to remove java and reinstall a fresh version. http://bcsupportonline.com/common-bcesis-questions/java-error/ If you are uncomfortable with this process, please discuss it with your IT administrator.
[2014-09-04]
To MyEdBC Schools. We have been getting reports that schools are getting the following message when they try admit students "Pupil # must be unique in table Student." We have reported it to the Provincial team and they are working on a solution. As soon as I know the answer to the problem I will let you know.
[2014-09-04]
To All Schools I have posted the recording of the "Managing Enrollment" session that the provincial team did last week. It is critical that any school that missed this session watch the recording. (it is for both BCeSIS and MyEdBC schools). Also we have been receiving a number of questions around what to do with students who will not be released by public schools. In talking with a few of the districts it was decided that it is best if you just cross-enroll the student to your school (so that you can setup scheduling and class lists) and then when the strike is over you and the public school can work together to set the correct "home" school. To watch the recording click on the the following link: https://ca-sas.bbcollab.com/p.jnlp?psid=2014-08-28.0845.M.13DF0411E91794FADF3E7731B4EA48.vcr&sid=7345
[2014-09-04]
To All MyEdBC Schools. For those of you that experienced the "Calendar" where you couldn't assign days and bell schedules to specific dates in the future. That issue should have been resolved now by the Provincial Team. You can go back into your calendar and setup those remaining dates. If you have any issues please report it to the helpdesk so that we can take it back to the Provincial team.
[2014-08-29]
We are getting a lot of phone calls about the password reset, and we apologize for this situation. School administrators can view the password on their own by using the custom field sets. If you do not have one created for usernames and password, please click on the link for instructions. http://bcsupportonline.com/wp-content/uploads/2014/08/Username-and-Password-Field-Set-for-Aspen.pdf
[2014-08-29]
Dear schools, we have accidentally reset all passwords in MyedBC. We apologize for this error. Please advise all of your users of this change. If users are currently logged in, you can change your password in set preferences > security > password change. All other users should use the forgot password feature to reset their passwords. If there are issues, your administrator will be able to retrieve the generated password for you. Sorry!
[2014-08-28]
Just a reminder of the training today: Managing Enrollment During having both BCeSIS and MyEdBC. We highly suggest that all schools attend the following session, which will explain the process of how enrollment of student works between the two systems including cross-enrollment. These session will cover the process for both BCeSIS and MyEdBC schools so both school types are invited. Date: Thursday August 28th @ 9:30am until 11:30am (although I don’t think it will go that long). Elluminate Login: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.FBA4FE22A12FF0FD95800C64C8DC8F MyEducationBC Teacher Training We will holding a teacher training session for MyEdBC schools on Thursday August 28th @ 11am. We will be recording this session, and as well will be repeating it in September if you cannot attend. Login info can be found here: http://bcsupportonline.com/myeducationbc-aspen-training-for-independent-schools/
[2014-08-26]
To All BCeSIS and MyEducationBC schools. If you haven't already signed up for one of our one-on-one sessions we still have lots of space this week, and will also be continuing them for next week as well. To sign up if you haven't already please go to: http://bcsupportonline.com/one-on-one-sessions/
[2014-08-26]
To BCeSIS and MyEducationBC schools. I have posted important training information regarding enrollment of students now that we have two systems in the province. Details can be found on the http://bcsupportonline.com/ homepage.
[2014-08-15]
To All MyEducationBC Schools. It seem that the update regarding access that I mentioned earlier didn't post. I have reposted the update regarding access to http://bcsupportonline.com/
[2014-08-15]
To All MyEducationBC Schools. Please note all updates regarding MyEdBC are being posted to the http://bcsupportonline.com/ homepage. I just posted an update regarding access to the system and the timeline for the next week.
[2014-08-15]
To ALL BCESIS SCHOOLS There is an important update to the admission process. Please review the information found on this page: http://bcsupportonline.com/critical-information-for-bcesis/
[2014-08-14]
To All Schools. We are going to be starting for BCeSIS on 15th August until 5th September our 1 hour one-on-one sessions for your school where we will be checking your school setup and giving you a chance to ask any questions you might have before school start. These one-on-one sessions with your school are very valuable and critical to ensuring that your start of school goes as smoothly as possible, and I highly recommend you attend one even if you don't think you need to attend. To Sign-up you can just go to this page and select the service the date and time: hhttp://bcsupportonline.com/one-on-one-sessions/ Also the start of school checklist for this year can be found here: http://bcsupportonline.com/resources/ For those schools that are going to be using MyEducationBC this Sept we will be having one-on-one sessions starting 21st August. Also please note that you can look for updates on our website bcsupportonline.com
[2014-06-20]
To All Schools interested in being a part of Wave #1 I have updated the information on our website to include the latest information about the implementation of MyEducaiton including dates and recordings of the implementation presentation and powerpoint. You can view it here: http://bcsupportonline.com/aspen-myeducation-recordings/ I have posted the first list of available admin training dates for Aspen. http://bcsupportonline.com/myeducationbc-aspen-training-for-independent-schools/ Please note that we will be adding more dates as we get locations and dates confirmed. You will be able to sign-up for the training dates (and pay training fee). Also if your school would like to host a training event please feel free to contact me. Furthermore you school can now do the final confirmation about your inclusion in Wave #1 by going here: http://bcsupportonline.com/wave-1-school-list/ Inclusion in Wave #1 means that your data will be convert from BCeSIS to Aspen during the YET process. For non-BCeSIS schools you need to confirm your inclusion as well, but your potential conversion will happen post YET. Finally a reminder We are going to be holding an online introduction session to the Apsen/MyEdBC Teacher Module today and also next week Thursday Friday June 20th at noon and also Thursday June 26th at 1pm Both these sessions will be the same and will be about an hour in length. It will be an opportunity for you and your teachers to see what the teacher module looks like. Please note this is not designed to be a full training session, it is just to give you a quick look at what the module can do. We will be recording the session if your teachers are unable to attend. We will be doing a Full 4 hour training session at the end of August, and also September which will be more comprehensive. To attend this session use this Elluminate link: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EBC553E9E66B22ED1F874C54C300E4 If you have any questions please feel free to contact me. Thanks, Andrew. -- MyEducation Project Manager for Independent Schools --
[2014-06-19]
Dear Schools, we are having our last YET session for the year at 10:30am today. Please join us if you have any last questions about YET. Also a lot of schools are asking if they need to complete YET if they are moving to Aspen, and the answer is YES! The more done the better for your school. https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EBC553E9E66B22ED1F874C54C300E4
[2014-06-19]
To All Schools We are going to be holding an online introduction session to the Apsen/MyEdBC Teacher Module on: Friday June 20th at noon and also Thursday June 26th at 1pm Both these sessions will be the same and will be about an hour in length. It will be an opportunity for you and your teachers to see what the teacher module looks like. Please note this is not designed to be a full training session, it is just to give you a quick look at what the module can do. We will be recording the session if your teachers are unable to attend. We will be doing a Full 4 hour training session at the end of August, and also September which will be more comprehensive. To attend this session use this Elluminate link: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EBC553E9E66B22ED1F874C54C300E4 Please note we will be sending out more information regarding the in person training sessions for school administrators later today as well. Thanks, Andrew.
[2014-06-17]
Just a reminder about the last Wave #1 online session today for Aspen at 3pm. Here is the link: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EBC553E9E66B22ED1F874C54C300E4 If you came to one of the sessions last week or yesterday you don't need to attend the one today. They are the same presentations.
[2014-06-16]
Just a reminder about the Wave #1 online session today for Aspen at 11am. Here is the link: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EBC553E9E66B22ED1F874C54C300E4 If you came to one of the sessions last week you don't need to attend the one today. They are the same presentations.
[2014-06-12]
Just a reminder about the Wave #1 online session today for Aspen at noon. Here is the link: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EBC553E9E66B22ED1F874C54C300E4 If you came to the session yesterday you don't need to attend the one today. They are the same presentation.
[2014-06-11]
Just a reminder about the Wave #1 online session today for Aspen at 11am. Here is the link: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EBC553E9E66B22ED1F874C54C300E4
[2014-06-09]
To All Wave #1 Schools, and those that might be interested in being in Wave #1 We are going to be holding 4 implementation calls over the next two weeks. Wed - June 11th @ 11am Thurs - June 12th @ noon Mon - June 16th @11am Tues - June 17th @3pm In these call's we are going to go over the implementation process for schools over the next few months, training that is going to be available to schools and teachers, and how conversion of data will work, and answer any questions that you might have about the process of getting ready for September. Each call will be about 30-45mins. We will be using this Elluminate room: https://ca-sas.bbcollab.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EBC553E9E66B22ED1F874C54C300E4 Please test it the day before the session to make sure it works on your computer. Please note that each call will be the same so you only need to attend one. If you have any questions please feel free to contact me. Thanks, Andrew. -- MyEdBC Project Manager for Independent Schools --
[2014-05-28]
Just a reminder to all schools, we will be having an online session on how to do YET in BCeSIS. Please note that YET is still required even if your school intends to migrate to My Education BC next year. To sign up, click on the link below. http://bcsupportonline.com/events/
[2014-05-27]
Dear Schools We have had a number of schools ask about training dates and locations. We have posted an update to the MyEducationBC training and implementation for Wave #1 schools. You can view it here: http://bcsupportonline.com/myeducationbc-aspen-training-implementation-update/ If you have any questions please feel free to contact me at andrewsmit@bcesisigroup.ca
[2014-05-13]
To All Schools. Due to our team getting trained by the Provincial Team this week for the New MyEdBC Aspen system we will be unable to answer the phones. We will however be checking on the helpdesk throughout the day. Also expect an announcement in the next few days in regards to upcoming training for all Wave #1 schools that are implementing MyEdBC Aspen.
[2014-05-12]
Dear Schools, Unfortunately the session for this week have been cancelled. We are attending the Aspen training this week and will not be able to conduct any training. The Final Marks and PSR Online session has been previously recorded and can be accessed on our website. As always, if you require assistance, please submit a helpdesk ticket and we will assist you with your questions. http://bcsupportonline.com/training-recordings/report-cards/psr-and-final-report-card/
[2014-05-09]
There seems to be an issue where all reports are coming up blank. We are aware of the issue and are waiting on the Provincial team to provide a resolution.
[2014-05-02]
The YET session recording is now available on bcsupportonline.com http://bcsupportonline.com/training-recordings/yet/
[2014-04-30]
Dear Schools, This is just a reminder that we have a session for Year End Transition tomorrow at 10:30am. To sign up for the session (or future sessions), please click on the link below. Also, due to future My Education BC Training, some training dates and times may be changed. http://bcsupportonline.com/events/
[2014-04-14]
The ES Audit recordings from last week are now available online. To view the recordings, please go to http://bcsupportonline.com/training-recordings/es-audit/
[2014-04-04]
A reminder to all schools that we will be having 2 es-audit sessions next week. Tuesday @ 1:30pm Thursday @ 10:30am To sign up for the session, please sign up online at http://bcsupportonline.com/events/ There is also a pre-recorded session from last year http://bcsupportonline.com/training-recordings/es-audit/ Thanks!
[2014-01-23]
The 1701 recording and resources are now available on the website. To access all of our recordings and reference guides, please visit the link below. Thanks for attending! http://bcsupportonline.com/training-recordings/
[2014-01-23]
We will be having our final 1701/SPED session for the year today at 10:30am. If you have not signed up and would like to join the session today, please click on the link below 15min prior to the session start time. Thanks! http://tinyurl.com/ln2jq2n
[2014-01-13]
The TRAX training recording is now posted on our website. Please click on the link for access to the recording and documents. http://bcsupportonline.com/training-recordings/trax/ Thanks!
[2014-01-13]
A few of you have been asking for an update on Aspen. The MOU is still being reviewed by the Ministry and we are hoping that it will be sent to schools in the next couple weeks for you to sign. If you missed the other online Aspen demo sessions they did in Nov/Dec they are doing it again on the 29th January 2014. This is going to be the same as all the previous ones so you don't need to go again if you have been before. But if you haven't or want other staff members to have a look at it you can sign up here: http://sisimplementation.ca/awareness-workshop-registration Finally if you haven't indicated your interest in Aspen or your desire implementation wave please make sure to submit your information here: http://bcsupportonline.com/connectedbc/ (item #1) Finally there is lots of behind the scenes work that is being done to get things ready for schools to start implementing, and as I have more information I will be sharing it with all schools. If you have any questions as always feel free to email me at: andrewsmit@bcesisigroup.ca
[2014-01-06]
Welcome back from the holidays! Just a reminder that we are having online sessions for TRAX, 1701 and report cards in January. To view the events calendar and sign up, please visit the link below. http://bcsupportonline.com/events/ Thanks!
[2013-11-20]
To All School We are at the Aspen Demo today, so we are unable to answer the phone today. I see that a number of people have called, but haven't submitted helpdesk tickets. We will be monitoring the helpdesk and you can submit questions there and we will be looking at them today.
[2013-11-19]
We are at the Aspen Demo today. As such phone answering will be limited. We will be monitoring the helpdesk and you can submit questions there and we will be looking at them today.
[2013-11-18]
Just a reminder to all schools of the upcoming Aspen demo sessions. There are still a few seat available for tomorrow two sessions in Vancouver and Victoria's on Wednesday. Also there will be a online session next week for those that cannot come in person. The sessions are FREE but you do need to register here: http://sisimplementation.ca/awareness-workshop-registration Please note that these are not training sessions, but rather a chance to see the new Aspen SIS and ask questions of the team.
[2013-11-15]
Good Morning! We have had a number of reports from schools that they are having difficulties printing High School Report Cards this morning. This includes schools who were able to print Report Cards yesterday. It appears that the reporting dates for the November Report Cards in the GPA Module have been erased. Do not worry, it sounds worse than it is. To fix this problem, go to School - GPA Module - School Reporting Dates. You will see that the Reporting Date is listed, but the Course Lengths and Reporting Periods are now empty. Simply add them back in by clicking the Add button on the bottom right of the screen. If you are not sure what it should look like, scroll to your next reporting date, as those dates seem to be un-touched. The Provincial Team is aware of the issue, and it is a High Priority item with them. We will let you know of any further development.
[2013-11-12]
12th Nov 2013 - The Aspen has just announce the list of dates and locations for a series of demonstrations for the new Aspen software. This will be a chance to see the actual application and what it is capable of doing. It will also be a chance to ask questions about the software. Our team will be there as well to answer any questions that schools have and to explain the general process of implementation. These sessions are FREE however registration is required. Here is the link for Registration: http://sisimplementation.ca/awareness-workshop-registration (if you already attended the consortium meeting a couple weeks ago it will be very similar to that, but you are welcome to attend again if you want) ALSO IMPORTANT if you are interested in being a part of the working group with the Ministry the deadline is tomorrow morning at 10am to sign-up. See #3 under the Next Steps on this page: http://bcsupportonline.com/new-bcesisaspen-implementation-guide/ If you have any questions about these please feel free to contact me at andrewsmit@bcesisigroup.ca
[2013-11-07]
7th Nov 2013 - We have just received word from the Ministry that they have finalized the contract with Aspen to be the new replacement for BCeSIS. You can see the full announcement and also the next steps for independent schools here: http://bcsupportonline.com/new-bcesisaspen-implementation-guide/ Please make sure to read the whole page as we are looking for schools to help provide assistance to the Ministry in this initial setup phase. If you have any questions please feel free to contact me at: andrewsmit@bcesisigroup.ca
[2013-10-30]
30th Oct 2013 - Helpdesk Contact for Today Today our team is at the demonstration for the new BCeSIS product, as such we are not in the office today. As such we will not be able to answer the phones today, however if you need help you can still submit a helpdesk ticket and we will be monitoring the helpdesk throughout the day.
[2013-10-28]
Thanks to all that attended the Highschool Report Card sessions last week. The Thursday recording and requested powerpoint are now available on the website. To access, please click on the link below. http://bcsupportonline.com/training-recordings/report-cards/high-school-report-card/
[2013-10-21]
Just a reminder that we will be having 2 session on high school report cards this week on Tuesday and Thursday. To sign up, please click on the link below and sign up for the session you want to attend. http://bcsupportonline.com/events/ Thanks!
[2013-10-18]
*New BCeSIS Demo* - Registration Required We have confirmed that there will be a presentation by Renate Butterfield and a demonstration of the Aspen Student Information System at the Common SIS Consortium meeting on October 30th from 8am - 3:30 p.m at the Sheraton Vancouver Airport Hotel in Richmond. Contract negotiations are nearing conclusion and we anticipate that the Ministry will be providing updates soon. Please find attached the revised agenda including the demonstration of Aspen by trainers from Follett as well as an additional session yet to be finalized with Follettt and Fujitsu. Please continue to watch the registration site for the latest information. We encourage all districts to attend this meeting and to consider bringing both technical (L1) and training support as well as educators as the afternoon will be led by Dean Goodman, Lead for Strategic Educational Transformation, as we discuss "Reporting Student Progress". Our normal subcommittee meetings will occur and the Student Achievement Committee will focus on assessment. The new student information system will play a key role in the BC Educational Plan and this is an opportunity to dialogue with other districts about assessment practices and reporting student achievement both through report cards and analytics. To register online follow this link to Eventbrite: https://www.eventbrite.ca/event/7052402927 Registration cost is $75.19 (which includes processing costs). Hotel rooms are available at the Sheraton Vancouver Airport Hotel under the Common SIS Consortium at a conference rate. Please call the hotel for details. Add your voice to the discussions on governance and network with colleagues from across the province. We hope to see you on October 30th from 8:00 AM to 3:30 PM at the Sheraton Vancouver Airport Hotel at 7551 Westminster Highway, Richmond, BC V6X 0B5.
[2013-10-08]
The TRAX recordings are now available on our website. To access the recordings and files, please visit the link below. http://bcsupportonline.com/training-recordings/trax/ Thanks!
[2013-10-07]
Just a reminder that we have 2 TRAX sessions this week. To sign up, please click on the link below and select the date of your choice. See you there! http://bcsupportonline.com/events/
[2013-09-26]
It seems that BCeSIS is now back up and running. The provincial team had a internet connection issue. It should be resolved now. If you are still having problems, please submit a helpdesk ticket so that we can let the provincial team know.
[2013-09-26]
Thank you all for joining the 1701 sessions in the last week. If you missed the session and documents, or if you feel that you need a refresher, the recordings are now available on our website. http://bcsupportonline.com/training-recordings/1701-2/
[2013-09-26]
BCeSIS - Access. Some schools are reporting issues connecting to BCeSIS this morning. We have reported it to the provincial team and will update you once we have more information.
[2013-09-12]
Thanks to all the schools that attending our 1701 sessions this week. The turnout was great and there were a lot of good questions being asked. The recordings and documents are now available on our training recordings section of the website. http://bcsupportonline.com/training-recordings/1701-2/ http://bcsupportonline.com/training-recordings/1701-2/
[2013-09-06]
To All Schools. Hope you all had a great first week of school :) Just to let you know that like previous years we are doing online training sessions throughout the year on various topics (like 1701, TRAX, Report Cards, etc) You can sign up for them here: http://bcsupportonline.com/events/ Please note that this year 1701 is slightly different so you will want to attend one of them. Thanks, Andrew.
[2013-09-03]
Solutions to Common First Day of School Issues: Problem #1: When I print reports only some or none of my students show up (ie. attendance reports, class lists, etc) Solution: Go to Reports->#6 Enrollment Reporting->Enrolled/Not Registered. If all your students are listed there it means you probably didn't mass register your kids. Follow the first step on page 3 of the start of school checklist (http://bcsupportonline.com/wp-content/uploads/2012/08/Start-of-School-Checklist-2012.pdf) If just a few kids are listed you will need to go to each of those students, and go to Main Menu->Change Student->Register. Then enter today's date and click Save. Then Exit and repeat for all the students that are not registered. Problem #2: When I try take attendance I either get an error message or the wrong classes are showing up. Solution: Check the following steps from the Start of School Checklist (http://bcsupportonline.com/wp-content/uploads/2012/08/Start-of-School-Checklist-2012.pdf) a. "Check School Tumble Pattern Details" b. "Setup School Calendar tumbles" Problem #3: None of my classes have students. Solution: Check if you are elementary school that you have assigned your students to homerooms. (Hrm Staff button on right on homepage for each student) Check if you are high school that you assigned your students to courses. (Courses button on right on homepage for each student)
[2013-08-22]
Just a reminder to all schools. If you haven't signed up for, or attended, a Summer of BCeSIS One-on-One session. Then I highly recommend that you attend one before the start of school so that we can check your setup and make sure you are all ready for the start of school. To sign up please check out: http://bcsupportonline.com/events/ Thanks.
[2013-08-08]
To All I hope you all had a great summer. The YET process is now complete and BCeSIS is back online. We are going to be starting on 12th August until 30th August (ie. next week Monday) our 1 hour one-on-one sessions for your school where we will be checking your school setup and giving you a chance to ask any questions you might have before school start. These one-on-one sessions with your school are very valuable and critical to ensuring that your start of school goes as smoothly as possible, and I highly recommend you attend one even if you don't think you need to attend. To Sign-up you can just go to this page and select the date and time: https://bcsupportonline.com/events/categories/summer-of-bcesis/ Please note the first time you signup you will just enter your email address and name, after that you will use your new username and password that will be created and emailed to you. Also the start of school checklist for this year can be found here: http://bcsupportonline.com/resources/
[2013-08-07]
YET was completed successfully over the weekend. The post YET analysis and validation is now complete and approval has been given to bring the Production environment online in advance of the original scheduled date and time. Please be advised that BCeSIS is available for use, as of now, Wednesday, August 7, at 11:50 am. Note: Reminder that the SDTest environment is scheduled to be refreshed with post-YET data on August 17/18.
[2013-07-24]
We have received the following announcement from the Ministry of Education: "Please find attached (http://bcsupportonline.com/wp-content/uploads/2013/07/New-BCeSIS-communication-130723.pdf) an update on the procurement for a new student information service to replace BCeSIS. The SIS Executive Steering Committee and the Ministry of Education are pleased to announce that Fujitsu Consulting (Canada) Inc. has been selected as the lead proponent. Fujitsu’s hosted service is built around Follett Corporation’s Aspen SIS product. Aspen is a modern, feature-rich student information system designed from the ground up for province-wide implementations and to fully support learning and teaching. The Ministry is currently undertaking reviews for due diligence and will soon enter into contract finalization with the lead proponent. It is anticipated that a contract for the new service will be in place early in the fall. We will be working with districts on a deployment schedule with the expectation that schools will likely begin the transition to the new student information service in 2014 and 2015, and that BCeSIS will be decommissioned early in 2016." Because this announcement has just been made this morning we don't have any specific's for the Independent schools regarding training and implementation or specific dates that events might happen. We will know in the next few months, once the Fujitsu and Follet have finalized their plans, as to how we are going to make this transition. You can expect from us in the next couple months a outline from us to the general plan that we are going to use for the transition, and we will also be requesting feedback from schools on the plan, and concerns that they might have. If you have any questions please feel free to contact me at: andrewsmit@bcesisigroup.ca
[2013-06-20]
The YET sessions for the 2012-2013 have now been posted. To view the recordings, or to download the YET checklist, please click on the link below. YET will be from July 26 at 5pm and end on August 8 at 7am. BCeSIS will not be available during this time. http://bcsupportonline.com/training-recordings/yet/
[2013-06-20]
We will be having our final YET session today at 10:30am. To join, please click on the link below. Please ensure that you join the session 5-10min prior to the session start time as we will begin right at 10:30am. http://tinyurl.com/bh7kyqr Thanks!
[2013-05-27]
The recordings for PSR & Final Report Cards are now available. To access the recordings, please visit http://bcsupportonline.com/training-recordings/report-cards/psr-and-final-report-card/ Thanks for attending!
[2013-05-26]
Please read this important notice. We will be away from the office May 27-31 for the new ESIS conference and will have limited access to answer your calls. If you require assistance, please submit a helpdesk ticket as we will be checking it while we are away. If you do not have access to helpdesk, please email akwok@bcesisigroup.ca and I will set you up. You may also email me if you have any questions. Thanks!
[2013-05-23]
Good Morning Schools. Please see below for the link for today's session on PSR's and Final Report Cards. We will begin at 10:30am so please arrive 5-10min prior to the session. http://tinyurl.com/bh7kyqr
[2013-05-22]
Just a reminder that we will be having a session for PSR's and Final Report Cards tomorrow at 10:30am. To sign up, please visit the link below. http://bcsupportonline.com/events/
[2013-05-22]
We have just received an update from the Ministry on the status of the process for selecting the new BCeSIS product. You can see this update here: http://bcsupportonline.com/information-about-new-bcesis/
[2013-05-16]
The recordings for YET from last week are now available. Please click on the link below to access the recordings. http://bcsupportonline.com/training-recordings/yet/
[2013-05-16]
We will be having 2 sessions on how to complete year end report cards and PSR's on BCeSIS next week on Tuesday and Thursday. To sign up, please click on the link below and sign up for the session you wish to attend. Thanks! http://bcsupportonline.com/events/
[2013-05-01]
Just a reminder to all schools that we will be having 2 YET sessions next week on Tuesday and Thursday. Please note that the YET process is mandatory for all schools, and failure to complete the steps will result in the loss of student information. If you are not aware of how to pre-transition a student, or if you've asked for previous years report cards and attendance records, this session is for you. To sign up, please click on the link below to sign up for a session. http://bcsupportonline.com/events/
[2013-04-18]
Dear schools, unfortunately we are experiencing intermittent phone issues all day today. Please submit all requests through helpdesk and we will respond to them promptly. Thanks!
[2013-04-10]
Following much analysis and optimization, we are now confident that the dates for Year End Transition will be July 26 to August 8. The recommended default Admit Date is now August 6
[2013-04-05]
The ES Audit sessions from this week have now been posted. The powerpoint as well as some Ministry resources are available at the link below. http://bcsupportonline.com/training-recordings/
[2013-04-02]
Here is the link for this weeks session for ES-Audit. Please note that we will begin on Tuesday 1:30pm and Thursday 10:30am. https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EB268CB4AB410A0BC1DECB17456FE9
[2013-03-28]
Just a reminder to all schools that we will be having 2 sessions on how to generate reports that will help you with your ES-Audit on Tuesday and Thursday. To sign up, please go to http://bcsupportonline.com/events/ and sign up for the session to attend. Thanks!
[2013-03-07]
Here's the link for today's session on Elementary Report Cards. Please arrive 10min before the session start as we will begin promptly at 1:30am. https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EB268CB4AB410A0BC1DECB17456FE9
[2013-03-05]
Here's the link for today's session on Elementary Report Cards. Please arrive 10min before the session start as we will begin promptly at 1:30pm. https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EB268CB4AB410A0BC1DECB17456FE9
[2013-03-01]
We are having two sessions on Elementary report cards next week during our usual times. To sign up, please visit http://bcsupportonline.com/events/ and sign up for the date you wish to attend. You may also sign up for future events as well. Thanks!
[2013-02-22]
Thank you for attending our YET sessions this week. The recordings and quick reference guide our now available in our training recordings area. http://bcsupportonline.com/training-recordings/
[2013-02-14]
We will be having two sessions next week on Year End Transition (YET) on Feb 19 and 21st. Please note that the YET process is mandatory for all schools and failure to complete the process may result in the loss of your student data. You may also be receiving requests from schools to pretransition your students to their school at this time. If so, you may want to attend one of the sessions early to understand how to do the process. To sign up, please visit the link below and sign up for the session you wish to attend. http://bcsupportonline.com/events/
[2013-01-31]
Here are the details for today's TRAX session. If this is your first time attending a session, we recommend that you join 10min early in case there are issues logging in. You will need to enter your name into the field and click log in. Also, speaker or headphones (recommended) are required for the session. The session will begin promptly at 10:30am so please arrive a few minutes early. https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EB268CB4AB410A0BC1DECB17456FE9
[2013-01-28]
This is just a reminder that we will be having sessions on how to run a TRAX extract from BCeSIS on Tuesday (1:30pm) and Thursday (10:30am). To sign up, please visit the calendar of events at http://bcsupportonline.com/events/
[2013-01-14]
The 1701 sessions from last week are now posted online. To download the files and view the recording please visit http://bcsupportonline.com/training-recordings/ We are also having online sessions this week on how to do high school report cards. Please click on the link below to register for the session. http://bcsupportonline.com/events/
[2013-01-07]
Welcome back from the holidays! We are having session this week on 1701. To sign up for this or future events, please visit http://bcsupportonline.com/events/
[2012-12-21]
This is just a reminder that we will be having online training session for 1701, High School Report Cards, and TRAX in January. To sign up, please visit http://bcsupportonline.com/calendar-of-events/ Also, have a happy holidays and we will see you again next year!
[2012-11-22]
Todays recording for the General Data Extract session is now posted in our training recordings section. http://bcsupportonline.com/training-recordings/
[2012-11-19]
This Tuesday's GDE session has been cancelled due to low signups. If you are interested in this session, we will have another session on Thursday. Please sign up for the event at http://bcsupportonline.com/calendar-of-events/
[2012-11-13]
We are experiencing a high volume of calls on why reporting periods aren't appearing on your report cards. It is likely that the GPA Module for your school has not been setup. Please have a look prior to submitting a ticket and/or calling our office. To verify that your report cards have been setup correctly, please review the High School Report card QRG and recording http://bcsupportonline.com/training-recordings/report-cards/high-school-report-card/
[2012-11-07]
The report card session recordings and reference guides are now available. Please click on the calendar of events / training recording links at bcsupportonline.com to view our sessions.
[2012-11-06]
To all schools interested in completing Elementary report cards in BCeSIS, here is the link for the Tuesday (1:30pm) and Thursday (10:30am) sessions. http://tinyurl.com/bh7kyqr
[2012-11-05]
We will be having 2 sessions this week for schools wanting to do report cards in BCeSIS for elementary schools. To join us, please click on the calendar of events at bcsupportonline.com and sign up for the session you wish to attend.
[2012-10-11]
Just a reminder that there is a session for high school report cards today. To join, please copy/paste the link below into your browsers address bar. https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EB268CB4AB410A0BC1DECB17456FE9
[2012-10-10]
Update: Please note that due to a problem with our current 1-800 number we are switching back to our original 1-800 number 1-(877) 324-7860 The current 1-800 number will be deactivated in a couple days and all future helpdesk calls should be directed to: 1-(877) 324-7860
[2012-10-09]
Here is the link for both High School Report Card sessions for this week. https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EB268CB4AB410A0BC1DECB17456FE9 October 10 1:30pm October 12 10:30am Please remember to sign up in our calendar of events. http://bcsupportonline.com/calendar-of-events/
[2012-10-05]
Just a reminder that we will have 2 sessions for high schools wanting to do report cards in BCeSIS. To sign up, please visit the calendar of events at http://bcsupportonline.com
[2012-10-01]
The TRAX recordings from last week are now posted. http://bcsupportonline.com/training-recordings/trax/
[2012-09-25]
Here is today's link for the TRAX session at 1:30pm https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EB268CB4AB410A0BC1DECB17456FE9
[2012-09-24]
Just a reminder that we are having 2 session this week for schools that offer Grade 10-12 courses wanting to do TRAX in BCeSIS. To sign up, please visit the calendar of events on http://bcsupportonline.com/
[2012-09-20]
Dear schools. We are receiving a higher than normal requests for duplicate student removals. Please remember to search for your students based off their legal documentation. You will need their LEGAL Last Name, Gender, and DOB only. If other fields are entered, you will not generate results. Thank you for your understanding.
[2012-09-14]
The 1701 recordings from this week are now availalbe. http://bcsupportonline.com/training-recordings/
[2012-09-13]
Just a reminder of the 1701 session today at 10:30am. You can go here for more information and for the login link: http://bcsupportonline.com/events/1701-online-session-2/
[2012-09-11]
If you would like to attend the 1:30pm 1701 session today, the link is https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.EB268CB4AB410A0BC1DECB17456FE9
[2012-09-10]
Just a reminder that we will be having online sessions for schools wishing to do a 1701 extract from BCeSIS. To sign up, please go to bcsupportonline.com and click on calendar of events to sign up for a session.
[2012-08-30]
To All Schools Just a reminder to all schools that we have moved our website. We are no longer using the old bcesisigroup.ca website, or the old fnesc.ca website. The NEW website is located at: http://bcsupportonline.com/ Please remember to update all your bookmarks Secondly a reminder that we have switch our phone number to our NEW number: 1-(888) 896-9421 Please note that we get a lot of phone calls at our office during the first few weeks of school and it can be hard to answer them all, as such the BEST way to report an issue and get the quickest solution is to submit a ticket to the helpdesk which can be found here: https://bcsupportonline.com/helpdesk/ We hope you have a great start of school. Thanks, Andrew.
[2012-06-07]
Hi Everyone,
Thanks for another great year of online sessions. We are happy to see the participation levels up this year! The final YET recordings are now available in our forums.
https://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=22&t=1163
You may also view any previous sessions we have recorded here:
https://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewforum.php?f=16
If you have any questions, please contact the helpdesk or if you are a First Nations School, you may email me at akwok@bcesisigroup.ca.
Thanks!
[2012-06-07]
Dear Schools,
This is your final chance to come to a YET session to get the information that you need to complete the steps. If you do not complete YET, you will lose all of your student data for next year and will have to manually enter all of the information again. Here is the link to the session.
See you there!
[2012-06-04]
Just a reminder that there are 2 YET sessions this week. This is the final sessions we are offering this year so please attend if you haven't already. The 2 dates are June 5 & 7.
Thanks!
[2012-05-31]
We will be having our final YET session next week on the following dates
June 5 @ 1:30pm (note there is an error on the calendar as it shows 10:30am)
June 7 @ 10:30am
To sign up, please visit our calendar and choose the appropriate time. Please note that YET is a mandatory process. If you do not complete the steps for YET you may lose all of your student information and may have to manually re-enter all of it next year.
If you have any questions, please submit a helpdesk ticket.
[2012-05-31]
Thank you all for attending our sessions this week. The recordings and files are now available in our forums.
https://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=22&t=1162
[2012-05-30]
To All Schools.
Do you have a new secretary joining your school next year, or do you have teachers that you want to start using BCeSIS next year? If that is the case the BCeSIS iGroup is able to provide one-on-one training at your school for your new secretary or provide training for your teachers.
With offer a one day training sessions were we can work with your school getting your staff all trained up on using BCeSIS. If you are in the Greater greater Vancouver area (ie. As far east as Chilliwack) we can come to your school and do the training. If you are outside of the greater greater Vancouver area we can provide this training online via Elluminate to your school. Our office is open throughout the summer so we can do this training anytime from now until school starts, and again after late September.
If you would like to sign-up for training please contact Adam (akouwenberg@bcesisigroup.ca) to schedule a day. Please note that this one-on-one training is beyond what your standard BCeSIS fees cover and as such there is a $275 + HST training fee to cover the costs.
If you have any questions please feel free to contact myself (andrewsmit@bcesisigroup.ca) or Adam (akouwenberg@bcesisigroup.ca)
Thanks and have a great summer!
Andrew.
[2012-05-29]
In case you didn't get the earlier email, here is the link to today and Thursdays session.
[2012-05-28]
Hi Everyone,
There are 2 sessions this week for Final Marks and PSR's on BCeSIS. To sign up, please visit the Calendar of Events to view the dates.
https://www.bcesisigroup.ca/calendar.php
If you are not using BCeSIS for report cards, this session is still useful so that you can enter information in their PSR's.
Thanks!
[2012-05-25]
Your representatives on the Service Management Council recently received a memo (see bottom of this message) outlining the current status of the process to replace BCeSIS. At our Executive meeting today, we thought you would benefit from the information contained therein. (Apologies if you have already received it from your SMC Representative.)
You are aware that we will continue with the current BCeSIS application for another year or so, after which, the intention is that a new province-wide system will be implemented. The memo outlines that process. In the meantime, while we are not adding new schools to BCeSIS, we are encouraging schools presently using the system to maintain BCeSIS through the next year.
We understand that some vendors are encouraging schools to consider opting for their student information application, but we emphatically recommend that no school opts for another system until we are able to assess the new system that will be established for all schools in the province.
Our service desk is monitoring the situation, and will be developing an implementation plan for the transition to the new system when it takes place. We are fortunate to have a support desk (under the direction of Andrew Smit) that serves us so well at this time. We know that we will need to provide that support in the future, no matter what system is implemented.
We will endeavour to keep our iGroup schools informed of the significant steps as they occur. In the meantime, do not hesitate to contact your FISA representative (non-FISA schools contact the AMG rep) if you have any questions or comments:
ACSI: Christian Klaue --christiank@wlefc.org
AMG: Allan Garneau -- agarneau@schoolathome.ca
CIS: Diane Little – dlittle@lfabc.org
ISA: Wilma Jamieson – wjamieson@qms.bc.ca
SCS: Bill de Jager -- bill.dejager@twu.ca
Memo from the SIS Executive Steering Committee
Update on the procurement of a new Common Student Information System
May 11, 2012
The SIS Executive Steering Committee (SIS‐ESC) and the Ministry of Education have initiated theprocess to procure a new Common Student Information System that will replace BCeSIS. The preferredapproach is to purchase a complete SIS service from a single vendor. Under this “software as a service”(SaaS) model, the vendor would build and/or acquire suitable software packages, host them on theirown servers, and make them available to school/district users through a web interface.
On April 23 a Request for Information was posted on the BC Bid website to confirm the availability ofvendors in the marketplace that can offer a complete SaaS solution. In addition, it will collectinformation from potential suppliers about financial models, risks and issues that will inform thesubsequent preparation of a Request for Proposals (RFP) for a new service. The RFI closes May 18, 2012.
In the fall of 2012 the RFP will be issued, evaluation criteria will be compiled, and vendor responses anddemonstrations will be evaluated. The intent is to select a suitable supplier by the spring of 2013.
The Ministry is currently putting together teams to work on the preparation of RFP documents andevaluate responses from suppliers. The RFP will build upon the information collected during previousprocurement exercises, but updated to reflect current educational and business practices and newrequirements for personalized learning. This is a major undertaking and success will depend upon theavailability of knowledgeable personnel who can commit to an aggressive schedule.
A core evaluation team is being established to provide input into business and technical requirementsand contractual terms, draft evaluation criteria, approve RFP documents and evaluate responses. Themembership will include senior school district and ministry staff selected by the SIS‐ESC.
The core evaluation team will be supported by several working groups made up of experienced usersand practitioners. Districts and school authorities will be asked to recommend members of the workinggroups. Once a pool is established, participants will be selected based on their expertise and ability torepresent a broad cross‐section of schools and districts. A request for participants will be coming fromthe Ministry shortly.
Opportunities will be available for stakeholders to comment on the RFP prior to its posting on BC Bid thisfall.
We look forward to working collaboratively with stakeholders to develop the best possible solution forall users, and ultimately for our students.
Renate Butterfield
Assistant Deputy Minister
Chair, SIS Executive Steering Committee
[2012-05-23]
The Ministry is seeking candidates to serve on working groups for the procurement of a new common student information service to replace BCeSIS.
Seven working groups are being established, each comprising 5‐7 members:
• Teachers• School/district operations
• Curriculum and assessment
• Technology and system support
• Counsellors
• Special education/student services
• DL/CE operations
The responsibilities of the Working Groups include:
• considering all aspects of school and district operations within their specific Working Grouppurview
• providing business requirements for a Request for Proposals for the new service
Working groups will be established in May and members must be available for the following:
• 2‐day requirements workshop in June/July 2012
• 1‐day review workshop in July/August 2012
• 2‐3 days in February 2013 for demonstrations
• ongoing on‐line discussions
The Ministry will cover all direct expenses including travel, meals and accommodation. We will also pay$200/day for weekend or summer work for those participants who are not compensated by theirdistricts/authorities during these periods. Districts will be compensated for teachers on call whereapplicable.
If you are interested in being a part of one of these groups please email me andrewsmit@bcesisigroup.ca with your:
• Name
• School
• Phone #
• Email
• Working Group you are interested in joining.
I know this is short notice but we need to have your information if you are interested in being a part of one of these groups by the end of TODAY.
If you have any questions please feel free to email me at andrewsmit@bcesisigroup.ca
Thanks,
Andrew.
[2012-05-22]
Hi Everyone,
The YET session recordings are now available in our forums. Please click the link below to access both recordings.
https://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=22&t=1161
Thanks!
[2012-05-15]
Here is the link to todays session
We will begin at 1:30pm so please arrive a few minutes early.
Thanks!
[2012-05-14]
Good afternoon!
We have completed the first round of the YET completion checklist. You, or someone in your school should shortly be receiving a number of emails detailing the steps that have yet to be completed. If you do not receive these, please check your Junk Mail folder, or contact us via Helpdesk for further assistance.
As a reminder we are holding two sessions this week related to the steps required to be ready for YET. If you have not yet attended one, please Sign Up on the Calendar of Events.
Have a great day.
The iGroup Team.
[2012-05-09]
Dear Schools,
We will be holding an online session for Year End Transition (YET) on the following dates:
May 15 1:30pm
May 17 10:30am
YET is a necessary process to bring your school and students over to the next year. Please note that this process is mandatory and all schools should attend if you have not attended a previous session. You will only need to sign up for one of the sessions. To sign up, please visit https://www.bcesisigroup.ca/calendar.php and sign up for the day you wish to attend.
Thanks!
[2012-04-12]
The ES-Audit Recordings from April 10 & 12 are now available in our forums.
https://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=23&t=1158
[2012-04-02]
Welcome back from Spring Break! This is just a reminder that we will be having 2 session on how to create reports that are useful for ES-Audit on:
Tuesday April 10 @ 1:30pm
Thursday April 12 @ 10:30am
To sign up, please visit http://bcesisigroup.ca/calendar.php and sign up for the date and time you wish to attend. Please note that the calendar may be slow to load, but please be patient as it will load the entire page in a minute.
We can also complete the ES-Audit reports for your school for a fee. If you are interested, please contact our helpdesk or email me akwok@bcesisigroup.ca.
Thanks!
[2012-04-02]
The problem with the Extract Criteria functionality in BCeSIS has been resolved. All reports should be functioning now (including GDE and Report Cards). Please contact the BCeSIS helpesk if you continue to experience a problem running reports.
[2012-04-02]
There is a problem with the Extract Criteria functionality in BCeSIS which renders it unusable at this time. This affects all reports as criteria to base them on is unavailable. The problem has been raised as a Priority 1 with aal. We will continue to provide updates at regular intervals on the ISW until this matter is resolved.
[2012-03-08]
Thanks for attending. The recording, Powerpoint, and QRG are now posted in our forums.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=20&t=1157
[2012-03-06]
Here is the link to the online session for today. Please log in a few minutes early to ensure everything works. Session will begin at 1:30pm.
[2012-03-01]
We will be having 2 sessions on how to do Elementary Report Cards in BCeSIS on:
Tuesday March 6 @ 1:30pm
Thursday March 8 @ 10:30am
To sign up, please go to http://bcesisigroup.ca/calendar.php and sign up for the session you wish to attend. Please note that the calendar may be slow to load, so please be patient as it will come up after some time.
Thanks!
[2012-02-29]
To All
We are starting to get ready to start the BCeSIS scheduling sessions. The BCeSIS scheduler (MTB) is a powerful tool that can help schools speed up the scheduling process and reduce the amount of work that needs to be done manually. This scheduler is only for course-based schools (ie. high schools) and typically is only useful for schools with more than 80 kids.
In the past we have done these as group sessions, however this year we are offering the scheduling (MTB) training as one-on-one sessions in our office.
If you would like to setup a day (or two) so that we can teach you how to use the BCeSIS scheduler (MTB) to help you put together your schedule for next year. If you would like to setup a session with us please contact Adam at akouwenberg@bcesisigroup.ca and he will schedule a date that works for you. (or you can submit a helpdesk ticket with the request)
Thanks.
[2012-02-23]
Thank you for attending our sessions this week. I have posted the session for today online along with an updated version of the YET QRG.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=22&t=1156
[2012-02-22]
Please see below for the link to the YET session. Please log in a few minutes early to ensure that everything is working smoothly. The session will begin at 10:30am.
[2012-02-21]
Here is the link to today's session. Please log in a few minutes early to ensure that everything works for you. The session will begin promptly at 1:30pm.
[2012-02-20]
This is a reminder that there will be 2 sessions this week for completing the Year End Transition (YET) for BCeSIS. Please note that it is important that you attend as these tasks are mandatory to ensure a smooth transition to next year. If you do not complete the YET process, you may lose school and student information and it will not be recoverable. To sign up, please visit http://bcesisigroup.ca/calendar.php and click on the session you wish to sign up for.
Feb 21 1:30pm
Feb 23 10:30am
We will also have additional session on the following dates:
May 17
June 5
June 7
July 20
Please note that the dates above are subject to change without notice. Please let us know if you have any questions.
[2012-02-17]
Hi Everybody,
It's that time again where we should be thinking about our schools for next year. We are having YET sessions until late July, however if you need a refresher or have some questions regarding your school, please attend as many YET sessions as possible.
***Please note that YET is a mandatory process and we do not complete the process for you. Failure to complete YET will result in loss school and student data over the summer ***
The sessions next week are:
* Tuesday Feb 21 1:30pm
* Thursday Feb 23 10:30am
To sign up, please visit the Calendar of events http://bcesisigroup.ca/calendar.php and sign up for one of the sessions.
Thanks!
[2012-02-14]
This notice is for schools that are using the Student / Parent Assist module for course selections only. If you do not know what this is, it does not pertain to you so please ignore. Otherwise, please read below:
Student Assistant for Course Selection 14-Feb- 2012Student Assistant for Course SelectionOn Monday, Feb. 13th, we began to receive reports from several districts of slow performance when using the Student Assistant for Course Selection functionality. We began monitoring the Parent Assistant server (Student Assistant being the only implemented component of the PA functionality) but saw no indication of anything that could be causing a slow-down.This topic was raised again this morning on the Level 1 conference call. Shortly after, we determined that a server restart was required. We requested and received approval from the Ministry to perform the unscheduled server reboot and this was completed in a brief window.Since then we have received further reports, from some districts, of a random and sporadic incomplete rendering of the student course selection screen after login.
We are actively investigating this and are working closely with the districts that have submitted reports to determine the root cause. We have also escalated this as a high priority with the software vendor. At this time, some users have seemed to resolve the problem by performing a complete workstation restart. In addition, if you’re using Internet Explorer 9, use compatibility mode.
To assist in our analysis of the situation, we are requesting that you submit a Helpdesk ticket if you’re experiencing the problem as described above, or experiencing any other inconsistent behavior. We would also appreciate Helpdesk tickets from Schools that are using the functionality without incident. When submitting a ticket, please include OS/browser versions as well as specific student account ids/passwords.Thank you for your cooperation while we continue to investigate this. We will provide more information as it becomes available.
[2012-01-20]
The fix for the problem of standardized test records being created for previously examinable (optional) courses which no longer require an exam, was implemented in Production as scheduled on Jan 11, 2012. A standardized test record will no longer be created when a student is scheduled into a new section of one of these courses.
However, implementing this fix does not remove standardized test records that were previously created by this problem. Records that were erroneously created need to be deleted manually.
If you have any questions about deleted records, please contact our helpdesk.
Thanks!
[2012-01-19]
Please see link below for the recordings and session materials.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=19&t=1155&p=1531#p1531
Thanks for attending!
[2012-01-18]
Hi Everyone,
Here is the TRAX session link for 10:30am Thursday morning. Due to the weather, we realize that some that have signed up may not be able to attend. The recording will become available once the link is sent to us.
Thanks!
[2012-01-17]
Today's TRAX session will begin at 1:30pm. Please login a few minutes early to sort out your volume and screen resolution.
[2012-01-15]
Hi Everyone,
We will be hosting 2 sessions for TRAX reporting with BCeSIS this week. They will be on:
Tuesday @ 1:30pm
Thursday @ 10:30am
As usual, please sign up in our calendar of events http://bcesisigroup.ca/calendar.php The page may take longer than usual to load. Please be patient and it will eventually appear.
I look forward to seeing you soon. If you have any questions, please email me at akwok@bcesisigroup.ca
Thanks!
[2012-01-12]
The links for the recordings and supporting documents have now been posted in our forums. Please click on the link below to access the forum.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=20&t=1154&p=1530#p1530
Thanks for attending!
[2012-01-11]
Hello,
Here is the link to the session for Thursday at 10:30am.
If you attended the first session, you will not need to attend this one.
Thanks!
[2012-01-10]
Hi Everyone,
Here is the link to today's session for high school report cards. The session will begin at 1:30pm so please log in a few minutes early to ensure everything is working smoothly.
Thanks!
[2012-01-10]
Hi Everyone,
Here is the link to today's session for high school report cards. The session will begin at 1:30pm so please log in a few minutes early to ensure everything is working smoothly.
Thanks!
[2012-01-06]
Thanks for attending the session yesterday. The recording and documents are now posted in our forums.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=18&t=1153
Thanks!
[2012-01-05]
This is just a reminder that there will be a session on high school report cards next week. The session dates are:
Jan 10 @ 1:30pm
Jan 12 @ 10:30am
To sign up, please visit http://bcesisigroup.ca/calendar.php The page may take some time to load, so please be patient.
Thanks!
[2012-01-05]
Hi Everyone,
Today's 1701 session will begin at 10:30am. Please log in a few minutes early to setup your volume and to ensure that everything works for you prior to the session start.
Thanks!
[2012-01-02]
Hi Everyone,
Hope you all had a Happy Holidays! This email is just a reminder that we will be hosting a 1701 session this Thursday at 10:30am. As always, please sign up in our calendar of events here: http://bcesisigroup.ca/calendar.php
Please note that the page may take longer to load then normal. Please be patient and the page will load up properly.
Thanks!
[2011-11-08]
We are working with aal on a problem whereby users are not able to log back in to BCeSIS after using the Lock functionality. A fix is in development, and it will be implemented as soon as it’s available. In the meantime, the following tested workaround will prevent the problem from occurring: When first logging into BCeSIS, at the start of each session, enter your password in ALL CAPS. Continue to use the Lock functionality as before. It is not necessary to enter your password in upper case at any other prompt, other than the first logon. This is a temporary workaround which will not be required after the fix from aal is received, tested and implemented. Thank you for your cooperation as we work to resolve this. A notice will be posted here when the problem has been resolved.
[2011-11-07]
The Nov 1 & 3 recordings are now posted in our forums. Please visit the link below to access the recordings.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=20&t=1152
[2011-11-01]
To All
Just a reminder of training event today at 1:30pm for how to do Elementary Report Cards. Here is the link to login:
Thanks.
[2011-10-31]
To All
Just a reminder to all that we have having two training sessions this week for Elementary Report Cards. As always you can sign up on the Calendar of Events.
Thanks.
[2011-10-27]
To All
We are going to be holding two online sessions next week (Tuesday and & Thursday) for schools that are wanting to do Elementary Report Cards in BCeSIS. To sign-up as always go to the calendar of events pages.
Thanks.
[2011-10-25]
BCeSIS Users are currently encountering Content Blocked or Untrusted Connection warnings when trying to login to BCeSIS. We are actively working on resolving this. In the meantime, users can still access BCeSIS by performing the following browser specific actions:
Internet Explorer: The message “Content was blocked because it was not signed by a valid security certificate” displays. Click on the information bar at the top of the window and select “Display Blocked Content”. On the dialogue box that displays, click the “Always trust content from this publisher” checkbox and then the Yes button. The BCeSIS login screen displays.
FireFox: The message “This Connection is Untrusted" displays. In some cases, the rest of the message is blocked from view. Click on the error message and use the arrow keys to scroll down to reveal the rest of the message. Select "I Understand the Risks" and then the "Add Exception" button. The "Add Security Exception" dialog box will display asking to "Confirm Security Exception.” Make sure the "Permanently store this exception" option is checked and click the "Confirm Security Exception" button. A "Warning - Security" dialog about the web site's certificate error displays. Click the "Always trust content from this publisher" checkbox and then the "Yes" button. The BCeSIS login screen displays.
[2011-10-25]
The Provincial team has notified us that user may receive a security certificate error when logging into BCeSIS. Please have your users click on the information bar at the top of the window and select “Display Blocked Content” . They will then be presented with an option to continue. The check box for “Always trust content from this publisher” should be selected prior to confirmation. The user will then proceed into BCeSIS. The Provincial Team is currently working on resolving this.
[2011-10-20]
Hi All,
The recording and files are now posted on our forums. To access the information, please go to http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=20&t=1131&p=1505#p1505
Thanks!
[2011-10-20]
Hi Everyone,
Here is today's session link. https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=7345&password=M.C7643DF516A59C120458B860E79064
The session will begin at 10:30am so please log in a few minutes early to ensure that you get in the session on time. This session is for high schools that are interested in using BCeSIS for report cards and/or entering marks for TRAX.
Thanks!
[2011-10-18]
Hi All,
Please see below for today's new session link. Please copy/paste the link in your browser's address bar if it doesn't work.
https://sas.elluminate.com/m.jnlp?sid=7345&password=M.C7643DF516A59C120458B860E79064
Thanks!
[2011-10-17]
Hi All,
This is just a reminder that there is an online session for schools that are interested in doing report cards on BCeSIS for High Schools only tomorrow at 1:30pm and Thursday at 10:30am. You only need to attend one of the sessions. Please sign up in the Calendar of Events.
http://bcesisigroup.ca/calendar.php
Thanks!
[2011-10-14]
Hi All,
The sign up is now open for high schools that are interested in a session on report cards in BCeSIS. Even if you are not doing report cards, the session may still be valuable for entering final marks for TRAX purposes. As always, please sign up in the calendar of events under the date that you are interested in.
http://bcesisigroup.ca/calendar.php
Thanks!
[2011-09-29]
Hi Everyone,
Thanks for attending the TRAX sessions this week. Both recordings, Powerpoints, and QRG's are now posted in our forums.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewforum.php?f=16
Please locate the TRAX posted dated September 2011 to download the files.
[2011-09-29]
Here is the link for today's session at 10:30am.
As always, please log in a few minutes early. You will need speakers or headphones to participate in this session. If the link above does not work, please copy and paste it in your browsers address bar.
Thanks!
[2011-09-28]
The TRAX recording and files have been posted on our forums. Please visit http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewforum.php?f=16
Click on the TRAX section of the forums and find the correct date.
Thanks!
[2011-09-27]
Today's TRAX session will begin at 1:30pm. Please log in 5mins early to ensure that you do not encounter any difficulties. As usual, you will need to be on a computer with internet access, and have speakers or headphones (recommended).
If the link above does not work, please copy and paste it into your browsers address bar. You do not need a password, and if you are asked for one, please try the link again.
Thanks!
[2011-09-26]
Just a reminder that we will be having an online TRAX session at 1:30pm. As always, please sign up in our Calendar of Events page here http://bcesisigroup.ca/calendar.php
The session link will be sent out tomorrow but if you are familiar with the sessions, it is the same link as previous events.
Thanks!
[2011-09-14]
Hi Everyone,
This is just a reminder that we will be having an online session for completing a 1701 extract in BCeSIS Thursday September 15 at 10:30am. Please click on the link below a few minutes early to ensure that you have no difficulties. If the link does not work, please copy and paste it into your browsers address bar.
Thanks
[2011-09-13]
Thanks to all that attended the Sept 13 1701 sessions. Sorry for the technical difficulties during the session. As promised, the files used during the session have been posting in our forums.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewforum.php?f=16
Click on the 1701 folder and then the session date for the files. We will notify you when a good recording of the session is posted.
Thanks!
[2011-09-13]
Just a reminder that the 1701 session will begin today at 1:30pm. Please click on the link below to access the room. If the link does not work, please copy / paste it into your browser address bar.
Thanks
[2011-09-12]
To All
Just a reminder that we are having our 1701 sessions this week. Tuesday and Thursday. As always just sign up on the calendar of events page.
http://www.bcesisigroup.ca/calendar.php
Thanks.
[2011-09-08]
Just a reminder to all schools that require a 1701 report. We will be having 2 sessions next week September 13 at 1:30pm and September 15 at 10:30am. To sign up, please visit the calendar at http://bcesisigroup.ca/calendar.php and click on the sign up button on the date that works for you.
Thanks!
[2011-09-06]
To All
A number of you were having issues last week with updating the Staff Maintenance screen, and also being unable to schedule flex-ed courses using the mass course transfer function. Both of these issues have been resolved by the provincial team on Friday afternoon. If you continue to have any issues please let us know as soon as possible.
Thanks.
ps. Welcome back to another school year :)
[2011-08-29]
Just a reminder to everyone that we still have spaces for our one-on-one sessions this week. These sessions are a great way to ensure that your school is ready for the start of school and we suggest that everyone does one of these 1 hour sessions. (both new schools and schools who have being doing this for years).
To Sign up go to: http://www.bcesisigroup.ca/summerofbcesis.php
Thanks and Happy new school year?
[2011-08-15]
To All
For those who have signed up for the online one-on-one sessions you can find the room login information on the signup page.
http://www.bcesisigroup.ca/summerofbcesis.php
For those who haven't signed up, there are still spaces for our summer of BCeSIS sessions if you haven't signed up yet.
Thanks
[2011-08-11]
To All
We often get asked about teacher training and whether our office can help with teacher training for a school. (ie. come in and train a group of teachers).
We do offer both in-person and online teacher training as an added service to schools (ie. not part of the core services). Typically about $275 for the day.
Typically this training is about 3 hours per group of 6 teachers. (we can do multiple groups in a day) and we will show your teachers how to login, take attendance, do report cards, and gradebook (for highschool teachers) and answer any other questions they may have. There is lots of opportunities for them to practice during the sessions using their actual usernames.
If you are interested in setting up a training session for your teachers with us please contact Albert at: akwok@bcesisigroup.ca
Thanks.
[2011-08-11]
To All
Just a reminder of our free online one-on-one sessions with each school to have us check your start of school setup, and also answer any other questions you might have. To Sign up please go to:
http://www.bcesisigroup.ca/summerofbcesis.php
Also we have posted our new calendar of events with all the learning events for this year and other resources that might be useful to your school, you can view it at:
http://www.bcesisigroup.ca/calendar.php
Thanks,
Andrew.
[2011-08-08]
Sorry for the duplicates, but our email system seems to be causing issues with links. Here are the links again.
Summer of BCeSIS (one-on-one sessions):
http://www.bcesisigroup.ca/summerofbcesis.php
Start of School Checklist:
http://www.bcesisigroup.ca/documents/Start%20of%20School%20Checklist.pdf
[2011-08-08]
To All
It seems that a couple of the links that we just sent out are not quite working when you just click on them in your email. (if you just type the addresses into your browser they will work). However here they are again.
Summer of BCeSIS Sessions:
http://www.bcesisigroup.ca/summerofbcesis.php
Start of School Checklist:
http://www.bcesisigroup.ca/documents/Start%20of%20School%20Checklist.pdf
Thanks
[2011-08-08]
To All Schools
We are requesting that all schools go into the Security Center and do the following as soon as possible:
1. Delete the usernames for any staff that will not be returning to your school.
2. Add the usernames and for any new staff to your school. Please make sure that for any new teachers you have first added the teachers in BCeSIS, by going to School->School Information->Staff Maintenance.
3. Reset the passwords of anyone who might have forgotten their password.
Please note that we actually have to create each of the new usernames manually in our office, so the sooner you make those requests the better. (ie. if you request a bunch of new usernames the day before school starts we will not be able to have them ready in time).
Thanks.
[2011-08-08]
The BCeSIS iGroup has an initiative called the Summer of BCeSIS. The idea behind this is to work with as many schools as possible in the summer to assist them making sure that their school is properly setup in BCeSIS for the start of school. The goal is to work with schools one-on-one through training and support to get schools ready. We recommend that all schools attend one of these sessions, even if you have used BCeSIS for years, just to make sure everything is right. The session is 1 hour in length.
Format of the Initiative for Online Support:
1. Schools will sign up for Online support session with one of our support personal.
2. School bring a list of issues/questions for help.
3. Using Remote software the iGroup will work with your school to work through the issues.
4. We will also be doing a number of checks during this session to ensure your school is ready for the start of school.
To Sign up please go to: http://www.bcesisigroup.ca/summerofbcesis.php
[2011-08-08]
To All Schools
The YET process has successfully finished and BCeSIS is back online again. I would suggest that all schools look at the Start of School checklist to ensure that everything is ready for Sept.
http://www.bcesisigroup.ca/documents/Start%20of%20School%20Checklist.pdf
[2011-07-15]
Please be advised that today is the last day you will have the opportunity to print out any reports you need. Remember that the following reports will not be available to you next year, so please take the time to print a copy or save it to your computer.
1. Attendance Summary
2. Report Cards
I you do not print these reports, we will not be able to retrieve them for you after YET.
Thanks
[2011-06-27]
We have received the following information from L2.
|The performance testing of YET has confirmed that the Core YET process will take at least 2 weeks to run. To help reduce the amount time of that Core YET runs, aal has provided an option (Pre YET Age Courses) to run one of the YET steps prior to the Core YET process. This step which will be run prior to the Core YET is the process that ages a course (i.e. move course final marks into credit details). It will process all course selections that end prior to the date at which the step is run only for courses that have final marks.
This Pre YET Age Course process will be scheduled to run during the evening and weekends off peak hours between 7 pm and 6 am starting on July 8th.
Please note that when the Pre YET Age Course process is run, if your district has entered final marks in course selections, these courses will be moved to Credit Details and therefore the information in the current Course Selection will no longer be available to run Report Cards or generate a Course Marks GDE."
What does this mean for you school?
1. It means that you should have all final marks entered before July 8th, as well you should have printed all report cards before then.
2. Print all attendance reports (ie. attendance summary) before 8th July.
3. Finally you should run a GDE before then as well. If you have any questions please feel free to contact the helpdesk.
[2011-06-09]
The recordings for the YET sessions on June 7 & 9 are now posted in the forums. Please note that Year End Transition is mandatory for all schools using BCeSIS. If you have not attended any of the sessions, we strongly advise you view the recordings or contact our helpdesk. Failure to do so may result in your school failing YET.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=456&p=672#p672
[2011-06-08]
Just a reminder that we will have our final YET session of the year tomorrow at 1:30pm. As usual, please sign up by going to the Calendar of Events. If you are still receiving YET emails about steps not being completed, you should attend. YET is a mandatory step for all schools.
Thanks
[2011-06-06]
This is just a reminder that the YET session will begin at 10:30am on Tuesday June 7. Please download the YET quick reference guide prior to joining the session here:
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/download/file.php?id=30
As always, please log in to the session at https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=&password=M.05FAA0B2D7DA4DC9C7DCD9FD1B1BE9
If the links above do not work, please copy and paste the link into your browser.
Thanks
[2011-06-02]
The recordings have been posted on our forums. To view the links, please visit http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=389&p=605#p605
The May 31 recording was longer and had more questions asked. The June 2 recording included a section on "inclusions" for the PSR.
If there are any questions, please submit a ticket with your questions. As with all Helpdesk tickets, please be as detailed as possible so that we can help you in a more efficient manner. For example, if you question involves a student, please include the pupil number in your ticket.
Thanks!
[2011-06-02]
Many of you will have received e-mails about the status of your YET completion. If you did not receive any, and you have not yet received a notice of completion please contact the Helpdesk.
If you have questions regarding the Checklist or would like to know more about YET, please sign up for the Online Learning Events taking place next week on the Calendar of Events.
Thank you
[2011-06-02]
Just a reminder that the PSR session will begin at 1:30pm today. If you have already attended the session on Tuesday, you do not need to attend this one. Topics that will be covered are:
- Reporting Periods
- GPA Module
- Curriculum Reporting Setup
- Entering Final Marks for Office and Teaching Staff
- Inclusions
- Running Reports (PSR, Report Cards, Student Verification Form)
To log in, please click on the link below. If it does not work, please copy and paste it into your address bar.
Thanks!
[2011-05-31]
We are going to be holding two final training sessions on how to do YET, for those who haven't attended a training session, or have questions about YET:
June 7th (10:30am-12:30am)
June 9th (1:30pm-3:30pm)
Please note that YET is starting 22nd July 2011 and all tasks for YET must be completed by then.
As always please sign-up on the calendar of events page.
[2011-05-31]
To All
Here is the link to a couple of reports that may help you with PSR and getting student numbers for next year.
1. The following link shows where the fields are in BCeSIS for information on the PSR:
https://www.isw-bc.ca/csi/leaf.do?method=media&page=PSR_Data_Mapping
2. The following link shows which enrollment reports will give you what numbers for next year:
https://www.isw-bc.ca/csi/leaf.do?method=media&page=Enrollment_Report_Results_2011
Thanks.
[2011-05-31]
Just a reminder that we will start our session today at 10:30am. To join the session, please click on the link below:
If the link does not work for you, please copy and paste the link into your address bar.
Thanks
[2011-05-30]
To All
We are getting to the end of the school year and as such we are starting to think already about the new school year. In the new school year there are often new staff or changes to roles in schools. To ensure that we have the most accurate contact information for your school, and to make sure that nothing gets missed in the new could you please take a moment to update your contact information for your school. There are two places that we get contact information from:
1. Helpdesk: If you login to the Helpdesk and then click on "My Details" on the left menu you will see an email field. This is where all updates to helpdesk tickets are sent. Please check this is the correct email address. If you have somebody new joining you can list multiple email accounts (ie. the current person and the new person) by putting both emails in this field and seperating the email addresses with a comma. You can also change your helpdesk password here.
2. Security Center: If you login to the Security Center you will see on the "Contact Info" tab four contacts. Business Manager is for the person in your school who handles money/legal questions in your school (typically principal or accountant). The Primary BCeSIS Contact is the person who uses BCeSIS the most in your school and is responsible for the data in BCeSIS (typically a front desk person). The Security contact are people who are responsible for requesting new usernames or getting passwords reset. Please check that all of these are up to date.
Thanks and if you have any questions please feel free to contact us
[2011-05-30]
BCeSIS is experiencing an error when a user manually creates or updates data in the Credit Details screen (STU160). Any manual data change in the Credit Details screen will cause the Oracle error message ‘FRM-40735:WHEN-VALIDATE-RECORD trigger raised unhandled exception ORA-04062.’ to appear.
This has been reported as a high priority to aal (the software developer), but at this time there is no workaround. Once the problem has been resolved, you will be notified.
[2011-05-25]
We will be holding an online session for PSR's and Report Cards on May 31st and June 2nd. This session will be useful even for schools that are not using BCeSIS for report cards at the moment. There will be some focus on entering Final Marks and Permanent Student Records. To sign up, please visit the Calendar of Events and click "sign up for session" on the date you would like to attend.
Thanks
[2011-05-18]
We are in the process of sending out this year's first round of YET checklist e-mails. If you do not recieve any please contact the Helpdesk.
The iGroup Team
[2011-05-17]
To All
PLNET the provider of the internet connection for BCeSIS is experiencing issues this morning, as a result you may find BCeSIS is running slow. Please be patience as they work to resolve this.
[2011-05-16]
A reminder about ES-Audit, in case it was not mentioned in the Learning Events, if you are using the Count-If function in Excel to find the number of absents, you will want to first sort and filter the data to remove any of the Lates, or Excused Absents. These will also be included in your total absents if left in the extract.
If you seem to be getting unreasonably high numbers this is probably the case, remember, most of your students should have no more than 5-6 absents (maybe more, but the is a general estimate).
If you leave the data file untouched, and a student is late everyday they may have 120 absents!
If you want to review the recordings of the event please visit the Forum If you have any further questions please contact the Helpdesk
Have a great day!
[2011-05-13]
Hi Everyone,
Thanks for those that attended the YET sessions this week. The recordings and quick reference guides are posted in our forums. Link is provided below.
http://bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=322&test
Thank!
[2011-05-09]
[2011-05-09]
Both the ISW and BCeSIS are currently inaccessible and we are working to resolve this as quickly as possible. Users currently logged into BCeSIS should be fine although they may experience degraded performance. We are investigating the problem currently and will keep you informed of any progress at regular intervals.
[2011-05-06]
Just a reminder to all schools that if you haven't started the YET process or attended a YET online training session we have two happening next week. To Sign-up as always go to the calendar of events page.
[2011-04-29]
To All
If you haven't attended one of our YET session already we are holding another two sessions on the 10th and 12th of May. Please note that YET is a required process for all schools and needs to be completed before the end of the school year. (July 2011). To sign up as always please go to the calendar of events page.
If you have already attended a YET online session this year you don't need to attend again (ie. the content is the same as the one we did in Feb), however you are welcome to attend again if you have any questions.
Thanks.
[2011-04-28]
[2011-04-26]
To All High Schools
We have had a few questions about this so just to let you know that the TRAX extract in BCeSIS has been renamed to "TRAX Interface". It can be found by going in BCeSIS to Main Menu->Reports->#15 Export->TRAX Interface.
Thanks,
Andrew.
[2011-04-18]
For those of you who missed the BCeSIS ES-Audit Online session or want to review it we have posted the recordings here:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=294
[2011-04-14]
We are happing to be able to offer a number of scheduling workshops for course based schools. The first part of these workshops is mandatory and will be held online. This online session will cover checking the setup of courses in Course Maintenance, and entering student course requests.
We will be hosting 2 online sessions, Tuesday, April 19, 2011 at 10:30am, and Thursday, April 28, 2011 at 1:30pm. After these sessions attendees will have the ability to book time to come to our Coquitlam office to work on their school schedule. We will be focusing primarily on using the Master Timetable Builder, however other methods of scheduling can be discussed at these sessions as well.
These in person workshops will be limited to 2 schools at a time and will last for 2 days, they will take place every Thursday and Friday in May. The goal of these sessions is to have a functional schedule for your school (80-90% complete) by the end of the 2 day session.
If you are interested in attending, please sign up on the Calendar of Events for the introductory session.
[2011-04-12]
To All
It seems that all the issues have been resolved and BCeSIS is functioning again.
Thanks.
[2011-04-12]
To All
It seems that BCeSIS is having some type of issues this morning. People that are already logged into BCeSIS will be experiencing slowness and those trying to login may not be able to login. We have already contacted L2 and they are aware of the problem. (ie. it is province-wide).
We will provide an update once we have more information.
Thanks.
[2011-04-11]
Just a reminder to all schools of the ES-Audit session that we are doing Tuesday and Thursday this week. To sign up as always go to the calendar of events page.
[2011-04-06]
To All
We are going to be doing two ES-Audit session on Tuesday and Thursday next week where we will be going over how to extract the data required to meet the ES-Audit and reports that can assist you with the ES-Audit. To sign up as always go to the Calendar of events page.
[2011-03-23]
BCeSIS Production Environment has been successfully upgraded and is now available. Thank you for your patience
[2011-03-18]
A Reminder to all BCeSIS users that the system will be taken off-line at 5:00pm PST today until 7:00am PST Wednesday. SDTest will be available during this time. This is for routine maintenance and software upgrades.
[2011-03-15]
A reminder about the upcoming BCeSIS outage starting this coming Friday until next Wednesday.
If you have difficulties seeing the following chart, please visit http://www.isw-bc.ca for the same information.
We will keep you updated if any of this information changes.
If you have any questions, please contact the Helpdesk.
--
The 13.1 Upgrade Release kicks off this Friday, March 18th. In preparation for the upgrade, we are providing here the final information regarding the pending outages for Production and SD Test, including end-time details for the SD Test refreshes. **PLEASE NOTE the change to the start date and time for the post-upgrade refresh of SD Test!
| Service Outages for the 13.1 Upgrade |
| ENVIRONMENT | OUTAGE DATES | NOTES |
PRODUCTION | 5:00 pm March 18 to 7:00 am March 23 (PT) | Production will be unavailable for the period indicated. |
SD TEST | 5:00 pm March 18 to 5:00 pm March 19 (PT) (pre-13.1) | SDTest with 12.0 will be available until 8:00 am Friday, March 25th |
| SD TEST | 8:00 am March 25 to 8:00 am March 26 (PT) (post-13.1) | SDTest with 13.1 will be available on Saturday, March 26th at 8:00 am |
[2011-03-10]
To All
Just a reminder of the elementary report card online training session today at 1:30pm. To sign-up go to the calendar of events page.
[2011-03-07]
This is just a reminder that we will be having an online session for Elementary Report Cards on the following dates:
March 8 10:30am
March 10 1:30pm
To sign up, please visit the calendar of events and sign up for a time slot.
This session will cover Administration setup, and Teacher Assistant so teachers are welcome.
Thanks
[2011-02-25]
Please be advised that BCeSIS will not be available from March 18 - 23 due to system upgrades. During this time, you will not have access to BCeSIS. If you have any questions, please contact the helpdesk for support.
[2011-02-25]
Please visit our forums to view the recorded YET session and to download the YET checklist. For those that could not attend, please note that YET is a mandatory process that all schools on BCeSIS must complete. If you have any questions, please contact the helpdesk for assistance.
The YET recordings can be found here:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewforum.php?f=16
Thanks
[2011-02-21]
This is just a reminder that the online YET session will begin tomorrow at 10:30am. If you have not signed up yet, please do so in the Calendar of Events.
Thanks
[2011-02-03]
To All
We have been experiencing issues over the last week or so with our phone's dropping incoming calls. (or the phone just not ringing at all).
As such if you are having an problem/issue with BCeSIS please first report it on the helpdesk and if necessary we will call you, because our outgoing calling seems to be working fine. Furthermore if you are on a call with us and the call gets dropped we will call you back.
Thanks for your patience while we resolve this with our phone tech people.
Andrew.
[2011-02-02]
For course based schools who would like to print off a Report Card Verification Report grouped by teacher we have created an application that should fill your needs. You will need Microsoft Access on your computer, but you will not need to know how to use it to run the report.
Please visit the Forum for more information and a link to download the file. (Look under Reports)
Have a great day!
[2011-02-01]
If there are any schools that still want their photo's loaded into BCeSIS we are going to do one last batch upload for this year tomorrow afternoon.
To submit your photo's please open a helpdesk ticket and attach the photo's as a zip file to the ticket by tomorrow afternoon.
For those of you that already have tickets open with your photo's you don't need to do anything we will load them tomorrow afternoonish.
[2011-01-31]
We are experiencing some issues with connecting to BCeSIS. We will update which we have more information from the provincial team.
[2011-01-21]
Unfortunately the workshop in Prince George Jan 26th has been canceled. If you need any additional training, please do not hesitate to submit a helpdesk ticket with your requests.
[2011-01-19]
To All
Just a reminder that we are doing a online session for High School Report Cards tomorrow at 1:30pm (Thursday). To Sign up as always go to the calendar of events page.
[2011-01-19]
To All
Every 6 months we like to get schools to do a survey on how we are doing as an iGroup in terms of the training and support we provide for BCeSIS. Based on these results we are able to make improvements and changes to our services to better serve you as schools.
This survey is open to anybody in your school (ie. front desk, principals) and we would appreciate you taking your time to give us your feedback. This survey is completely anonymous and should take about 5-10mins.
To participate in this survey please go to:
http://www.bcesisigroup.ca/survey/index.php?sid=11949
[2011-01-18]
You can download and review today's presentation at the link below.
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=128
Thanks for participating and completing the survey.
[2011-01-17]
We will be hosting an in person Workshop in Prince George on January 26th 9am - 3pm. The session will take place at the Sheraton Four Points (Room TBA). Please sign up under the Calendar of Events section if you would like to attend.
[2011-01-17]
We will be hosting an online workshop for High School Report cards this week. To sign up, please visit the Calendar of Events to sign up for the session you would like to attend.
[2011-01-12]
Here is the link to the recording for the TRAX session we did:
https://sas.elluminate.com/p.jnlp?psid=2011-01-11.1019.M.CEE1D5AF553A31F5D257D1F34248F1.vcr&sid=7345
Also we had two questions that came up on the session:
Q1. If you have a student who is deciding to NOT to write an optional exam (ie. Bio 12) do we need to set/change anything in the standardized test records?
Answer: You will go to the standardized test area, then go to the subtest detail tab, then set Refusal to "Student Refusal" for that particular course.
Q2. If we have a student who got equivalent credit for a course with an optional exam (ie. Physic's 12) and they are choosing to NOT write the optional exam do we create a standardized test record? If we do create a standardized test record do we have to set/change anything in the standardized test records?
Answer: Yes you will create a standarized test record, and you will also You will go to the standardized test area, then go to the subtest detail tab, then set Refusal to "Student Refusal" for that particular exam.
[2011-01-04]
For all those who are interested, we will be hosting an in person open workshop on BCeSIS in Terrace on January 13, 2011.
This is open to anyone who is interested in attending, we will be on site, answering any questions you may have regarding BCeSIS.
If you are interested in attending, please sign up on the Calendar Of Events page. We know that weather can be an issue for those travelling from other areas, but if you are intending to come, please sign up. This way we can make sure that we will have an appropriate space. We will give you contact information to let us know if plans change.
Thanks!
[2011-01-03]
To All
Sorry this message is a little late. We are holding 4 online training sessions over the next two weeks for 1701 and TRAX.
To sign up as always go to www.bcesisigroup.ca and then the calendar of events page.
[2010-12-14]
The BCeSIS team will be performing maintenance on the production BCeSIS database environment starting on Tuesday December 14th at 9:00 PM PT. The BCeSIS production environment will be available again on Wednesday December 15th at 6:00 AM PT.
[2010-12-13]
To All
We had a temporary issue with our web server this morning, which caused no email to bcesisigroup.ca to be received as well helpdesk was not functioning.
We have resolved these issues and helpdesk is back online.
[2010-12-08]
A reminder to all schools about the Learning events coming up on Reports, the General Data Extract and Excel.
These are taking place December 9th & 14th
Sign up on the Calendar of Events and ask for specific areas or topics to be covered on the Forum
[2010-12-07]
To All
We will be having an open session for all schools to login to Elluminate and ask questions and receive BCeSIS support/help on doing General Data Extract and Excel. These will take place on December 9th and 14th. To Sign up as always go to the calendar of events page
[2010-12-02]
To all schools,
As many of you may be aware there is a comprehensive Student Services/Special Education module built into BCeSIS. This has a number of great functions including the ability to write and manage IEP's for students. We have a number of schools who have implemented the module with great success and we are looking at training another handful of schools this year, with more to follow in the following years. We are taking this slow as we want to make sure that we can provide proper support to those new schools who come on to using the module.
We will be hosting an online information session on the SPED module and invite all those interested to attend. This session will be an overview of what the module can do and it would be great if both Administrators and those who work with those who have special needs, and create the IEP's could be present. Members of the Provincial Team will be on hand to answer any questions you may have.
In preparation for the event we invite you to watch a 15 minute video overview on the module at https://www.isw-bc.ca/csi/captivate.do?method=media&page=SSM_Overview
If you are interested in attending the information session please sign up on the Calendar of Events page. http://bcesisigroup.ca/calendar%20of%20events%2020102011.php It will take place December 9th at 10:30am - 12:30pm
After the session schools will have the ability to sign up if they wish to move forward with training and implementation.
Have a great day!
The iGroup Team
[2010-11-08]
We are looking at holding a regional workshop in Terrace or Smithers on or around January 12-13, 2011. If your school would be interested in attending please let us know which city and date that you would prefer on the Forum at http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=15&t=121 . If there is enough interest we will be happy to put the session on! We will make a decision based on the responses by December 22, 2010
[2010-10-28]
To All
We have a report card online training session just for Elementary grades on the 3rd and 4th of Nov 2010. It will cover how to setup the reports cards and also how teachers enter marks and comments. To Sign up as always go to the calendar of events page.
[2010-10-28]
To All
We have a report card online training session just to Elementary grades on the 3rd and 4th of Nov 2010. It will cover how to setup the reports cards and also how teachers enter marks and comments. To Sign up as always go to the calendar of events page.
[2010-10-19]
A reminder to all school, but specifically those on the Island -- There will be an open workshop session held at St. Andrew's Regional High this coming Friday. Please sign up on the Calendar of Events so that we can plan accordingly.
Thanks!
[2010-10-14]
For those that missed the gradebook session yesterday here is the link to the recording:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=115
[2010-10-13]
Just a reminder to all schools in the Lower Mainland that we are having an open workshop in Langley this Friday. It is a chance to ask any questions and work one-on-one with us on the solutions. We will also be doing training on any topics that you want covered.
To Sign up please go to the Calendar of Events page. (www.bcesisigroup.ca)
[2010-10-12]
Just a reminder to all High Schools that we are doing online report card training sessions today at 10:30am and Thursday at 1:30pm. To sign-up please go to the calendar of events page.
[2010-10-07]
We are going to be holding two online high school (ie. courses) report card sessions on the 12th and 14th of October. Each session will be two parts:
1. Firstly we will be covering how teachers enter marks and comments. (so your teachers can sit in the first part of the session to learn how to do it).
2. The second part we will be showing how to setup the report cards at the admin level. (ie. reporting periods, etc)
Each session will probably be about 1.5 hours
As always you can sign up on the Calendar of events page.
[2010-10-07]
Just a reminder to everyone that we are having three FREE open workshops this month.
15th Oct - Langley
22nd Oct - Victoria
29th Oct - Kelowna
This will be an opportunity to work in person one-on-one with the helpdesk support staff to answer any questions that you have.
To sign up go to the Calendar of Events page (http://www.bcesisigroup.ca/calendar%20of%20events%2020102011.php)
[2010-10-01]
To All
We are holding our open workshops a little earlier this year. We are holding three this year in October. Fraser Valley (Vancouver Area), Victoria, and Kelowna.
These workshop are free to anybody using BCeSIS and all are welcome to attend. These workshops are designed so that you can bring any questions or topics you want covered and we will bring solutions for you. It is a great chance to spend one-on-one time working with our helpdesk support team.
To Sign-up as always go to the calendar of events page. Also once you have signed up, if you have any topics or questions you want covered please post them to the user forum so that we can prepare for them. (http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewforum.php?f=15)
Also space is limited so please only 2 people per school, is if you are unable to make it please let us know so that we can free up the spaces.
[2010-09-30]
The TRAX recordings have been posted to:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=109
[2010-09-29]
From the Provincial Team
Effective midnight tonight, Sept. 29, 2010, the BCeSIS Session Timeout will be increased from 15 minutes to 30 minutes. "
[2010-09-27]
Just a reminder to all.
We are going to be holding two online training events for TRAX:
Sept 28th (10:30am - 12:30am)
Sept 30th (1:30pm - 3:30pm)
This is just for schools with Grade 10,11, or 12 students. (ie. Elementary schools don't need to do this report).
To Sign-up as always please go to the calendar of events page.
[2010-09-22]
To All
We are going to be holding two online training events for TRAX:
Sept 28th (10:30am - 12:30am)
Sept 30th (1:30pm - 3:30pm)
This is just for schools with Grade 10,11, or 12 students. (ie. Elementary schools don't need to do this report).
To Sign-up as always please go to the calendar of events page.
[2010-09-20]
From Provincial Team:
We are please to inform you that BCeSIS is available for users to log into.
[2010-09-20]
To All Schools.
I know it is a little early to be talking about ES-Audit, however there are some things that one should do throughout the year when withdrawing a student that makes ES-Audit a lot easier.
When you withdraw any student make sure to print the following:
1. Student Information Verification Form.
2. Report Card.
3. Daily/Period Attendance Summary Report (this is the most important thing).
Thanks,
Andrew.
[2010-09-20]
From the Provincial Team:
User are currently unable to access BCeSIS. We are investigating the issue and will update you as soon as possible.
Thank you,
BCeSIS Service Desk
[2010-09-18]
Yesterday afternoon, we experienced an unexpected problem with BCeSIS which took the system down until shortly after 6 PM. Our technical team and software vendors have worked around the clock and we are ready to begin installing software patches this evening. Two maintenance windows have been scheduled to install these patches, one beginning tonight, Sat. Sept. 18, 2010, at 6 PM tonight through to 9 AM tomorrow morning, Sun. Sept. 19, 2010; the second one between 6 PM tomorrow Sun. Sept. 19, 2010 through to 6 AM Monday Sep. 20, 2010. During these times, BCeSIS will not be available. Further updates will be provided on Monday.
The BCeSIS Team
[2010-09-16]
Just a reminder too all schools of the online 1701 training session this afternoon at 1:30pm. Even schools that have done this for a few years should attend these sessions has it will give you a good refresher.
You can sign-up on the calendar of events page.
[2010-09-14]
It is that time again that school photographers are coming to your school.
To extract the required information for your photographers please checkout this guide: http://www.bcesisigroup.ca/documents/Exporting%20Info%20for%20School%20Photographers.pdf
Furthermore let your photographers know that you are using BCeSIS and then they will send you the digits files in the format to upload into BCeSIS.
Steps to Upload Student Pictures:
1. The school photographer will need to save each student and teacher file in a format of identifier.jpg, where identifier is the BCeSIS student number, with no leading zeroes. The recommended size for student photos is less than 75 kilobytes.
2. The pictures should be collected into one zip file for a school, with no folders or sub-folders. When creating the zip file, browse to the folder containing the photos, go into the folder and do a Select All. Then zip this selection of photographs by right clicking one of the files selected and going to Send To-> Compressed (zipped) Folder. The collection of pictures should have a file name of the format: SD00_SchoolName.zip (e.g. SD00_PinetreeElementary.zip)
3. Next open a new helpdesk ticket and attach the file to the ticket.
[2010-09-14]
We are going to be holding two 1701 online training sessions to show you how to do 1701 through BCeSIS.
Sept 16th (1:30pm - 3:30pm)
and
Sept 21st (10:30am - 12:30am)
To Sign up just go to the calendar of events page for BCeSIS.
[2010-09-13]
Please be advised that there will be a Production outage tonight to perform preventative maintenance between 11:00PM Sept. 13, 2010 and 12:00AM Sept. 14th 2010.
[2010-09-13]
From Provincial BCeSIS Team:
This morning school districts reported slow response or an inability to log in when attempting to access BCeSIS. We experienced an outage on one of the database servers which has since been resolved. Due to this database problem, some orphan processes appeared to continue to run which resulted in error messages being displayed to the users. The orphaned processes have now been cleared and the system is now operational.
[2010-09-13]
From the BCeSIS Provincial Team:
Users are currently experiencing difficulty logging into BCeSIS. We are investigating the situation and will send an update at regular intervals.
We appreciate your patience while we work to resolve the issue.
Thank you,
BCeSIS Service Desk
[2010-09-10]
To all schools,
The provincial team has implemented a logon pool which limits the number of users that can logon to BCeSIS. You may receive a message that states
--
"BCeSIS Temporarily Unavailable
Please be advised that BCeSIS maximum number of user logins has been reached. Until the number of logins has been reduced, you will not be able to log in to BCeSIS. Temporarily preventing additional user logins is necessary to preserve system stability. Your BCeSIS District Level 1 Support Desk has been advised of the situation and will receive regular updates as we work to resolve this situation.
We apologize for any inconvenience this may cause. Please try again in 20 minutes, if the system has returned to normal you will be able to log in."
--
The iGroup is aware of the situation, but we have no control over this. This has been implemented at the provincial level, and we do not support this decision. We have expressed our extreme frustration to the provincial team and we will continue to keep you updated to any further development.
The iGroup understands and shares in your frustration. We appreciate your patience as we work through these challenges.
---
The iGroup Team.
[2010-09-08]
We are continuing our efforts to isolate the root cause of the degradation, and to improve the performance of the system. We would like to bring you up to date with a few of the initiatives that have been ongoing, and will continue throughout the evening and tomorrow:
Tonight, starting at midnight, there will be a brief service interruption while we make a number of small configuration changes to the infrastructure.
In conjunction with PLNet and Shared Services BC we are currently running traces to/from several districts, through all the elements of the network to the BCeSIS servers.
We are also working with Burnaby and Coquitlam using a monitor to track performance with specific users.
These activities will assist us as we continue to investigate, and we will keep you up to date.
Thank you,
BCeSIS Service Desk
[2010-09-08]
From the Provincial Team:
Work is ongoing to monitor the entire infrastructure to identify any areas causing a performance degradation in BCeSIS. We will continue to do so until a resolution is found.
The situation has the utmost priority and we appreciate your patience while the investigation continues.
Thank you,
BCeSIS Service Desk
[2010-09-07]
We (the Provincial Team) are pleased to advise that connectivity to BCeSIS has been restored. Shared Services BC (SSBC) will continue to monitor the situation closely.
[2010-09-07]
It looks like there are problem again. There continues to be interruption this morning, the BCeSIS operation team is restarting the Infrastructure.
[2010-09-07]
It seems that BCeSIS is back up and running. We haven't received the final word from the Provincial team, but it seems to working now.
[2010-09-07]
Shared Services BC (SSBC) is continuing to investigate the problem. We will provide regular updates until this is resolved.
Thank you for your continued patience.
[2010-09-07]
Here is an update on the issue sent at 9:43 from the provincial team.
--
Investigation indicates that the problem does not reside within the BCeSIS infrastructure. The problem appears to be with a gateway outside of BCeSIS. We have involved Shared Services BC (SSBC) in the investigation and hope to have a resolution as soon as possible.
[2010-09-07]
We are receiving reports of a BCeSIS outage. The provincial team is aware of the issue. We will keep you updated as information becomes available.
[2010-09-03]
If you have already Mass-Registered your students and you need to withdraw a student now this is how you do it.
Bring the student up on the main screen, then go Main Menu->Change student->Register, then click "reverse register", then click save icon. Then go to Main Menu->Withdraw Student, then fill in withdraw date and reason and click "Withdraw".
[2010-08-30]
A reminder to ALL schools when you are admitting a new student to your school, please search for ALL students before admitting them. We have been receiving a large number of duplicate PEN's in the system which are time consuming to remove. Please follow the following procedure to admit students:
1. Go to Main Menu->Admit Student.
2. Press F7
3. Enter Legal Last Name, Gender and Birthdate, DO NOT enter first name or any other information.
4. Press F8
5. If you find the student listed there, click on them and click "Select", if not then and only then click "enroll new"
Thanks and if you have any questions please feel free to contact us.
[2010-08-30]
Just a reminder that there are still one-on-one sessions spaces available for this week for us to check your school setup and for you to ask any questions. To sign-up go to the calendar of events page. http://www.bcesisigroup.ca/summerofbcesis.php
Also for those of you who have already signed up for this week, the login information can be found on the page where you signed-up, it will NOT be emailed out. http://www.bcesisigroup.ca/summerofbcesis.php
[2010-08-23]
As the new year is quickly approaching the iGroup and FNESC team are once again offering 1 hour, 1-on-1 sessions with every school. This is a fantastic opportunity for your school to ensure that everything is configured correctly for the coming year. After the start of school checklist has been completed, the remaining time is there for any questions on BCeSIS.
To sign up for one of these session go to http://bcesisigroup.ca/summerofbcesis.php
Spaces are filling up quickly so sign up today to reserve your spot.
If you have already signed up for a session, the links to the Elluminate rooms are listed on the sign-up page as well. Simply click on the link for your specific time slot. Please sign into the room at least 30 minutes prior to the scheduled start time of your session to allow us to keep on schedule.
If you have any questions please feel free to contact the Helpdesk.
The iGroup & FNESC BCeSIS Team
[2010-08-19]
Just a reminder to all schools that we are having our free online one-on-one sessions start on Monday (23rd Aug) where we can check your setup and question any last minutes questions before school starts.
Also remember to check out the start of school checklist.
http://www.bcesisigroup.ca/documents/Start%20of%20School%20Checklist.pdf
[2010-08-16]
To All schools.
In order to make sure that everything is ready for the start of school and make sure YET worked properly please make sure to use our Start of School Checklist.
http://www.bcesisigroup.ca/documents/Start%20of%20School%20Checklist.pdf
Also please note that our one-on-one sessions are starting next week (23rd Aug) and there is still lots of spaces available. You can sign-up in the calendar of events page of the website.
[2010-08-11]
To All Schools
Welcome back to another school year. The BCeSIS team is gearing up for a busy year again. Please note that we have just posted the new calendar of events page with all the training options for this coming year. So please check those out.
Also we again are going to be doing our "Summer of BCeSIS" one-on-one sessions with schools. These session allow you to sign-up for a one hour online one-on-one session (with desktop sharing) with one of our trainers, where they will quickly look at your whole setup and ensure there are no obvious problems and then it also gives you an opportunity to ask any specific questions or get instruction on any process in your school. To Sign up please go to the calendar of events page. Please note each school can only sign-up for one session.
Thanks and if you have any questions please feel free to contact the helpdesk.
[2010-08-09]
The Year End Transition process for the 2009-2010 school year has successfully completed. Production is now back online and available to BCeSIS users. SD Test will be refreshed with post-YET data on August 9 and 10.
[2010-07-24]
Just a reminder to all schools that BCeSIS will be offline for YET from the 26th of July 2010 until the 9th August 2010.
Have a great summer looking forward to a new year in August.
BCeSIS Team.
[2010-07-20]
We have just received the following important notice from the Provincial Team regarding the YET:
It will be necessary to extend the period when the BCeSIS production system will be unavailable due to Year End Transition processing. Recent tests have confirmed that YET will take much longer to complete than initially planned. YET processing is now scheduled to begin at 12:01 (midnight) on the morning of Monday July 26, 2010 (rather than on July 30 as originally planned) and to complete on Monday August 9, 2010.
This schedule change may require schools that are still in session to adjust end dates and may affect their ability to enter marks and comments while YET is running. The BCeSIS Team is working closely with districts to develop procedures that minimize the impacts on schools.
This has been raised as an issue with the eSIS software vendor, and steps are being taken to ensure that this situation does not arise again in the future.
We apologize for any inconvenience that this schedule change might cause.
[2010-07-02]
To All
Please note that the Helpdesk support and office will be OPEN all summer and you are welcome to contact us about YET or the start of the next school year.
However a few of us will be taking some vacations or be out of the office:
1. Adam will be on vacation from 16th - 25th July.
2. Andrew will be out of the office from the 6th - 11th July, and again from the 20th July - 4th August, however he will still be answering emails and helpdesk issues during this time.
The best way over the summer to contact our office will be via helpdesk as then whomever is in the office will be able to address your questions.
Have a great summer
Thanks,
BCeSIS Independent and First Nations Team
[2010-06-29]
Just a reminder that if you haven't completed a survey we are still collecting responses.
In an effort to improve the services provided by the iGroup, please take a few moments to fill out our Semi-Annual Survey. This is your opportunity to provided feedback to the iGroup on the services that we provide to you. This survey is 100% anonymous, and we will post a summary of the results on the forum.
Please complete this survey before you leave for the summer. Your honest answers will help us improve our services to you.
The survey can be found at http://bcesisigroup.ca/survey/index.php?sid=75614
Thank you.
The iGroup Team
[2010-06-22]
The service degradation experienced this morning has been resolved and normal service has been restored. Users can now access both the ISW and BCeSIS. Root cause analysis has been performed and steps to mitigate these types of events in the future will be taken.
[2010-06-22]
There is a service degradation being experienced currently. The Integrated Services Website (ISW) may not be available for users and/or BCeSIS may be inaccessible. Technicians are investigating the problem and we will provide updates until it is resolved.
[2010-06-18]
Sorry that we have been a little slow at posting these, but we have posted all the latest YET and L2 Minutes.
The YET minutes can be found at: http://www.bcesisigroup.ca/yet.htm
The L2 minutes can be found at: http://www.bcesisigroup.ca/L2minutes.htm
[2010-06-18]
Service to the ISW and BCeSIS has returned to normal. Investigation into the causation of the problem is ongoing.
Thank you for your patience while the situation was resolved.
[2010-06-18]
Currently users may be experiencing slowness or difficulty connecting to BCeSIS. The provincial team is aware of the situation and is working towards resolving the issue. We will keep you updated as to the status of the outage.
[2010-06-17]
We have a number of schools throughout the year who ask us for a list of schools that are using a particular function of BCeSIS so that they can ask them about their experience using it. For example schools who are using the Report Cards. The forum is a great venue for this type of sharing of experience.
So if your school is using the Report Cards could you please post your experience on the forum it would be very helpful to other schools, and/or if you are willing to post your schools contact information on the forum so that these fellow schools can contact you and talk with you briefly that would be much appreciated as well.
If you have experience with Elementary Report Cards please post to this posting:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=7&t=104
If you have experience with High School Report Cards please post to this posting:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=7&t=105
[2010-06-16]
In an effort to improve the services provided by the iGroup, please take a few moments to fill out our Semi-Annual Survey. This is your opportunity to provided feedback to the iGroup on the services that we provide to you. This survey is 100% anonymous, and we will post a summary of the results on the forum.
Please complete this survey before you leave for the summer. Your honest answers will help us improve our services to you.
The survey can be found at http://bcesisigroup.ca/survey/index.php?sid=75614
Thank you.
The iGroup Team
[2010-06-11]
To All
Everybody should have just received emails about YET. (if you did not please contact us to make sure we have the right email address)
You would have received one of two types of emails.
1. A "you are finished" type email, in which case congrats and enjoy your summer break. Please note that we only checked your school for completion, not for accuracy. (ie. we can tell that you had non-school days entered, but we have no idea if they are correct).
2. A "you still have things to do" type email, in which case you these tasks identified need to be completed by 30th July 2010. If you have any questions about these please contact us on the helpdesk and we will be able to help you.
Finally we have noticed that a number of people have not started the YET process, YET is very important to your school, failure to complete YET before 30th of July 2010 will result in ALL your students being withdrawn from your school. (ie. you will have to re-enter all your kids).
[2010-06-11]
The YET (Year End Transition) recordings have been posted to the forum
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewforum.php?f=16
[2010-06-07]
Just a reminder for all of you that have not completed your YET checklist, we are going to be doing two YET sessions online this week. Tuesday and Thursday. If you are interested please sign-up on the calendar of events pages. I will be sending out links for the session to those that have signed up tomorrow morning.
[2010-06-03]
To All Schools.
We are going to be doing a YET (Year End Transition) training session next week. To sign up as always go to the calendar of events page.
[2010-06-03]
To All Schools.
If you have new front desk/secretary joining your school next year the iGroup has a new option for your school. In the past schools have been responsible for training of new staff. This summer (ie. June-Aug) we are offering staff training as an additional service to our schools. This training would be one-on-one with one of our trainers and would cover admission/withdraw, attendance, scheduling students, and reports.
There are two options:
1. You can come to our office in Coquitlam for the day for the one-on-one training : $250 for the day
2. Or if you are out of town and don't want to travel to Coquitlam we can provide the same training online via Elluminate: $250 for the day.
If you are interested in getting your staff training please feel free to contact us and we can setup a day for you.
[2010-06-01]
Just a reminder of the training session on Thursday at 1:30pm. It will be covering how to enter marks so that they show up on the PSR and how to do you report cards. Please note that even if you are not doing report cards in BCeSIS you will want to still enter final marks into BCeSIS so that it shows up on transcripts and PSR and then you don't need to re-enter it again next year, this session will show you how to do that. To sign up please go to the calendar of events page on the website.
[2010-05-26]
We are going to be doing a session on the 1st and 3rd of June. This will be a open session for all schools to login to Elluminate and ask questions and receive BCeSIS support/help on doing Final Report Cards and entering final marks for students for the year.
To Sign up as always go to the Calendar of Events page for BCeSIS.
www.bcesisigroup.ca
[2010-05-25]
Please take a moment to ensure that the your schools contact information is completely filled out and/or updated in Security Center. We have been receiving calls requesting changes from people that are not listed in your authorized contacts list. This is a friendly reminder that Helpdesk and our phone contact are only for use by those listed in your contact list.
1. Business Manager / Principal - list principal or person with signing authority here.
2. Primary Contact - The person that uses BCeSIS the most here. Usually the head administrative staff member.
3. Security Contacts - Persons that can request password updates.
To access Security Center: https://www.bcesisigroup.ca/bcesis_security/index.php
If you have forgotten your password, click on the "Forgot Password" link under the login boxes.
If you are still having difficulty, call us at 1-877-324-7860.
Thanks for your cooperation.
[2010-05-20]
This is a reminder to complete the YET Checklist BEFORE the last day of school or June 30. This is a necessary step to ensure that your school transitions smoothly to next year. For more information on YET, visit http://www.bcesisigroup.ca/yet.htm
Once you have completed the YET checklist, please submit a helpdesk ticket and let us know. We will then go through your school to ensure that all of the information is complete.
You can find the YET checklist here: http://www.bcesisigroup.ca/documents/YET2009/YET%20Checklist.pdf
[2010-05-13]
To All
We are going to be having an FREE BCeSIS workshop at Heritage Christian School, Kelowna, BC on the 28th of May 2010.
This will be a open session for all schools to come and ask questions and receive in-person BCeSIS support/help. There will be no formal training, just a workshop of where you can bring your problems and we will bring solutions. We will probably also check people setup for next year, so you are welcome to bring your next year information.
To Sign-up as always just go to the calendar of events page on the BCeSIS site.
http://www.bcesisigroup.ca/calendar%20of%20events%2020092010.php
[2010-05-07]
A reminder to all schools that recordings of the training from April on ES-Audit can be found at the bottom of this page:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=84
Also recordings from last year can be found at:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=14&t=29
Finally a reminder that if schools would like us to compile and put together all the data that you want, just contact us with what data you require and we will compile it for you, saving you the time of doing it. There is a $250 fee for the compiling of the data into the format you require.
[2010-05-05]
May 5th, 2010 11:38am PT -- RESOLVED
BCeSIS is available for user once again. Technicians continue to monitor the situation.
Thank you for your patience while the issue was resolved.
[2010-05-05]
To All
We are going to be having an FREE BCeSIS workshop at Heritage Christian School, Kelowna, BC on the 28th of May 2010.
This will be a open session for all schools to come and ask questions and receive in-person BCeSIS support/help. There will be no formal training, just a workshop of where you can bring your problems and we will bring solutions. We will probably also check people setup for next year, so you are welcome to bring your next year information.
To Sign-up as always just go to the calendar of events page on the BCeSIS site.
[2010-05-05]
May 5th, 2010 10:47am BCeSIS is unavailable for users to log into. Technicians are working to resolve this issue as quickly as possible. An estimated time to recover is still unknown at this time.
Thank you for your continued patience while we work to resolve this issue
[2010-05-05]
It seems that people province wide are having issues with connecting to BCeSIS this morning. I have contact L2 and it seems to be a PLNET issue. (ie. the provincial internet provider). I will provide an update when I have more information.
[2010-04-29]
There have been reports of slowness in BCeSIS this morning. We have reported it to L2 and will have an update when we have more information.
[2010-04-28]
Some users have reported that with the most recent version of Java you sometimes do not see the icons in BCeSIS. This is because the graphics are not encrypted, while the rest of the data is. This is perfectly normal, and we have prepared a short video demonstration to show you the easy workaround. If you have any further questions, please contact the HelpDesk. The video can be viewed at http://www.bcesisigroup.ca/helpdeskdemos/noicons.htm
[2010-04-26]
The restart of BCeSIS has been completed successfully. Users can once again log into the application.
Thank you for your patience while the situation was resolved.
[2010-04-26]
Update: 11:57 AM
Symptom:Users are unable to log onto BCeSIS.
Status:The BCeSIS team will be restarting the application. All users currently logged onto BCeSIS will experience dropped sessions. We expect the application to be available for use once again within a 30 minute time frame. Thank you for your continued patience while we resolve this situation.
[2010-04-26]
10:41 AM Users may experience an hour glass for an extended period of time. Recommended Action: Please advise users not to terminate their sessions prematurely, as this will further degrade system performance. Estimated time to recover: Unknown at this time. The BCeSIS Team is working on a solution to this issue. You will be receiving status updates until this problem is resolved. Your patience and understanding is appreciated.
[2010-04-16]
New L2 Conference Call Minutes have been posted.
http://www.bcesisigroup.ca/L2minutes.htm
[2010-04-16]
I have posted the ES-Audit recordings to the fourm:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=84&p=162#p162
[2010-04-01]
Just a reminder to all schools, if you are interested in the in person training session on the Master Timetable Builder, you must register your interest at http://www.bcesisigroup.ca/webforms/mtb/form.html ASAP.
A description of the workshop can be found on that page.
[2010-04-01]
To All schools.
To be able to better serve you and because of our increasing staff we are changing our phone number. It will be tollfree 1-877-324-7860. The old 778 number will be discontinued.
When you phone this new number you will be greeted with four options.
1. Press 1 to speak to the support desk, this will ring all of our extensions and whoever is available will pick up. If nobody is available you will just be taken to the group mailbox.
2. Press 2 to speak just to Adam, if Adam is unavailable you will taken to Adam's specific mailbox.
3. Press 3 to speak just to Albert, if Albert is unavailable you will taken to Albert's specific mailbox.
4. Press 4 to speak just to, if Andrew is unavailable you will taken to Andrew's specific mailbox.
Wishing you all a great long weekend.
[2010-03-31]
We are going to be doing two online sessions for ES-Audit on 13th and 15th April. To sign-up go to the calendar of events page at http://www.bcesisigroup.ca
Because each auditor asks for slightly different information please post on the forum link below all the data/reports that your auditor requires so that we can demo how to get the information during the sessions.
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=84
[2010-03-25]
In regard to that last email about the grant I forgot Andrew M's contact info.
Andrew.Macauley@gov.bc.ca
(250) 387-0170 (office)
[2010-03-25]
To All School
If your school name is on the list of schools below it means that you have students in BCeSIS but have NOT completed your completion declaration. This completion declaration MUST to be completed by 31st March 2010 in order to receive the $10/student grant. (you needed to have signed the MOU before Dec 2005 as well to be eligible for the grant). It is critical that it is done before 31st of March 2010 or you will not get anything. If your school is NOT on the list then you have already received the grant and don't need to do anything. If you have any questions or need more information please contact Andrew Macauley
Okanagan Adventist Academy
First Lutheran Christian
Heritage Christian Online
MEI Schools
Holy Cross Regional High
Surrey Muslim
St Francis of Assisi
BC Christian Academy
Maple Ridge Christian
Traditional Learning Academy
Hope Lutheran Christian School
Good Shepherd Christian
St Joseph's - Smithers
Westside Academy
St Margaret's
Lakeview Christian
Nanaimo Christian
Queen Margaret's School
Dwight International
Northside Christian
[2010-03-24]
The iGroup is pleased to announce an upcoming training workshop on scheduling in BCeSIS.
Master Timetable Builder is a very powerful module built into BCeSIS to schedule your school based on course requests. The iGroup team is looking for schools who are interested in using the functionality.
This year we are able to offer training on this functionality to about 10 schools. Due to the nature of the module we are offering a 2 day intensive in-person course on the module. Space is limited, and for this offering of the workshop we are looking for specific requirements for the schools.
The person, or people who actually create the schedule for your school MUST be in attendance as this workshop will be a working session in which you will be scheduling your courses.
We will be offering this workshop in subsequent years with less stringent requirements as we become more comfortable with the functionality of the module.
The workshop we be held in the Lower Mainland April 21-22, 2010
The deadline for Pre-Registration is Thursday, April 1, 2010
If your school is interested, please fill out the pre-registration form at http://www.bcesisigroup.ca/webforms/mtb/ for more information please contact the HelpDesk.
Have a great day!
[2010-03-23]
We have posted the latest L2 conference call minutes to
http://www.bcesisigroup.ca/L2minutes.htm
[2010-03-23]
To All schools.
The provincial team has published the latest BCeSIS newsletter which can be found at
http://www.bcesisigroup.ca/documents/Newsletters/BCeSIS%20newsletter%20March%202010.pdf
[2010-03-23]
To All Schools.
Some of you have noticed that you can print the attendance summary for students who are withdrawn, but for those students who have been picked up by another school you cannot. There is a way to do it, follow the same instructions as before, but instead of clicking on the Print icon rather go to Action-Print in the top menu.
I hope this helps,
Andrew.
[2010-03-22]
To All schools.
Some of you might have started to notice a new name on our team, Albert. We are proud to welcome Albert to our team, he has been working with us for about a month and half getting up to speed on BCeSIS. His primary responsibilities are training and developing new support methods for our schools. So you will start to see more communications from him in regards to training and support.
Andrew.
[2010-03-19]
To All Schools.
As all schools know, in May you are required to provide attendance records for all students that have attended your school this year for the ES-Audit. Please make sure of the following:
1. When you withdraw a student please make sure that you print their attendance summary so that you can give this to the auditor.
2. If you have already withdrawn a student and did not print their attendance summary please do the following BEFORE Tuesday evening. (after Wednesday they are removing access because of privacy issues on this screen).
a. Go to Main Menu->Queries->Prior Students Queries
b. Press F7 and then enter the students last name then press F8.
c. Then click on Attendance Detail.
d. Then choose either daily or period depending on your school.
e. Then print out this attendance.
If you have any questions please contact the helpdesk.
[2010-03-19]
To All Schools.
Please note the Provincial team has removed the "More Information" button on the Admit page. This was because the More Information button allow one to navigate to other screen and get sensitive data about the student without being the school of record. (ie. it was a privacy issue). As such you will have to make admission decisions now just based on name and PEN number and previous school. Please note that they are looking at how to add back the "More Information" button once they have removed the privacy issue.
Thanks
Andrew.
[2010-03-09]
To all schools,
The provincial team has completed the software upgrades to BCeSIS a few hours early. You should now be able to log into Production as per normal.
Have a great afternoon!
[2010-03-09]
To All
If your school is still in session today and you are using SDTEST while Production is being upgraded today, you might receive the following error message when you try and login "ORA-12537 TNS: Connection Closed". L2 has been notified of this and it trying to fix the problem. You can keep trying to login every 15mins and you may get in, otherwise we will post an update when we have more information from L2.
[2010-03-03]
Just a reminder to all schools that BCeSIS will be offline from 5pm on Friday March 5th until 5pm on Tuesday March 9th for scheduled maintenance.
SDTEST will be available on Monday and Tuesday for those schools that are still open in order to look at students records (SDTEST will be re-freshed on Saturday with the latest data). Please note than any changes made in SDTEST will not go back into Production. (ie. they will not be saved)
[2010-02-26]
We have posted the February L2 minutes online (www.bcesisigroup.ca)
[2010-02-26]
To All
We are going to be holding two YET sessions to show you how to start setting up your school for next year and how to do pre-transition. ALL schools should attend one of these sessions. We are going to be holding them on 9th March and 11th March. (we will hold them again in June).
To sign-up go to the calendar of events page.
[2010-02-18]
Important notice to all schools! The provincial team will be performing a major update to the BCeSIS application at the beginning of March. BCeSIS we be UNAVAILABLE from March 5 at 5:00 PM to March 9 at 5:00 PM.
Theses dates were chosen to fall over most schools spring break. If your school is in session on these dates you will NOT be able to log in to BCeSIS.
If you are still in session there are a few Reports that you can use to manage your school during the outage:
1. Emergency Contacts: Main Menu->Reports->#4 Demographics->Emergency Contacts Report OR Emergency Information Report
2. Attendance Sheets: Main Menu->Reports->#1 Daily (or #2 Period) Attendance Reporting->Monthly Attendance Cards OR Daily Attendance by Homeroom OR Class Record.
3. Class Lists: Main Menu->Reports->#10 Course Reporting->Class List
[2010-02-16]
To All Schools.
There are a number of you who are using BCeSIS, but you haven't completed the completion declaration document. If you don't complete it before the 15th March you will NOT receive you $10/student grant that those who signed the MOU before Dec 2005 are eligible for.
Here are the steps to complete the form.
1. Download it from: http://www.bcesisigroup.ca/documents/Addendum%20to%20CSI%20MoU%20for%20Implementation%20Completion,%20060215a.doc
2. Get your school authority to sign it.
3. Signed completion declaration documents should be faxed to Andrew Macauley at 250-356-0033.
If you have any questions please contact me (andrewsmit@bcesisigroup.ca)
Thanks,
Andrew.
[2010-02-12]
Just a reminder to all schools that we are having a FREE open workshop in Victoria on Feb 19th all are welcome to attend. To sign-up just go to the calendar of events page on our website.
For those that are off for the next weeks have a Happy Olympics :)
[2010-02-09]
The latest L2 conference call minutes have been posted to the iGroup website (www.bcesisigroup.ca)
Also a reminder to school about the open workshop in Victoria on the 19th, to sign up go to the calendar events page.
Finally a reminder of the outage of BCeSIS for an upgrade on the March 5 at 5:00 PM to March 9 at 5:00 PM
[2010-02-03]
To All School.
A reminder to sign up for the FREE open workshop in Victoria on the 19th of Feb. This will be a chance to work one-on-one on any questions/issues with people from the BCeSIS support team.
To sign-up go to the calendar of events page.
[2010-02-01]
Important notice to all schools! The provincial team will be performing a major update to the BCeSIS application at the beginning of March. BCeSIS we be UNAVAILABLE from March 5 at 5:00 PM to March 9 at 5:00 PM.
Theses dates were chosen to fall over most schools spring break. If your school is in session on these dates you will NOT be able to log in to BCeSIS. We will provide more information as it becomes available.
[2010-01-25]
We are going to be having a open workshop at St. Andrew's Regional High School in Victoria on the 19th of Feb 2010. This will be a open session for all schools to come and ask questions and receive in-person BCeSIS support/help. There will be no formal training, just a workshop of where you can bring your problems and we will bring solutions.
To Sign-up please go to the calendar of events page, or if you have any questions please email me at andrewsmit@bcesisigroup.ca
Also if you are attending and would like to see specific topics covered please add them to our forum at:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=15&t=75
[2010-01-21]
We will be using the scheduled maintenance window on Sunday January 24th, between 06:00am 09:00am PT, to perform system maintenance. Users should be advised that all BCeSIS environments will be unavailable during this time frame. Environments affected include Production, SDTEST, Conversion and Training.
[2010-01-15]
Just a friendly reminder to everyone about the 3 upcoming online training sessions.
On Tuesday, January 19, 2010 there are 2 sessions. From 10:30am - 12:30pm there is a session on TRAX (only applicable to schools with students from grade 10-12) and from 1:30pm - 3:30pm there is a session on 1701.
On Wednesday, January 20, 2010 there is a session on mid-year schedule changes, beginning at 10:30am. If you are needing to make any changes to your Semester 2 schedule we HIGHLY recommend attending this session.
To sign up for these sessions please go to the Calendar of Events on either the BCeSIS iGroup website or the FNESC BCeSIS website.
Have a great weekend!
[2010-01-15]
Just a reminder to ALL users that the only valid characters in a password is:
1. Letters A-Z
2. Numbers 0-9
3. Symbols $ _ #
We have been noticing people using other not standard symbols which can cause your reports to not print. (ie. * - & are NOT valid symbols for passwords).
[2010-01-08]
The latest L2 Minutes have been posted to the website.
http://www.bcesisigroup.ca/L2minutes.htm
[2010-01-05]
1. We are going to be doing 1701 and TRAX training online on the 7th and 19th of Jan.
2. Also we are going to be doing a repeat session of the GDE and Excel session on the 26th of Jan.
To Sign-up as always go to the calendar of events page.
[2010-01-05]
We are going to be doing 1701 and TRAX training online on the 7th and 19th of Jan. To Sign-up as always go to the calendar of events page.
[2010-01-05]
We have a open workshop that is scheduled for the 19th of Feb in Victoria. (like the one we did in Langley in Oct) However this is during the Olympics, so we have a couple questions for schools:
1. Are you going to be able to make it out for the workshop, even with the Olympics running? Or should we re-schedule it for after the Olympics?
2. Is your school going to be open during the Olympics?
If you could post your response and any other comments to the following forum page:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=15&t=73
[2010-01-04]
To All
We had a slight issue with the reset server over Christmas and BCeSIS passwords were not being reset. We have now fixed the issue and the server is busy processing the reset requests again. Thanks for your patience.
[2009-12-24]
Due to system maintenance being performed, all BCeSIS environments will be unavailable between 5:00pm and 6:00pm PT today, Thursday December 24th. Please advise any users that may be logged onto the system to save their work and log off prior to this time frame.
[2009-12-23]
Due to system maintenance being performed, all BCeSIS environments will be unavailable between 6:30pm and 7:00pm today, Wednesday December 23rd. Please advise any users that may be logged onto the system to save their work and log off prior to this time frame.
[2009-12-08]
We have now posted the recording of Friday's Training Session on the forum.
Thanks to all those who participated and made it a successful event.
The recording can be found at http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=69
[2009-12-03]
SD Test will be unavailable between 12:00 a.m. on Saturday, Dec. 12th and 11:59 p.m. on Sunday, Dec. 13th.
SD Test will be refreshed on December 6th with the latest data from Production.
[2009-12-01]
A reminder to everybody that we are having an online training session this coming Friday, December 4th at 10:30 for Reporting, Exports, and Data Extracts from BCeSIS as well as working with this data in Excel.
If you had trouble signing up because the event was full, more seats have now been added.
We have also created a topic on the Forum for people to ask questions, and request examples that we will discuss during the event. We will have this discussion for each upcoming learning event as a way to ensure that we are providing useful information. Please remember that the Forum is a public space, so please don't post confidential information on it.
The forum discussion can be found at:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewtopic.php?f=16&t=69
[2009-11-27]
Firstly we would like to thank everyone who responded to our survey. We have posted the results of the survey and our responses to a number of your comments on the forum which can be found here:
http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/viewforum.php?f=2
Thanks,
Andrew
[2009-11-26]
You and your staff are probably starting to receive messages that you password is going to expire soon. This is happening because you need to change your password every 90 days for privacy reasons. If your staff get this message this is how to setup a new password.
1. If you are an admin user (ie. anybody not a teacher) go to Main Menu->User Profile and and set a new password there. Once you have done that logout right away and re-login with the new password, if you don't logout right away it can cause issues with reports
2. If you are a teacher then in click on "Setup Option" then "Preferences" then "Edit User Profile" and change your password there. Once you have done that logout right away and re-login with the new password, if you don't logout right away it can cause issues with reports.
If any of your users mess up and cannot login again, just reset the password in the security center, and they will be assigned a new password by the system. It will be ready to go in about 2 mins.
[2009-11-26]
On December 1, 2009 between 2:00am and 8:00am PT the network provider for BCeSIS will be replacing a network component. BCeSIS will be unavailable for a period of approximately 1.5 hours during the maintenance window. Network maintenance may be performed at any time during the timeframe indicated. The network provider cannot be specific about the actual time when the work will be done, so we cannot predict exactly when BCeSIS will be available. You may or may not be able to login during this timeframe. We recommend being prepared for interruptions in your access at any time during the maintenance window. We apologize for any inconvenience this may cause.
[2009-11-25]
Just a reminder to everyone that we are having a online training session on 4th Dec for Reporting, Exports, and Data Extracts from BCeSIS and also how to use Excel with this data.
To sign up as always go to the calendar of events page.
[2009-11-24]
We have had a good number of people respond to our survey, however the more input we get the better. We are going to be closing the survey on Friday afternoon. We have put together the survey to see which areas we are doing well and which need improvement. This survey will take you about 5-10mins and is completely anonymous, and as such please be as honest as possible. (don't worry we don't get insulted easily and would rather know which areas need improvement).
To access the survey please go to:
http://bcesisigroup.ca/survey/index.php?sid=78589
[2009-11-23]
To All
The minutes from the L2 conference call have been posted to the website.
http://www.bcesisigroup.ca/L2minutes.htm
[2009-11-20]
To All
In order to improve the services of the iGroup to independent schools we have put together a survey which is designed see which areas we are doing well and which need improvement. This survey will take you about 5-10mins and is completely anonymous, and as such please be as honest as possible. (don't worry we don't get insulted easily and would rather know which areas need improvement).
To access the survey please go to:
http://bcesisigroup.ca/survey/index.php?sid=78589&lang=en
Thanks,
Andrew.
-- iGroup Project Manager --
[2009-11-19]
To All
We are pleased to announce that the spell check feature for report card comments in BCeSIS is now functioning. It is a little slow but it does work.
Happy Report Cards.
[2009-11-19]
We are going to be holding a training session on 4th Dec 2009 this will be a open session for all schools to login to Elluminate and receive training on how to run reports in BCeSIS including the General Data Extract and some advanced Excel functions.
To sign up as always go to the calendar of events page.
[2009-11-17]
On Tuesday November 10, 2009 a function was implemented that allowed the end user to terminate a session that became inoperable (e.g. due to loss of network connection). BCeSIS encountered system problems the morning of November 16th and 17th. After examination of the system by the senior technical engineers it appears that the End User Self Termination function may be the cause of the problem.
Effective 5:00pm PT November 17, 2009, the BCeSIS Team will turn off the End User Session Termination function and the user logon function will operate in the same manner, as it did pre November 10th.
[2009-11-17]
Users are now able to log onto BCeSIS. We appreciate your patience while this matter was resolved.
[2009-11-17]
Please be advised that users are experiencing an inability to log onto BCeSIS. If you are currently logged on, please do not end your session as you will not be able to log on again until the situation is resolved. The BCeSIS Team is working on a solution to this issue. You will be receiving status updates while this problem is being resolved.
[2009-11-16]
Users are now able to log onto BCeSIS and everything is functioning as normal. Sorry for the interruption.
[2009-11-16]
Please be advised that users are experiencing an inabllility to log onto BCeSIS. The BCeSIS Provincial Team is working on a soulution to the issue.
We will paa along any and all updates untill the issue is resolved.
We aprrecieate your co-operation.
[2009-11-12]
The latest L2 conference call minutes have been posted to the website.
http://www.bcesisigroup.ca/L2minutes.htm
[2009-11-10]
To All
The provincial team has implemented a new feature which will prevent users from blocking themselves which causes freezing and also will allow one to bypass the Max number login's error message when you have too many old sessions running.
This will be implemented at noon today. Please review the following document for more information
https://www.isw-bc.ca/csi/leaf.do?method=media&page=Terminate_Session
[2009-11-04]
The L2 minutes from the 3rd Nov call have been posted online.
http://www.bcesisigroup.ca/L2minutes.htm
[2009-11-04]
We are looking at implementing the Special Education Module (SPED) for BCeSIS for some of the independent schools. We will be starting the implementation with a small handful of schools so that we can learn the module ourselves. The plan for implementation consists of a number of stages.
Step 1:
Registering your interest in the SPED Module with the iGroup. Including the number of students, how many dedicated SPED staff you have if any.
Step 2:
Attending a 2 day implementation session. This will likely be held in the lower mainland area. The main BCeSIS contact and the staff who deal with the SPED information the most will need to be in attendance. (2-4 staff members)
Step 3:
Attending a 2 day training session about a month or so after the implementation session.
If you are interested in implementing this powerful module in your school please fill out the Interest in SPED form at http://www.bcesisigroup.ca/webforms/sped by Monday, November 9, 2009.
A link to a brief overview of the module is also available on the website as well.
[2009-11-04]
The cause of the intermittent connectivity problems that were being experienced for the past few hours has been corrected.
Thank you for your patience while this matter was resolved.
[2009-11-04]
We are currently experiencing intermittent connectivity problems. We are investigating the problem and will keep you apprised of our progress via communications.
Thank you for your patience as we work to resolve this situation as quickly as possible.
[2009-11-03]
The latest L2 minutes for the conference call have been posted to the website.
http://www.bcesisigroup.ca/L2minutes.htm
[2009-10-29]
To All
Just a reminder of the open workshop tomorrow in Langley. If you haven't signed up there are still spaces and I encourage you to sign-up. While it is an all-day workshop you are welcome to come for just a few hours to get your questions answered.
Also we are going to be having on-line report card training on Monday and Tuesday next week. This will be for both elementary and high school report cards. Again please sign-up on the calendar of events page.
To sign up for any of these events or to see what is coming up, please go to the calendar of events page on the iGroup website (www.bcesisigroup.ca)
[2009-10-28]
The Level 2 conference call minutes for the last couple of weeks have been posted to the website.
http://www.bcesisigroup.ca/L2minutes.htm
[2009-10-27]
To All
We are going to be holding 2 online web-session for Report Cards. They will be on the 2nd and 3rd of Nov 2009. To sign-up as always go to the calendar of events page.
[2009-10-24]
BCeSIS Service Interruption Tuesday November 3rd
SUMMARY/DETAIL - Please be advised there will be a service interruption on Tuesday November 3rd, 2009 between 12:05am and 08:00am PT to perform preventative maintenance.
IMPACT - BCeSIS environments will encounter a brief interruption of approximately 30 minutes during this time. We apologize for any inconvenience that this may cause. Thank you for your patience.
[2009-10-24]
BCeSIS unavailable this Sunday
SUMMARY/DETAIL - Please be advised that we will be using our scheduled maintenance window on Sunday October 25th, 2009 between 07:00am and 12:00pm PT to perform preventative maintenance and to implement the Report Card changes (see News item below for more info on these).
IMPACT - All BCeSIS environments will be unavailable during this maintenance window. We apologize for any inconvenience that this may cause and thank you for your patience.
[2009-10-24]
To All
Just a reminder of the open workshop in Langley for all schools that are interested. It is FREEE. This will be a open session for all schools to come and ask questions and receive in-person BCeSIS support/help. There will be no formal training, just a workshop of where you can bring your problems and we will bring solutions. To Sign up please go to the calendar of events page.
www.bcesisigroup.ca
[2009-10-22]
I would like to congratulate Adam and his wife on having a little 7 lb. girl last night. As such Adam will not be in the office for a few days so if you have any urgent helpdesk tickets that Adam was dealing with please contact me (andrewsmit@bcesisigroup.ca) with the Ticket # and I will deal with it.
[2009-10-19]
We are having a in-person workshop for you to receive assistance and ask any questions about using BCeSIS. This will be a open session for all schools to come and ask questions and receive in-person BCeSIS support/help. There will be no formal training, just a workshop of where you can bring your problems and we will bring solutions. It is on the 30th of Oct at Credo Christian School in Langley. Please note there is limited space in the workshop and it is limited to just two people from each school. To sign-up go to the website under the calendar of events and sign-up there.
Once you have signed up please check out the User Forum to post topics that you would like us to cover in the workshop.
[2009-10-19]
We have not forgotten about your photo's, but due to illness I didn't get them loaded on the 15th and I'm out of office for the next three days, so Thursday will be the day I load them.
Thanks,
Andrew.
[2009-10-13]
Just a reminder for all High Schools that we will be doing training on TRAX tomorrow (Wednesday) and Friday. To Sign-up as always go to the calendar of events page.
[2009-10-13]
SDTest was refreshed with a fresh copy of production this weekend.
[2009-10-09]
Because I had the wrong dates when I setup the TRAX training dates, the training on the 23rd has been canceled, however we have two training sessions for TRAX this coming week.
Oct 14th (1:30pm - 3:30pm)
Oct 16th (10:30am - 12:30am)
To Sign up as always go to the BCeSIS Calendar of events page.
[2009-10-08]
If you need to export data for your school photographers please check out this guide:
http://www.bcesisigroup.ca/documents/Exporting%20Info%20for%20School%20Photographers.pdf
Once you have the photo's back from the photographers please check out this for uploading the photo's for inclusion into BCeSIS:
http://www.bcesisigroup.ca/Uploadphotologo.php
We are planning on loading all the photo's into BCeSIS on the 15th of Oct and then again on the 30th of Oct. After that it will be once a month.
[2009-10-06]
Please note that the session timeout (ie. when you get logged out because of inactivity) has been increased to 90mins from 30mins.
[2009-10-05]
The Level 2 BCeSIS Conference Call Minutes have been posted to the website.
www.bcesisigroup.ca
[2009-10-02]
Please be advised that we will be using our scheduled maintenance window on Sunday October 4th, 2009 between 12:00am and 12:00pm PT to perform preventative maintenance on BCeSIS.
[2009-10-02]
Some schools have contacted us about backdating the 1701 file. As far as I know you don't need to backdate it, but if you want to (or need to) this is how you do it.
1. Right click on the .STD file and the go to Open With and then select WordPad.
2. Then on the first line you will see your school name, and then next to that you will see the date on that first line.
3. Change the date to 20090930, then save.
[2009-09-29]
The Level 2 Conference Call minutes have been posted for the 15th and 22nd of Sept 2009. www.bcesisigroup.ca
[2009-09-28]
Deletion of Duplicate records
Schools are reminded that duplicate student records should be deleted from BCeSIS before generating 1701 extracts. To ensure that duplicate records are removed prior to generating this year's 1701 extract, requests to have them deleted should be sent to the BCeSIS Service Desk by Monday, September 28th at 10am. Requests received by this deadline will be removed from the system by end of business the next day Tuesday, September 29th, 2009. Any duplicate record deletion requests received after that time will be dealt with through the normal process i.e. one batch per week.
[2009-09-23]
Just a reminder of our 1701 training session this Friday. To sign-up for it just got to the Calendar of Events page.
[2009-09-21]
To All
We are going to be having another 1701 training session online at 1:30pm - 3:30pm on 25th Sept 2009. To Sign-up as always go to the calendar of events page.
[2009-09-18]
Please be advised that all BCeSIS environments will be unavailable for 1 hour between 10:00pm and 11:00pm PDT on Friday, September 18th, 2009. This window is necessary for the BCeSIS Team to perform preventative maintenance on the network infrastructure.
Thank you for your patience while we perform this service.
[2009-09-14]
To All Schools.
You can now sign up for the 1701 training web-session that we are doing on the 18th of Sept from 10am-12am. It will be a chance to learn how to do 1701 in BCeSIS. To sign up please go to the calendar of events page on the iGroup website
http://www.bcesisigroup.ca/calendar%20of%20events%2020092010.php
Thanks,
Andrew.
[2009-09-11]
The minutes from the 8th Sept conference call have been posted. They can be reviewed by going to:
http://www.bcesisigroup.ca/L2minutes.htm
[2009-09-08]
If you are having problems with students missing from the attendance list or TA, please make sure that all your students are registered. Even if you run the mass registration in your school some students may have been missed. To find out if you have any students that are not registered run the following report:
Main Menu->Reports->#6 Enrollment reporting->Enrolled/Not Registered.
If you discover any students that are not registered then just do the following:
1. Go to the student on the main BCeSIS page.
2. Go to Main Menu->Change Student->Register.
3. Enter the first day of school (ie. 8-sep-2009)
4. Click save.
Then the student should show up in the attendance list. If you have any further issues please report them on the helpdesk.
[2009-09-08]
Every Tuesday morning all the district level support personal engage in a conference call to discussion changes and updates to BCeSIS. While individual schools cannot join these Tuesday calls the information in these calls can be quite useful to schools, as such we have posted the Minutes from these calls below. Please come back each week to review the latest minutes.
They can be found at: http://www.bcesisigroup.ca/L2minutes.htm (or from the menu on the BCeSIS iGroup page).
[2009-09-08]
If you need to create a data file for your school photographers please review the following document:
http://www.bcesisigroup.ca/documents/Exporting%20Info%20for%20School%20Photographers.pdf
Also a reminder to always check the calendar of events (www.bcesisigroup.ca) for documents and information related to certain business events. (ie. start of school, photo's, 1701, etc).
[2009-09-08]
If you receive the following message when you are trying to withdraw a student:"You are trying to withdraw this student on the same date as their registration date. Please reverse register this student using STU002." then bring up the student on the main BCeSIS screen, then go to Main Menu->Change Student->Register. Then click on Reverse Register and then click save. Then you can withdraw the student.
[2009-09-02]
At approximately 5:30pm PST on September 1st the BCeSIS Team implemented a reduction in the Session Timeout in the Production environment. The Session Timeout is now set at 30 minutes and will remain in place for at least the next couple of weeks. This means that if you are inactive in BCeSIS for 30mins you will have to log back because you will be timed out. However on the major plus side if BCeSIS freezes or you get kicked out of BCeSIS and you receive the "You have reached the maximum number of logins", you will only locked out for 30 mins.
There was a brief service interruption while this change was implemented, and some users may have been affected. We apologize for any inconvenience this may have caused.
[2009-09-01]
To BCeSIS Schools.
If your school is experiencing issues with BCeSIS freezing or slowness the please review the following troubleshooting document prepared by the Level 2 Team:
http://www.bcesisigroup.ca/documents/Troubleshooting_information_session_freezing_v1.pdf
[2009-08-31]
We experienced an outage of the iGroup website for about 45mins. It has been resolved now and the Helpdesk/Security Center/website should all be accessible again.
During this outage BCeSIS continued to function without any issues. Please note that BCeSIS can always be accessed directly (ie. without going to the iGroup website) by going to http://www.bcesis.isw-bc.ca/
[2009-08-31]
A reminder for all schools that we have now begun our "Summer of BCeSIS" One on One sessions. These are available for ALL schools, and you are encouraged to sign up for one. To do so go to http://bcesisigroup.ca/summerofbcesis.php
If you have already signed up for a session you also will go to http://bcesisigroup.ca/summerofbcesis.php and click the appropriate time slot link at the top of the page.
Please log into the session 5-15 minutes prior to the scheduled start time.
[2009-08-27]
I number of you have starting receiving this message when you login to BCeSIS:
"Youve exceeded the maximum number of logins to BCeSIS! If you require assistance, please contact your district Help Desk."
Firstly you can login multiple times a day. (ie. I login probably about 2 dozen times in a day). However if you don't logout properly (eg. BCeSIS crashed) then BCeSIS sometimes thinks that you haven't logged at and then it will not let you login again. This is because BCeSIS doesn't allow you to be logged in twice at the same time, to prevent system locking. At this point you have to wait until BCeSIS timesout your logged in session, which can be up to 90mins.
To prevent this issue, firstly always make sure that you logout of BCeSIS using the "door" on the main screen of BCeSIS. Don't just refresh your browser to get a new BCeSIS Session. Secondly when you run reports you often have the option to print it in the background, if you do that then BCeSIS will not crash if the report crashes. (You can retrieve the finished report from the queue manager). Thirdly make sure that if you are scheduling a student that nobody else is working with that student at the same time, because it will cause BCeSIS to freeze. Finally if BCeSIS looks like it is frozen (ie. nothing has happened for 2mins) just give it a few more minutes, BCeSIS will often come back alive and then you will not be locked out. (ie. don't just close BCeSIS because you think it has crashed, just wait a few minutes).
If you have any questions please feel free to contact the helpdesk.
[2009-08-25]
To all schools using BCeSIS in Sept.
The iGroup is again offering one hour one-on-one session with schools next week. This session will allow us a chance to check your setup, just before school starts , as well a chance for you to ask any questions and get help on any issues. To sign up please go to: http://www.bcesisigroup.ca/summerofbcesis.php
[2009-08-25]
The power has been restored and BCeSIS is back online. Please note that if you would like to get outage information on your cellphone you can sign-up to the EON system at www.bcesisigroup.ca
[2009-08-25]
The outage is continuing for BCeSIS, due to a power outage in Vancouver. I will provide an update when I have more information.
[2009-08-25]
To Users.
We are experiencing some type of issue connecting to BCeSIS. Level 2 has been notified of the issue and I will provide an update as soon as possible.
Thanks.
[2009-08-24]
To All Schools. We have been noticing a large number of duplicate students being created in the system. Just a reminder to all schools to use the following process when admitting a new student. 1. Go to Main Menu->Admit 2. Then enter ONLY the Legal Last Name, Gendar and Birthdate (DO NOT enter first or middle names). 3. Then Press F8. 4. At this you will have two options. a. If you got no records or the students that were displayed were NOT your student, then you can click \"Enroll New\". b. If your student is displayed then click on the student and click \"Select\". (please note that if it says that this student has not been withdrawn then you need to contact the previous school first to get them to withdraw the student before you can admit them.To get the previous school click on the \"Info\" button next to the student) 5. After you have entered all the student data and you click save, if you get a message saying that they may be a duplicate, then please click \"Cancel Admit\" and re-search for the student in the system. Thanks and if you have any questions about this please contact the helpdesk.
[2009-08-18]
The issue with connecting to BCeSIS has been resolved. You should be able to access BCeSIS now.
[2009-08-18]
There seems to be an issue connecting to BCeSIS this morning. L2 has been notified. I will update when I have more information.
[2009-08-13]
To All Production Schools: BCeSIS login should be working again.
[2009-08-13]
To All Production Schools: There seems to be an problem logging into BCeSIS at the moment, schools are reporting error message "ORA-12545: Connect failed because target host or object does not exist." It may also affect your ability to print reports. We are working with L2 to determine the problem and will post an update once we know more.
[2009-08-06]
To All Users: BCeSIS is back online after finishing the YET process.
[2009-08-04]
Changes for New School Year. 1. We have posted the new calendar of events page on the iGroup website with all the new training events, please note that some of the dates are tentative. 2. We are going to be doing the "Summer of BCeSIS" sessions again this year. Please go the first item of the calendar of events page (www.bcesisigroup.ca) to sign up for these sessions. 3. On the calendar of events we have posted an updated Start of School Checklist for schools to review before school starts. 4. We have enhanced the Helpdesk to allow files to be attached to tickets so that we don't have to email them. (ie. screenshots, error reports, etc).
[2009-07-30]
Just a reminder to all users that YET starts in 24 hours and BCeSIS will be offline from 31st July at 5pm until Aug 7th at 8:00am to complete the YET process. Also please note that both Security Center will be offline during this time.
[2009-07-02]
Vacations Hours: The helpdesk will be open throughout the whole summer for support . However Adam and Andrew will be taking some vacation. These are the dates that we away: Andrew will be away: 6th July - 14th July, and 22nd July - 24th July. Adam will be away: 9th July - 10th July, and 20th July - 23rd July. We hope that you have a great summer and look forward to working with all of you in the Fall
[2009-07-02]
Important Dates: * BCeSIS Production Outages: Production will be coming offline at 5:00 PM on July 31, 2009 through to August 6, 2009 for YET. * SDTest Outages: July 31, 2009 to August 3, 2009, and on August 9, 2009.
[2009-06-26]
To All school: If you are noticing that you are getting timed out of BCeSIS all the time, it has actually by design. Because of the outage problems a couple of weeks ago, which was caused by users blocking themselves. (ie. having two connections open) they reduced the timeout to 30mins as a temporary measure until everything was figured out. They will increase it again to 2 hours in a couple of weeks. It is to help make sure the system is stable.
[2009-06-23]
A new BCeSIS Newsletter from the Provincial Team has been posted to the iGroup website: http://www.bcesisigroup.ca/documents/Newsletters/BCeSIS%20newsletter%20June%202009.pdf
[2009-06-19]
To All Schools: Because all the schools in the province are all running report cards at the moment it may take a while for the report to be generated. If ease the process if you just run the report cards by grade it seems to work a lot better.
[2009-06-17]
The BCeSIS iGroup is proud to announce the launch of the NEW online teacher training. This is the teacher training that was demostrated during the User Conference and the Kelowna Workshop. All independent schools are able to use it for free for all of there teachers. For more information please go to www.trainingforbcesis.com
[2009-06-16]
DATABASE RESTART COMPLETED! - 06.16.2009 The restart of one of the database instance was completed successfully. Thank you for your patience and cooperation in this regard.
[2009-06-16]
he service degradation that it is currently being experienced within districts has reached a point where we have determined that a restart of one of the two database instances is required. The restart will begin at 12:35 p.m. PT and will take approximately a half hour to complete. The outage will assist with the cleanup of the session contention as described below. IMPACT TO USERS: This will affect about ½ of the sessions currently open in the database, including both forms and reports sessions. Some users may not experience any interruption of service; others may lose one of several sessions they may have open. We would recommend advising your users to log off prior to this restart, if possible, and waiting until after 1:05 pm PT to login again. Our analysis at this point is indicating that there is contention occurring between School Users accessing the Mark Entry (BC) screen (SCH136) at the same time that teachers are accessing TA Gradebook in Teacher Assistant, especially to post marks. One of the reasons that some users are experiencing a system slowdown is because multiple users are accessing the same student record(s) to perform changes simultaneously – e.g. simulating courses, entering attendance, entering marks, etc. The system attempts to prevent potentially conflicting changes from occurring at the same time, and this puts users into what is usually described as a freeze or wait state. The user response may be to terminate the session in a manner which the user may perceive has addressed the problem whilst, in fact, the application still has control of the records and has not closed off the associated processes that are running in the background. The action of the user logging in again and attempting to perform the same activity only exacerbates the problem by increasing exponentially the system contention. Our recommendation at this time is to advise your School Users to avoid accessing the Mark Entry screen until they have verbal confirmation from their Teachers that the teachers have completed entering and posting marks. Thank you for your cooperation in this matter.
[2009-06-15]
Attention all school: There seems to be an issues with admitting students into BCeSIS. L2 has been notified already. The error message looks something like this: Creating admission history record for Student, Name Pupil # 000000 Database Error #376 Form Error T AA$ENROL completed unsuccessfully SQL code 100501
[2009-06-09]
BCESIS is BACK ONLINE. Please be advised that BCeSIS seems to be back online and working. We will advise if there are any other issues.
[2009-06-09]
From L2: The service interruption being experienced by all users in the Production environment continues. We are concentrating resources to determine the cause and find a resolution for the situation. Updates will be provided here every half hour. We appreciate your continued patience.
[2009-06-09]
Some people may be experiencing issues logging on to BCeSIS this morning. It has been reported to L2 and they are looking into it.
[2009-06-08]
To All Schools: We are having another web-session. This will be a open session for all schools to login to Elluminate and ask questions and receive in BCeSIS support/help for YET. This will be a session for those who missed the first YET session, as well as a chance for school who have started YET to ask any questions. To Sign-up as always go to the iGroup site, under the calendar of events.
[2009-06-03]
Please be advised that there will be a very brief service interruption in the Conversion, Training and SDTest environments early tomorrow morning, June 04, 2009, starting at 7 a.m.PDT. The interruption is required to complete a parameter change within these environments and is not anticipated to take more than a few minutes for each.
[2009-05-26]
To All school: The TRAX information has been loaded into BCeSIS. To check if there are any errors please go to Main Menu->Reports->11 Diploma->BC Mark Upload Error Report.
[2009-05-25]
Shaw Network Users experiencing connectivity problems - 05.24.2009 Please be advised that Shaw network users are currently unable to connect to BCeSIS. The BCeSIS Team is working closely with the provincial network provider to determine the root cause of the problem and to restore service as quickly as possible. Users accessing BCeSIS via SpanBC, Telus, Rogers, and other non-Shaw connections should not be affected. We will provide updates as they become available. Thank you for your patience while we make every effort to resolve the problem.
[2009-05-21]
Please be advised that all helpdesk staff are at a conference today and tomorrow. We will try and monitor the helpdesk during the breaks. Thanks for your understanding.
[2009-05-19]
For those that are attending the conference, the list of sessions at the conference has been posted to the calendar of events page (www.bcesisigroup.ca)
[2009-05-08]
We are having a in-person workshop for you to receive assistance and ask any questions about using BCeSIS. This will be a open session for all schools to come and ask questions and receive in-person BCeSIS support/help. There will be no formal training, just a workshop of where you can bring your problems and we will bring solutions. It is on the 29th of May at Heritage Christian School in Kelowna. To sign-up go to the iGroup website under the calendar of events and sign-up there. (www.bcesisigroup.ca). There is no cost for the workshop.
[2009-04-28]
To All schools: We have also now posted a recording on the forum on how to use the GDE to combine files to generate ES-Audit data. To view it go to www.bcesisigroup.ca then to the forum then ES-Audit then ES-Audit recording.
[2009-04-24]
To All schools We have posted the ES-Audit recording for those you want to review it or missed the session this morning. It can be found on the iGroup forum. (www.bcesisigroup.ca) under ES-Audit.
[2009-04-14]
Please be advised that the BCeSIS database response time degradation has been resolved. You will now be able to resume operations as normal. Thank you for your patience in this matter. We apologize for any inconvenience that this may have caused.
[2009-04-14]
We are currently experiencing a database response time degradation in BCeSIS. Please refrain from disconnecting and reconnecting to BCeSIS as this will exacerbate the problem. Any users logged in currently should be okay.
[2009-04-07]
To All schools: Please note that the ISW (www.isw-bc.ca) is currently experiencing problems. BCeSIS is still functioning fine and can be accessed by going to the iGroup website (www.bcesisigroup.ca).
[2009-04-01]
To All schools: We are holding another one of our online sessions on the 24th of Apr at 10am (NOT the regular 10:30am). This session will be how to calculate the required data for the ES-Audit. To sign-up please go to the www.bcesisigroup.ca Calendar of Events page.
[2009-03-26]
To All Schools: For those of you who are getting requests to pre-transition students but have not completed the YET checklist, you can still do the pre-transition step without completing the checklist (the only required step is the grades and catchment step before you do pretransition).
[2009-03-24]
To All High Schools: We have finally added the 400 new Board Authorized Courses into BCeSIS. These courses are now available for your use in the 2009-2010 school year. If you notice any missing ones, please contact the helpdesk and we will add them in.
[2009-03-23]
To all Production schools: I have posted a link to a training proof of concept on the iGroup forum (www.bcesisigroup.ca) under the Teacher Assist area. I would like to get some feedback from schools on this idea to see whether we should develop it further.
[2009-03-15]
Just a reminder of the scheduled outage of BCeSIS until Tuesday at 7PM.
[2009-03-11]
We would like to introduction the the new BCeSIS iGroup & FNESC User Forum! Link: http://www.bcesisigroup.ca/bcesis_phpbb/phpBB3/ This forum is hosted by our team for iGroup & FNESC, however any other BCeSIS users (like your teachers) are welcome to participate in the board. This forum is open to ALL users of BCeSIS, invite your friends and colleagues from other schools and districts. Forums are most successful when there are many users! The purpose of this forum is to share thoughts on how better to use the BCeSIS application, provide suggestions to other users and discuss issues. This is NOT to replace the normal L1 support (HelpDesk), but a tool to enhance the experience of the users. We are operating this forum on an experimental basis. If by the end of June, 2009 we feel that this tool is not being used, we will close it down. If you like the thought of this forum, get busy, invite friends, and post often Thanks! And Happy Posting! The BCeSIS iGroup & FNESC Team.
[2009-03-09]
UPDATE: Please note that the scheduled outage of BCeSIS on the weekend will be until 7PM on Tuesday, NOT 7AM. The outage will be March 13 (5PM PST) to March 17 (7PM PST).
[2009-03-06]
iGroup Website Outage. We were experiencing some issues with our server which affected the Helpdesk and Security Center, this should be resolved now. It had NO impact on the BCeSIS Application.
[2009-03-04]
Please note that there will be a scheduled outage of BCeSIS March 13 (5PM PST) to March 17 (7AM PST).
[2009-02-19]
To All School: We are going to be having a Year End Transition (YET) and Pretransition online training session on March 10th. This will be a chance to learn up to setup your school for next year, as how to transition students to their new schools for next year. To sign-up as always go the Calendar of Events on the iGroup website (www.bcesisigroup.ca)
[2009-02-18]
To all Production schools: Just a reminder of the workshop we are having at St. Andrew's Regional High School, Victoria, BC This will be a open session for all schools to come and ask questions and receive in-person BCeSIS support/help. There will be no formal training, just a workshop of where you can bring your problems and we will bring solutions. To sign-up please go to www.bcesisigroup.ca and the calendar of events.
[2009-02-16]
To ALL SCHOOLS: Just a reminder that all Windows computers will need to have JRE v1.5 update 14 or higher, or v1.6 update 10 as of MARCH 1st in order to access BCESIS. If you have any questions about this please please report it on the helpdesk or email me. Thanks, Andrew.
[2009-02-13]
To All Production Schools: We are having a in-person workshop for you to receive assistance and ask any questions about BCeSIS. This will be a open session for all schools to come and ask questions and receive in-person BCeSIS support/help. There will be no formal training, just a workshop of where you can bring your problems and we will bring solutions. It is on the 26th of Feb at St. Andrew's Regional High in Victoria. To sign-up go to the iGroup website under the calendar of events and sign-up there. (www.bcesisigroup.ca)
[2009-01-27]
FYI: Andrew Smit is going to be on vacation 29th Jan - 12th Feb. Please note that the helpdesk and security center will still be OPEN and Adam will be providing support during that time.
[2009-01-20]
Reminder To All Schools. BCeSIS is going to receive a number of upgrades in the next number of months. The primary advantage is increased support for more browsers and operating systems, specifically support for Vista and Mac 10.4. BCeSIS will be moving away from the current Jiniatator to the much more widely supported Java Run Time Environment (JRE). There are two important dates for schools. 1. 21st Jan 2009 - BCeSIS will be able to be run using either the JRE or the Jiniatator. This means that Vista will be able to access BCeSIS! No action is required by schools, all computers that can access BCeSIS currently will be able to continue to access BCeSIS. 2. 1st March 2009 - BCeSIS will ONLY run using the JRE. Action is required by ALL schools to ensure that all machines that need to access BCeSIS have at least JRE 1.5_14 or later installed by this date. If it is not installed BCeSIS will NOT work. To check if you have the JRE 1.5_14 or later please do the following: In Windows: 1. Click on the Start Menu. 2. Click on Run 3. Type cmd 4. Click OK 5. A black pop-up should show up. 6. Type JAVA -version and press ENTER 7. It should tell you the version or build number. Make sure it is 1.5_14 or later. 8. If is not then download and install the following file. http://java.sun.com/update/1.5.0/jinstall-1_5_0_14-windows-i586.cab If you have any questions about this please contact the helpdesk.
[2009-01-12]
Just a reminder to all production schools: We are offering two online training sessions in the next couple weeks. 1. On 16th Jan we are going to be offering a 1701 refresher session. 2. On 23rd Jan we are going to be offering a TRAX training session. To sign up go to the iGroup website (www.bcesisigroup.ca) then go to the Calendar of events.
[2008-12-08]
Note to all production schools: BCeSIS is experience some connection issues, and slowness. It has been reported to L2.
[2008-12-02]
Slow response times observed - 12.02.2008 11:45 a.m. PST: We are observing slow response times in the Production environment. We are currently investigating this event and will update this alert as soon as more information becomes available. We apologize for any inconvenience and thank you for your patience. Update #1: You might also be getting the following error message: "maximum number of sessions exceeded". It is related. Update #2: SYSTEM NOW AVAILABLE! - 12:49 p.m. PST: User sessions will have terminated. If you haven't already logged in again, please proceed to do so now.
[2008-12-01]
Attention schools with Grade 7's: Regarding Grade 7 report card attendance labels and students’ absences being counted twice, a fix is scheduled to be included in the December 18th BCeSIS update.
[2008-12-01]
Attention all High Schools with Board Authorized Courses: A Ministry communication went out to district data collection contacts regarding BAA permanent course codes that will be implemented for the 2009/2010 school year. Q: Why are we doing this? Ministry: Each year we create hundreds and hundreds of BAA courses usually oriented to a particular district. Ministry wanted to get away from creating individual courses and provide a permanent provincial BAA code for districts to customize at their end. This will be available in Jan for schools to use as they prepare for scheduling. Q: We need to communicate this when we start our scheduling! Because the old codes will still be in existence, that means schools could still build schedules on these courses in the spring and have them closed in the summer. This could be a big problem if schools aren’t advised not to use the old codes. Q: What about fine arts etc. – what diploma category does it fit into? BCeSIS Team: Don’t believe this is going to be an issue but when we do our testing, we’ll keep this in mind – i.e. we’ll check to see that the diploma category will still be correct. Q: Will these new codes be distinguishable from the old ones? BCeSIS Team: They will be a completely different code but will start with a Y. Q: Will they have an A-H at the end of them? Ministry: We have the list and they will be using A, B, and C only.
[2008-11-21]
We are going to be offering another online Elluminate training session on Dec 15th. To sign up go to the iGroup website (www.bcesisigroup.ca) then go to the Calendar of events. This training session is going to be how to use the ad-hoc reports, the General Data Extract, and how to use Excel to do some cool stuff with these reports.
[2008-11-17]
For those schools interested in running their Honor through BCeSIS, without using the GPA module, I have posted a guide on doing it in excel onto the main page of the iGroup website (as well to the Calendar of Events under Jan 2008). Link: http://www.bcesisigroup.ca/documents/Instructions%20for%20Generating%20Honor%20Roll%20in%20Excel.pdf
[2008-11-07]
System slowness and Freezing Note from Level 2: Findings from the investigation into the locking on BCeSIS Most Districts are now in the middle of entering marks in preparation for running report cards. While this does cause a heavy load on the updating of the Marks table, under normal circumstances, the system can handle the load and this would cause no degradation of service or response times. However, our investigations have uncovered one set of circumstances that can start a cascade of problems ultimately locking out almost all users from being able to update marks. If one person in a District has the Mark Entry screen open for a particular course and section, and another person (or the same person with a second session) also has the Mark Entry screen open for the same course section, and both make a number of changes to marks on the screen – particularly deletes – and press Save, the first person (or session) to have pressed Save will lock out the second one. (Note: teachers posting marks for course section when someone else is updating the same Course Section on the Mark Entry will cause the same locking issue. Teachers can still update assignment marks in Gradebook without causing an issue, as long as they are not Posting) The only way out of the situation is for the BCeSIS support Team to cancel one of the sessions. We will be watching closely and will be cancelling these sessions as quickly as possible. If the session is not cancelled quickly, or if there are several locked sessions happening, the system could broaden the lock and begin preventing other, unrelated users even from other Districts from updating Marks. And when this happens, the load on the system rises exponentially and begins to cause general slowdowns. We are asking you to quickly get the word out to your user community that they should not have multiple sessions or users updating marks for the same Course Section at the same time. We can think of a couple of reasons why we are seeing the locking more this year than last year. Districts could be moving students from one Course Section to another because of the new DPA courses or because of correcting school schedules. These moves are necessitating deleting the marks from the “old” Course Section and re-entering them into the “new” Course Section. And Deletes take more system time than adds or changes. We are continuing to look at how to optimize the processing in the Mark Entry screen.
[2008-11-06]
From the Provincial team: We are seeing a significant increase in the number of blocked sessions occurring within the application today. This is often the result of users killing one session, starting a second one right away, and attempting to perform the same operation. Please broadcast to your users that this is causing slower response times for everyone and request that they wait a half hour before logging back in after killing a session.
[2008-10-30]
Report Error: A number of schools are getting a error message when they run any report. L2 has been notified and they know it is a problem. However it only seems to be affecting one of the 8 servers. As such you can try re-loading BCeSIS and get another server and it might work, until this is fixed.
[2008-10-28]
To All Production Schools: BCeSIS is currently experiencing a outage and is not available at the moment. The provincial team is working on it and I will provide an update as soon as I know more. Update 1: It seems that BCeSIS is back up, although the team is reporting that it may go up and down a few times still this morning as they are working on it. You may also continue to experience slowness this morning. Update 2: All BCeSIS servers are back up and running normally.
[2008-10-27]
To All Production schools: We seem to be experiencing a slow down in BCeSIS this afternoon. I have already reported it to L2 and am waiting for a response.
[2008-10-24]
Report Card Online Training. We are going to be doing two online sessions on the 3rd of Nov for report cards. To sign-up as always go to the calendar of events on the iGroup website (www.bcesisigroup.ca)
[2008-10-22]
Guide for setting up Report Cards can be found on the main page of the iGroup website (www.bcesisigroup.ca) or under the calendar of events for Jan 2009
[2008-10-22]
To All Schools doing report cards in BCeSIS: There are a number of resources available on the ISW (www.isw-bc.ca) for the reports cards. As well I'm putting the final touches on a guide specifically for K-12 schools which should be out later this afternoon.
[2008-10-22]
To All schools that submitted photo's for upload: It seems that something went wrong with the photo's and schools are receiving the following error message: "FRM-47100:Cannot read image file/opt/app/esis/pictures/sispr/students/???.jpg" If you are receiving this error message please report this on the helpdesk so we can try fix it. There is NO need to re-upload the photo's.
[2008-10-16]
For important information related to uploading TRAX to the Ministry please check out the Calendar of Events page of the iGroup website (under Oct 20th)
[2008-10-15]
Photo Upload update. Due to a problem with my internet connection, photo's will not be uploaded today into BCeSIS. My plan is to get them uploaded by Friday. Sorry for the delay.
[2008-10-08]
A couple of reminders: (detailed information on the iGroup calendar of events at www.bcesisigroup.ca) 1. We are going to be holding two training events for TRAX on 14th Oct 2008. 2. If you have your photo's back from the photographer you can upload them using the information on the calendar of events.
[2008-10-01]
Correction for training day: As much as I love BCeSIS, I'm not willing to miss turkey for it. As such the online TRAX sessions have been rescheduled for Tuesday Oct 14th and NOT Oct 13th.
[2008-10-01]
To Schools with Photos: I have posted a link on the calendar of events pages of the iGroup website (www.bcesisigroup.ca) under Oct on how one should go about uploading photo's to BCeSIS. Please note that once you have uploaded the photo's we will only be loading them into BCeSIS on either the 15th and 30th of Oct, and then the 30th of every month afterwards.
[2008-10-01]
To schools doing TRAX: I have posted a link on the calendar of events page of the BCeSIS iGroup site (www.bcesisigroup.ca) under Oct 20th with information related to TRAX.
[2008-09-30]
To All schools doing 1701: If you get an error message in your 1701 echo report from the Ministry saying "Public school information reported by an independent school." for your SPED students, do NOT panic. You will still get funding, it is just an informational notice, because the Independent schools have a different process for getting SPED funding.
[2008-09-25]
Attention All Production School: For those that were not able to sign up for the 1701 session on the 26th Sept, we have added a new session on the 29th of Sept at 8:30am - 10:30am. We will be walking through how to do 1701 through BCeSIS, however we will not be doing the open workshop for general after the 1701 training.
[2008-09-23]
To All Security Center User: The Security Center is back online after some problems which were causing corrupted data when you made requests. (ie. it would scramble the username so you could not read it). It is all working and you are welcome to reset/add/delete usernames. Please note that the SC is still experiencing slowness which I cannot figure out yet, so be patient with it.
[2008-09-22]
To all Security Center Users: Please note that we are experiencing some type of very slow access to the Security Center at the moment and problems with creating new usernames. Not sure of the problem exactly, but we are working on it and should have an update soon. The rest of the iGroup website is fine, allow with the helpdesk.
[2008-09-22]
To All Users: Well after a long weekend I have managed to move the BCeSIS iGroup website to a new server. As such all the email issues should be fixed. You should start receiving helpdesk ticket updates again, as well the Security Center forgot password should work again.
[2008-09-19]
iGroup Website News: Please note that the iGroup website is going to be down from Friday night until Saturday afternoon in order to fix the email issues we are having.
[2008-09-11]
To All production schools: I have received a number of requests to change the Last Name that appears on reports, from the legal last name to the preferred last name. (ie. at the moment the legal last name shows on the class list report, I'm planning on changing it to the preferred last name). If anybody has a problem with me changing it to the preferred last name please email me by Monday Sept 15th. (andrewsmit@bcesisigroup.ca)
[2008-09-09]
Attention all production schools: We are having a online workshop on the 26th of Sept. This will be a open session for all schools to login to Elluminate and ask questions and receive BCeSIS support/help. There will be training on doing 1701 through BCeSIS, as well as a workshop where you can bring your any other questions and we will bring solutions. To sign-up go to the Calendar of Events on the iGroup website (www.bcesisigroup.ca)
[2008-09-09]
To All schools doing 1701 in BCeSIS: A number of schools have noticed that their grade 7's who are scheduled into homerooms are showing up as part-time. I have confirmed with the provincial team that this will have NO impact on 1701 and not to worry about it. It is functionality used by other eSIS clients in the States.
[2008-09-04]
A reminder to all schools that when you are doing a search for student to admit to ONLY use the last name, gender, and birthdate. DO NOT use first name, middle, PEN, or any other fields as you may not find the student then.
[2008-09-04]
A reminder to all schools that resets of passwords for BCeSIS must be done through the Security Center. Please note that resets only take about 5mins however adding new usernames may take up to a day.
[2008-09-02]
Attention all production schools: We have noticed that a number of students don't have the right diploma type which is resulting in problems with scheduling and is going to cause issues with 1701 and TRAX later on. Please review that your students diploma is correct by running an ad-hoc report with the diploma field chosen. (most of your kids should be on the 2004 Grad diploma but a few might be on SCCP or 1996 Grad). If there are any that have the incorrect diploma then please do the following: School>Mass Update Single Value> On right side of screen: 1. Category > Click on Down Arrow to Demographics 2. Field to Update > Diploma 3. Update Value > Choose the correct diploma type Then click on extract and the demographic extract screen will pop up. Clear extract criteria. Run extract. Go back, exit door/window. Screen populates will all students. If there is a student who should NOT be assigned this diploma, deselect the check beside their name. Click on UPDATE. Save. Students have now been assigned to diploma you have chosen. Hint: If you don't know how to run an ad-hoc report look at this document http://www.bcesisigroup.ca/documents/Exporting%20Info%20for%20School%20Photographers.pdf
[2008-08-22]
In order to increase the capacity of the BCeSIS production environment, two new application servers have been added over the summer to the BCeSIS infrastructure. Consequently, any school or school district that has specific firewall rules in place to allow or prioritize access to BCeSIS may need to update their rules to include these new servers. The recommended approach is to allow/prioritize the following IP address ranges. Those who have already implemented this approach will not require any further changes. 192.105.106.1 to 192.105.106.63 and 142.30.30.129 to 142.30.30.191 Those implementations who have implemented rules for specific IP addresses will need to add the following two IP addresses to their firewall rules: 142.30.30.162 142.30.30.168
[2008-08-22]
Attention all schools requesting new usernames: Due to the large volume of new username requests we are receiving we are doing all the Admin, Principal and Secretary usernames first, and then doing the teacher accounts (as such teacher account may only be available monday or tuesday next week). Please note that password resets are automatic and as such shouldn't take more than 5mins to complete.
[2008-08-20]
Attention All Schools: Please note that currently you can only register students on the first day of school. (ie. you cannot pre-register your students). So for schools using the startup checklist you will do this step on the first day of school. You CAN still admit students that are going to be coming to your school.
[2008-08-14]
Attention all Production Schools using Teacher Assist: We have discovered a potential problem with teacher usernames that have courses. (ie. only High school teachers). Basically the problem is that when the teacher logs in, and unchecks the "Today's classes" checkbox, none of their Sept courses show up. We have a solution to the problem but the iGroup has to fix the usernames one by one and we are unsure if it affects all the teachers. As such we would suggest that schools test all the teacher accounts (ie login and see) before school starts and report any problems on the helpdesk, so that we can fix it before school starts.
[2008-08-05]
The Year End Transition process was successfully completed and BCeSIS is back up and running as of 8am this morning. I have a document which is a start of school checklist (under the calendar of events section of the iGroup website), please make sure to go through this document BEFORE school starts. If you have any questions or problems please report them on the helpdesk. Also note that this year we are going to be doing lots of open workshops (some in person, some online) so please check the NEW calendar of events page for information on dates. Sign-up will be made available soon. There are still places available for a one hour one-on-one online session with myself at the end of August to ask any questions or to have us check your setup. To sign-up check the calendar of events page. Finally please note that the BCeSIS Testing Environment which is a great place to teach teachers and test any changes to your setup will be refreshed again on Aug 9th 2008. If you have any questions please feel free to contact us. I'm looking forward to a good start of the new year.
[2008-07-18]
Notice to all schools: Just a reminder that YET will be starting on July 25th and BCeSIS will be unavailable until 5th Aug in order to complete YET. Furthermore Andrew is going to take the opportunity of the YET outage of BCeSIS to go on vacation for a week starting the 23rd of July until Aug 5th. Hope you all are enjoying your summer break and I will talk to you all again in August as we gear up for Sept.
[2008-07-16]
Based on the results of district feedback and suggestions, a set of ISW enhancements will be placed into production this evening. Instructions on using the new ISW and HEAT ticket search can be found here ISWSearch_HelpNotes
The ISW and HEAT Self Serve environments will be offline and unavailable on July 16, 2008 from 05:00 pm until 7:00 pm for the scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-07-16]
The BCeSIS Conversion environment will be offline and unavailable on July 16, 2008 from 05:00 am until 11:00 am for scheduled maintenance. We will endeavor to bring the environments back online as quickly as possible.
We apologize for any inconvenience and thank you for your patience.
[2008-07-14]
Please be advised that there has been a massive power outage in Vancouver, resulting in several blocks around the downtown area being without power. The UPS’s did remain up for some time, but they are down now too! It is being estimated that the power will be out for most (if not all) of the day. We are unable to post an alert on the ISW (as it is down).
[2008-07-08]
The BCeSIS Production, Training and SD Test environments will be offline and unavailable on July 20, 2008 from 07:00 am until 12:00 pm for scheduled maintenance. We will endeavor to bring the environments back online as quickly as possible.
We apologize for any inconvenience and thank you for your patience.
[2008-07-08]
The BCeSIS production, Training? and SD Test environments will be offline and unavailable on July 20, 2008 from 07:00 am until 12:00 pm for scheduled maintenance. We will endeavor to bring the environments back online as quickly as possible.
We apologize for any inconvenience and thank you for your patience.
[2008-06-27]
For schools that use the school comment bank please note that the bug that prevented schools from add comments to the comment bank has now been resolved. Thanks.
[2008-06-25]
.style1 {
COLOR: #ffffff
}As we approach YET for BCeSIS, one or more environments will be unavailable at various times throughout the month of July and August. In order for districts to be prepared for these scheduled outages, we are providing districts with the following information regarding each environment.
[2008-06-20]
We have an increasing number of incidents being reported this week where schools using curriculum have attempted to change reporting periods and have done so incorrectly, causing critical data errors. These data errors cause report cards and possibly other critical functionality to fail. PLEASE contact the BCeSIS Service Desk PRIOR TO attempting any such changes so that we can assist you with following the correct process.
[2008-06-20]
Update on iGroup Website: I just wanted to give an update on the outage that some schools experienced with the iGroup website (www.bcesisigroup.ca). Schools reported receiving a page with a "Account Suspended" notice and re-directed to greendragon.networkphatom.net. Our site was NOT hacked and it was NOT a virus, what really happened was that my hosting company didn't think that I had paid an invoice for the hosting and as such they suspended the site until payment. All the issues should have been resolved and the iGroup website should be working. There are still random reports of schools not being able to access the site. If you are not able to access the site please contact me at andrewsmit@bcesisigroup.ca and I'll try and see what the issue might be. Thanks for your patience in this. Also please note that the actual BCeSIS application was still functioning during the outage of the iGroup website and can always be access directly by going to: www.bcesis.isw-bc.ca
[2008-06-19]
BCeSIS Production will remain available by way of a temporary static page in place of the ISW.
The ISW will be offline and unavailable on June 22, 2008 from 04:00 am until 12:00 pm PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-06-19]
The BCeSIS iGroup website is now back up. Sorry about any confusion or problems.
[2008-06-17]
The new updated hardware, network, software, browser, and operating suggested configurations for BCeSIS have been posted to the iGroup website. (under the documentation section #17).
[2008-06-17]
BCeSIS will be offline and unavailable on June 22, 2008 from 04:00 am until 07:00 am PDT for scheduled maintenance.
The ISW will be offline and unavailable on June 22, 2008 from 04:00 am until 12:00 pm PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-06-17]
BCeSIS will be offline and unavailable on June 22, 2008 from 04:00 am until 07:00 PDT for scheduled maintenance.
The ISW will be offline and unavailable on June 22, 2008 from 04:00 am until 12:00 PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-06-12]
Update 10:15 AM BCeSIS Production is now back online. Thank you for your patience, and please accept our apologies for any inconvenience.
[2008-06-12]
Please be advised that we are currently experiencing connectivity issues with BCeSIS production. SD Test and Training environments are still available. We apologize for any inconvenience and we thank you for your patience.
[2008-06-10]
For those schools that are wondering how to get enrollment reports about your students for next year please make sure to check out the FAQ section of the yet page. www.bcesisigroup.ca/yet.htm
[2008-06-05]
Attention schools using BCeSIS in Sept: The iGroup is going to be offering (in August) 1 hour online one-on-one support session for any school that is going to be using BCeSIS in Sept. It will be a chance to ask any question that you may have just before the school year starts. To sign up for a session please check out: http://www.bcesisigroup.ca/summerofbcesis.php
[2008-06-04]
To All Schools doing YET tasks: The YET checklist has been updated to include more information about the task called "Ensure diploma met dates have been entered for graduating students." The new Checklist can be downloaded at: http://www.bcesisigroup.ca/yet.htm
[2008-06-03]
To All iGroup User: Sorry about the outage of the helpdesk and the security center. All systems should be back up and running. Also if you sent any emails to me today, you may wish to resend them because I'm not sure if they got to me.
[2008-06-02]
Attention all Schools that have staff working from home: The BCeSIS iGroup is please to announce a new tool for schools that have teachers working from home. It is designed for teachers or staff who are having troubles running BCeSIS at home, due to software conflicts from existing programs running on their computer. We have created a virtual machine specifically for BCeSIS. For more information please see: http://www.bcesisigroup.ca/virtualmachine.htm
[2008-06-02]
UPDATE
SDTest maintnance has been completed and the environment is now available. We apologize for any inconvenience this may have caused.
----------------------------------------------------------------------------------------------
SDTEST is currently unavailable. SDTest refresh from the weekend has not yet been completed. We will update this alert as soon as more information becomes available.
We apologize for any inconvenience and thank you for your patience.
[2008-06-02]
UPDATE
SDTest maintnance has been completed and the environment is now available.
We apologize for any inconvenience this may have caused.
[2008-05-29]
UPDATE
BCeSIS Production is now available. BCeSIS Production availability issue is now resolved.
We apologize for any inconvenience and thank you for your patience.
[2008-05-29]
BCeSIS Production is Currently not Available TO: All BCeSIS Users FROM: BCeSIS Service Provider DESCRIPTION: BCeSIS production is experiencing technical difficulties at this time. We are working to resolve these issues.
[2008-05-29]
BCeSIS Production Environment is currently unavailable. We are investigating the problem and will update this alert as soon as more information becomes available.
We apologize for any inconvenience and thank you for your patience.
[2008-05-27]
Attention all schools with SHAW email/internet. It has been noted by a number of schools that use SHAW for their email, that they are having all emails from @bcesisigroup.ca blocked. (ie. cannot receive email from the iGroup). Could all schools make sure to check their spam filters and add the bcesisigroup.ca domain to the whitelist. Also if you are not receiving emails from the bcesisigroup.ca domain to also contact your internet service provider and ask them to add bcesisigroup.ca to their whitelist.
[2008-05-22]
Year End Transition is schedule to start on the 25th of July at 5pm. Please note that YET is schedule to take 1-2 weeks and during this time BCeSIS will NOT be available. For more information on the steps that need to be taken before YET please go to the following link: http://www.bcesisigroup.ca/yet.htm
[2008-05-22]
All Historical Marks as of 19 May have been loaded into BCeSIS. (ie. all the TRAX information that the Ministry has on file).
[2008-05-15]
Attention all K-12 schools. The BC Attendance report has been updated now to allow schools to print the report for both daily and period attendance methods WITHOUT changing the Attendance Type in the School->School Information->School Details
[2008-05-14]
The BCeSIS Production environment will be offline and unavailable on May 25, 2008 from 5:00 am until 12:00 pm PDT for scheduled maintenance. In addition BCeSIS Training, School District Test, and the ISW environments will be unavailable on May 25, 2008 from 06:00 am until 07:00 am PDT for scheduled maintenance.
We apologize for any inconvenience and thank you
[2008-05-13]
The BCeSIS Production environment will be offline and unavailable on May 25, 2008 from 5:00 am until 12:00 pm PDT for scheduled maintenance. In addition BCeSIS Training, School District Test, and the ISW environments will be unavailable on May 25, 2008 from 06:00 am until 07:00 am PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
The BCeSIS School District Test environment will be offline and unavailable on May 21, 2008 from 5:00 pm until 11:00 PM PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-05-13]
The BCeSIS Production environment will be offline and unavailable on May 25, 2008 from 5:00 am until 12:00 pm PDT for scheduled maintenance. In addition BCeSIS Training, School District Test, and the ISW environments will be unavailable on May 25, 2008 from 06:00 am until 07:00 am PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
The BCeSIS School District Test environment will be offline and unavailable on May 21, 2008 from 5:00 pm until 11:00 PM PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-05-08]
The BCeSIS Conversion environment will be offline and unavailable on May 11, 2008 from 6:00 am until 12:00 noon PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
The BCeSIS Training environment will be offline and unavailable on May 11, 2008 from 6:00 am until 12:00 noon PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-05-05]
UPDATE 2:35PM
The Service to Heat Self Service has now been restored.
-------------------------------------------------------------------------------------------------------------------
Heat Self Service is currently unavailable. We are investigating the problem and will update this alert as soon as more information becomes available.
We apologize for any inconvenience and thank you for your patience.
[2008-05-02]
The BCeSIS production environment will be unavailable on Sunday, May 4th from 6am to 7am in order to perform system maintenance. We apologize for any inconvenience and thank you for your patience.
[2008-05-02]
Update - 12:53 PM, May 2, 2008
[2008-05-02]
BCesis is currently experiencing some performance issues. We are investigating this and will update this alert as soon as more information becomes available.
We apologize for any inconvenience and thank you for your patience.
[2008-04-30]
Update - April 29, 2008 - 4:43 PM:
[2008-04-29]
We are currently investigating problems with the reports service on PRD1. If you experience similar problems, please re-connect to the application. We apologize for the inconvenience and thank you for your patience.
[2008-04-29]
We are currently investigating problems?with the reports?service on PRD1. If you experience similar problems, please re-connect to the application. We apologize for the inconvenience and thank you for your patience.
[2008-04-29]
Heat Self Service is currently unavailable. We are investigating the problem and will update this alert as soon as more information becomes available.
[2008-04-29]
Please note that information related to YET has been posted to the www.bcesisigroup.ca site under the Calendar of Events. Please make sure to review this information to ensure that your school will be ready for YET.
[2008-04-28]
Update 2008.04.28 09:30 PST. SD Test is available again.
-----------------------
SDTest is currently unavailable. This environment should be available again by 09:30 PST.
We apologize for any inconvenience and thank you for your patience.
[2008-04-28]
SDTest is currently unavailable. This environment should be available again by 09:30 PST.
We apologize for any inconvenience and thank you for your patience.
[2008-04-16]
The BCeSIS production, training environments and the ISW will be offline and unavailable on Apr 20, 2008 from 6:00 am until 13:00 PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-04-08]
Please be advised that a fix for "Find Student" has been received from AAL and will be implemented on Monday April 7th. Please be reminded that this functionality works only for Regular Schools and Admin Schools. Problem ticket number 0004513 is opened with AAL as Find Student does not currently work with Track schools.
Thank you for your patience in this matter.
[2008-04-07]
Please be advised that a fix for "Find Student" has been received from AAL and will be implemented on Monday April 7th. Please be reminded that this functionality works only for Regular Schools and Admin Schools. Problem ticket number 0004513 is opened with AAL as Find Student does not currently work with TRAX schools.
Thank you for your patience in this matter.
[2008-04-02]
Please be advised that an issue has been reported for the "Find Student" functionality. Problem ticket number 32827 has been opened and the issue has been sent to aal for further investigation. Thank you for your patience in this matter.
[2008-04-01]
The March 30th Release has been successfully implemented in all the BCeSIS environments (Production, Conversion and School District Test). For more detail on the Release please go to the March 30th Release Business
[2008-03-31]
Schedules and descriptions of the sessions for the User Conference has been posted to the iGroup website under the calendar of events (www.bcesisigroup.ca)
[2008-03-30]
The March 30th Release has been successfully implemented in all the BCeSIS environments (Production, Conversion and School District Test), with one exception.? The new version of the Enrolment Report was not implemented because of issues found in testing; we will be rescheduling the implementation after the issue is corrected.?For more detail on the Release please go to the March 30th Release Business Event ({Release 2008-Mar-30}).
[2008-03-28]
Please be advised that the Student Incident functionality is behaving differently in BCeSIS 10.1, as the date and time is no longer automatically populating when creating Student Incidents. Users are able to proceed with creating a Student Incident, and must enter the date and time in a specific format. The acceptable date format is dd-mon-yy (26-Mar-08).
The acceptable time format is hh.mm.ss AM/PM (02.10.00 PM) and does not accept the 24hr clock format Investigation of this matter is still in progress and findings will be communicated.
Thank you for your patience in this matter
[2008-03-27]
Please be advised that the Student Incident functionality is behaving differently in BCeSIS 10.1, as the date and time is no longer automatically populating when creating Student Incidents. Users are able to proceed with creating a Student Incident, and must enter the date and time in a specific format. The acceptable date format is dd-mon-yy (26-Mar-08).
The BCeSIS production, training environments and the ISW will be offline and unavailable on Mar 30, 2008 from 6:00 am until 16:00 PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-03-27]
Please be advised that the Student Incident functionality is behaving differently in BCeSIS 10.1, as the date and time is no longer automatically populating when creating Student Incidents.Users are able to proceed with creating a Student Incident, and must enter the date and time in a specific format.
[2008-03-20]
The BCeSIS production, training environments and the ISW will be offline and unavailable on Mar 30, 2008 from 6:00 am until 12:00 PDT for scheduled maintenance.
We apologize for any inconvenience and thank you for your patience.
[2008-03-18]
Update: Monday March 17th 3:00 pm PST
The Production environment has been successfully upgraded to BCeSIS 10.1 and is now available. Summary information about the upgrade has been posted on the ISW: ISW-BC Home > Business Events > BCeSIS - March 2008 > BCeSIS 10.1 Highlights
[2008-03-17]
Update: Monday March 17th 3:00 pm PST
The Production environment has been successfully upgraded to BCeSIS 10.1 and is now available. Summary information about the upgrade has been posted on the ISW: ISW-BC Home > Business Events > BCeSIS - March 2008 > BCeSIS 10.1 Highlights Original Posting:
The BCeSIS Production Environment will be unavailable from Saturday March 15th 4:00 am PST until Wednesday March 19th 7:00 am PST due to the March 2008 release implementation.
We apologize for any inconvenience and thank you for your patience.
[2008-03-14]
Please be advised that the Schedule training environment has been successfully upgraded to 10.1 and is now available along with the other training environments. Thank you for your patience.
[2008-03-13]
The marks upload has been completed.
For those schools that used BCeSIS for their TRAX extract, their students provincial exams and blended marks were loaded into BCeSIS on March 07, 2008
[2008-03-13]
The BCeSIS Production Environment will be unavailable from Saturday March 15th 4:00 am PST until Wednesday March 19th 7:00 am PST due to the March 2008 release implementation.
We apologize for any inconvenience and thank you for your patience.
[2008-03-11]
Training News: Training and Workshop Session
1. The first training session is for schools who HAVE NOT received training before. It is May 13th-15th in Kelowna, BC. It is open and free to all schools who have paid their iGroup fee. A maximum of two people per school is allowed.
2. The second session is for schools who HAVE received BCeSIS training and are either in Production or still working on Setup. It is a one day workshop where you can come and work one on one with the iGroup and ask any questions and get help. It will be open workshop style. It is May 16th in Kelowna, BC. You bring your problems and we will bring solutions. It is open and free to any school who has paid their iGroup fee. A maximum of two people per school is allowed again.
To sign up for any of these events please go to the iGroup website (www.bcesisigroup.ca) and go under the "Calendar of Events" under the May section you will see the two sessions and buttons to sign up with.
[2008-03-05]
Please be advised that there will be a full BCeSIS outage for a major upgrade to BCeSIS from March 15th - March 18th.
[2008-03-04]
Conference Registration is now open:
You can now register either online, by mail or fax. For more information please see:
https://www.isw-bc.ca/csi/nodefreeform.do?method=display&page=CONFREGISTRATION
[2008-02-27]
Update for the upcoming User Conference:
The Conference Planning Team has prepared a quick survey, which takes less than a minute to complete. Responses regarding what you would like to see at the conference would be greatly appreciated. A link to the survey is available on the ISW (www.isw-bc.ca) Homepage.
Registration should be open soon and, this year, you can register online. The fees for early registration, until April 11th, are $140 for 2 days, and $70 for 1 day. After April 11th those fees increase to $180 and $90. There are rooms blocked at the Best Western Hotel in Richmond until April 7th, a limited number of rooms are available so it is advised to book early if you require accommodation.
[2008-02-11]
In regards to Error: REP-50174: Authentication failed
Please be advised that the BCeSIS Team is actively investigating and troubleshooting an intermittent issue occurring for users running reports in BCeSIS. The behaviour of the error is erratic and does not appear to be isolated to a specific Adobe (Acrobat Reader) version, a specific operating system, or a specific component or resource in the BCeSIS server environment.
We have been able to reproduce the error message as well as the erratic behaviour. Thank you for your assistance in reporting this problem to us and collecting valuable information from the end users. We will continue to update the system alert "BCeSIS Printing Authentication Error" on the ISW Home page. www.isw-bc.ca
[2008-02-04]
Reminder to all schools:
There is an open workshop for all schools to come work one-on-one with knowledgable BCeSIS Helpdesk support people on Febuary 22nd in Victoria. It is FREE to all independent schools.
Also there is a training session for all schools that have not received training on BCeSIS in Victoria (19th-21st Feb).
To sign up for any of these sessions please go to the Calendar of Events at www.bcesisigroup.ca
[2008-02-04]
Reminder to all schools:
There is an open workshop for all schools to come work one-on-one with knowledgable BCeSIS Helpdesk support people on Febuary 22nd in Victoria. It is FREE to all independent schools.
Also there is a training session for all schools that have not received training on BCeSIS in Victoria (19th-21st Feb).
To sign up for any of these sessions please go to the Calendar of Events at www.bcesisigroup.ca
[2008-01-18]
The third annual BCeSIS Users' Conference will be held on May 8-9, 2008. Building upon the success of previous conferences, this event will provide a forum where BCeSIS users can learn about new developments, share their experiences, and exchange information. This is an excellent opportunity for current and future BCeSIS users to learn from their peers. Presentations and panel sessions will be organized around the needs of various groups of users, such as teachers, counsellors, technologists and school administrators.
This year the BCeSIS Users’ Conference will be held at:
Best Western Richmond Hotel & Convention Centre
7551 Westminster Highway
Richmond, BC V6X 1A3
A block of rooms has been set aside at the hotel for conference participants until April 7, 2008. Reservations can be made at 1-800-663-0229 or 604-273-7878 or by e-mail at reservations@richmond-hotel.ca. To receive conference rates please indicate that you are attending the BCeSIS Users' Conference.
More information about the conference program, local arrangements and conference fees will be distributed as it becomes available.
[2007-12-04]
Training News: Training and Workshop Session
1. The first training session is for schools who HAVE NOT received training before. It is Feb 19th - 21st in Victoria, BC. It is open and free to all schools who have paid their iGroup fee. A maximum of two people per school is allowed.
2. The second session is for schools who HAVE received BCeSIS training and are either in Production or still working on Setup. It is a one day workshop where you can come and work one on one with the iGroup and ask any questions and get help. It will be open workshop style. It is Feb 22nd in Victoria, BC. You bring your problems and we will bring solutions. It is open and free to any school who has paid their iGroup fee. A maximum of two people per school is allowed again.
To sign up for any of these events please go to the iGroup website (www.bcesisigroup.ca) and go under the "Calendar of Events" under the February section you will see the two sessions and buttons to sign up with.
[2007-11-20]
Christmas Helpdesk and iGroup Hours:
1. Andrew Smit is going to be on a much needed vacation from 5th Dec 2007 to 10th Jan 2008. Helpdesk will still be OPEN, Marina will be handling the helpdesk requests during this time. Security Center password resets will also be operational.
2. All iGroup operations (helpdesk and security center) will be closed from 22nd Dec 2007 to 6th Jan 2008. The BCeSIS Application will still operational during this time.
[2007-10-22]
Training News: NEW SESSION AND CANCELLATION
1. Please note that the training session from Nov 6th - 8th has been CANCELLED due to lack of demand. Please email if you have questions or for other options. (andrewsmit@bcesisigroup.ca)
2. Due to the huge demand we have ADDED another workshop for schools who HAVE received BCeSIS training and are either in Production or still working on Setup. It is Nov 8th in Langley, BC. It is a one day workshop where you can come and work one on one with the iGroup and ask any questions and get help. It will be open workshop style. You bring your problems and we will bring solutions. It is open and free to any school who has paid their iGroup fee. A maximum of two people per school is allowed again.
To sign up for any of these events please go to the iGroup website (www.bcesisigroup.ca) and go under the "Calendar of Events" under the November section you will see the two sessions and buttons to sign up with.
[2007-10-11]
Secondary and Middle Years Report Cards:
We have had a number of schools that have got the following error message "Company File Setting for Max Number Of Marks is 3. Additional Reporting Period for final grades must be correct...." when they try run the report cards.
The reason is because the reporting periods are set up incorrectly in your school. You will need to change the dates for the reporting periods so that no two reporting periods fall on the same date for each course length start date. (ie. you cannot have two reporting periods with the same date for full-year courses, but you could still have the same reporting period date for full-year courses and then also semester courses).
This typically arises with the final mark for a course length, where you have set the last reporting period date to be the same date as the final mark for the course length type. The easiest is to just move the final mark one day later.
[2007-10-09]
Training News: Please note these two sessions open to iGroup schools.
1. The first training session is for schools who HAVE NOT received training before. It is Nov 6th - 8th in Langley, BC and 19th, 21st, 23rd online. It is open and free to all schools who have paid their iGroup fee. A maximum of two people per school is allowed.
2. The second session is for schools who HAVE received BCeSIS training and are either in Production or still working on Setup. It is a one day workshop where you can come and work one on one with the iGroup and ask any questions and get help. It will be open workshop style. It is Nov 9th in Langley, BC. You bring your problems and we will bring solutions. It is open and free to any school who has paid their iGroup fee. A maximum of two people per school is allowed again.
To sign up for any of these events please go to the iGroup website (www.bcesisigroup.ca) and go under the "Calendar of Events" under the November section you will see the two sessions and buttons to sign up with.
[2007-09-26]
1701 CRITICAL UPDATE: This information is for all schools that have Core French in their school. There was an error in the coding of Core French which resulted in students not getting funding. If you did an extract out of BCeSIS before 3:30pm on Wednesday Sept 26th please re-extract your 1701 data and resubmit it to the Ministry. This only applies to schools that had Core French funded students. Failure to re-submit will result in a lost funding potentially.
[2007-09-20]
More information from Level 2 about yesterdays outage: "Please be advised that PLNet (who provides the Internet Connection to all Provincial schools and BCeSIS) was experiencing an infrastructure outage yesterday which had a direct impact on access to all BCeSIS environments". BCeSIS looks to be running a little slow today again, I will try keep you posted. Furthermore make sure to check out www.isw-bc.ca (left side system notifications) for any problems with BCeSIS you may be experiencing. Update 9:41am - 20 Sept - PLNet has identified an issue in the Core Router in Vancouver.
[2007-09-18]
As you may or may not be aware of BCeSIS has a Testing Environment. It is an exact copy of Production (with your data in it) that you can use to test changes to your setup, before you do them in Production. The Testing Environment is refreshed with data from Production once per month. More information can be found at: http://www.bcesisigroup.ca/sdtest.htm
[2007-09-12]
A number of schools have asked how to export the data required to send to the school photographers. A how-to guide has been produced and published to the iGroup website under the calendar of events. (How export data for school photographers (iGroup)). www.bcesisigroup.ca
[2007-08-29]
Duplicate Students: We are getting a lot of requests to delete duplicate students from BCeSIS. Please make sure that you search BCESIS for the student everytime before you admit a new student. If there does happen to be a duplicate please make sure to include the following information in your helpdesk ticket for both students (first and last name, birthdate, BCeSIS pupil number, PEN, gender, and indicate which student to keep and which to delete).
[2007-08-29]
News from the Level 2 Provincial Team:
As you may be aware, we are experiencing some performance challenges on the BCeSIS production environment, which we are working diligently to address. We apologize for the inconvenience and will provide further updates throughout the day.
Update (August 28, 2007 - 12:00 PM)The operations team is in constant contact with Sun, AAL and Oracle and are currently working on a couple of possible changes. These changes will be implemented this afternoon and we will be closely monitoring their impact.
We continue to ask for your patience in the use of BCeSIS and we will continue to update you throughout the day. Thank you for your understanding.
Update (August 28, 2007 - 2:44 PM) The operations team has implemented a first change to improve the performance of the system and we are monitoring to determine the impact. We will be continuing to run diagnostics to further troubleshoot the problem this afternoon and this evening.
[2007-08-27]
Please make sure to check out the new calendar of events on the iGroup main page for information that relates to school events, like setup checklist, training events, and other documentation
[2007-06-20]
It is YET (Year-End-Transition) time again. This process is critical and must be completed before July 24th 2007. Please see the information posted at: http://www.bcesisigroup.ca/yet.htm
[2007-06-11]
Security Center Update: We are finished recovering the data for the Security Center. All the usernames and passwords for BCeSIS have been recovered, however we lost all the security contact information and Security Center usernames. So if schools need access to the Security please email Andrew with your primary contact information. (andrewsmit@bcesisigroup.ca). Thanks for you patience with this matter.
[2007-06-06]
Please be advised that the iGroup Security Center is currently down. This is due to a database that crashed. At the moment no new passwords can be requested, however if you do require a password reset please add the request to the helpdesk and we will reset it. We hope to have the Security Center back up as soon as possible.
[2007-06-04]
Year End Transition will be occuring on July 27th 2007 this year and BCeSIS will be unavailable for a few days after that. Andrew will be contacting schools that are using Production in the next week or so about the process for YET. If you are using Production and have not been contacted in a week or so, please email Andrew Smit (andrewsmit@bcesisigroup.ca), or if you are not sure if Andrew has your latest information.
[2007-05-08]
Just a reminder to all schools of the outages for the BCeSIS upgrade:
1. Stage1 will be down until May 28th.
2. All training DB will be down between May 7th and May 14th
3. Production will be down May 18th - May 21st
[2007-04-27]
Due to the upgrade to BCeSIS on 18th May 2007 the Jinitiator needs to be upgraded as well before then. School should keep the old version of the Jinitiator installed and also install the new one, to ensure that you can continue using the old version of BCeSIS and be ready for the new version.
The new version of the Jinitiator can be downloaded here:
http://www.bcesisigroup.ca/documents/jinit.exe
Furthermore for schools planning upgrades to computer hardware over the summer the following are the support hardware for the new version of BCeSIS.
Supported Client Infrastructure
# OS: Windows 2000SP1 or Windows XP
# OS: MAC OS 10.2.8 or greater
# Java Virtual Machine: Jinitiator 1.3.1.22 or Java Plug-In 1.4.2
# Supported Browsers: IE6 on Windows and Safari 1.2 on MAC
[2007-04-27]
Please note that the BCeSIS User Conference is now full
[2007-02-26]
The second BCeSIS Users' Conference will be held on May 10-11, 2007. This event will be led by the districts and schools and will provide a forum where BCeSIS users can share their experiences and exchange information. Presentations and panel sessions will be organized around the needs of various groups of users, such as teachers, counsellors, technologists and school administrators. Program planning is just beginning, but a conference site has been booked:
Once again the BCeSIS Users’ Conference will be held at:
Delta Vancouver Airport Hotel
3500 Cessna Drive
Richmond , BC
604-278-1241
A block of rooms has been set aside for participants until April 10, 2007.
The conference registration fees are the same as last year:
Regular Registration (after April 10): $160
Early Registration (prior to April 10): $130
One-day Registration (Thurs or Fri) $70
Presenters and panel members: 50% off
Presenters and individuals invited to participate on panels receive a 50% discount. Registration includes lunches and between-session refreshments.
Registration forms will be available in the next few weeks.
[2007-01-08]
Some of you may have noticed that the front page of the ISW has changed. As a result there is no link for Stage1 anymore. You will now have to use a direct link in order to get to Stage1. The link is as follows:
https://con.bcesis.isw-bc.ca/servlet/f60servlet?config=siscv2
Thanks,
Andrew.
[2006-11-24]
FYI - Andrew Smit will be on vacation from the 15th until 25th of December. The Helpdesk will still be open over this time and schools can continue to submit issues. Futhermore the Helpdesk will be closed on December 24-25th, December 31st, and Jan 1st.
[2006-10-12]
To All iGroup Helpdesk Users.
Please be aware of the following changes to the iGroup Helpdesk:
1. In order to facilitate better communication between the Helpdesk and iGroup BCeSIS Users whenever news is posted to the Helpdesk you will also be receiving an email with the news.
2. In order to ensure that Helpdesk personal are efficiently applying their time on the issues that require attention the iGroup Helpdesk has created a new status level for issues called "Resolved". The Helpdesk set the issues to this level once we are confident that an issues has been resolved and the helpdesk is waiting for your confirmation to close the issue. If your issue have been set to "Resolved" please add a remark to close the issue if it is resolved, or if it is not resolved then please add a remark with the outstanding issue and the helpdesk will re-open the issue.
3. The Helpdesk as a large number of issues that are set to "Resolved" and in order to clear out these issues the Helpdesk now has a policy to close all issues that have been at the "Resolved" status level for more than 6 days. You will receive an email when the issue is initially set to "Resolved", and reminder email after 3 days, and a final email to inform you the issue has been automatically closed after 6 days.
4. Finally just a reminder to submit all issues/problems that you have with BCeSIS to the Helpdesk to ensure proper tracking and resolution of the issues/problems.
Thanks,
Andrew - Helpdesk Manager -
[2006-10-03]
Please note that a new status level has been created for the Helpdesk. This status level is called "Resolved". Issues are set to this setting when the Helpdesk is confident that the issue has been resolved and the helpdesk is waiting for your confirmation to close the issue. Could you please confirm that we can close any resolved issues asap.
[2006-09-27]
Attention: The Helpdesk will be going down for about an hour at 5pm tonight in order to do some maintance on the Database.
5:55pm The maintance has now been completed the helpdesk is back to normal operation
[2006-08-22]
Well Summer is almost over and the start of school is near, the iGroup is gearing up for a new year of BCeSIS. Here are some key news from the summer and resources available in the new year.
1. The Year End Transition (YET) went well for the schools throughout the province. Related to this is the fact that schools that had data in Production now have that some data in Stage 1. Which is perfect for testing new features or changing before doing it on your live production data.
2. The iGroup has developed a tool to manage usernames/passwords and contact information. This tool can be found on the front page of the iGroup website. Click on forgot password to get a username and password for the application, or email security@bcesisigroup.ca to confirm your primary security contact. This tool is were you can found all the passwords that you use for the iGroup (ie. Helpdesk, Wave sections, etc), and all the passwords for the actual BCeSIS Application. You can also request password resets and username deletions. The goal is to have the requests completed within a day. This tool will helpfully simplify the task of organizing passwords and usernames.
3. As always the iGroup Helpdesk will be available to all schools that are in Stage 1 or Production with BCeSIS.
4. Finally we will probably be holding another session of training in late October or early November.
[2006-06-26]
Summer is almost here, so I thought I would inform you of some keys events and resources available over the summer.
1. Year End Transition (YET) is a major event that occurs on July 28th, and BCeSIS will be closed until 3rd August. It is the process that moves all the students from the current year into the next year. If you are in Production you will need to complete a number of steps to ensure that everything transitions properly. (even if you are not using BCeSIS actively, but have students in Production). If you are in Stage 1 you will need to document your setup because everything is going to be deleted. Please see the information on YET which can be found on the iGroup website (www.bcesisigroup.ca)
2. The iGroup Helpdesk is going to be open all summer. Please report all problems with the BCeSIS application to the Helpdesk. If you do not have a username and password for Helpdesk please email me before July 15th.
3. The final major event that will be happening this summer, is that I'm getting married. As such my office will be closed from July 27th - August 20th. I will not be responding to emails or phone calls during this time (in fact I will not be in the country), however Jack will be taking care of Helpdesk, so please report your issues/problems on the Helpdesk. If you require Stage 1 or Production passwords please fill in and email me the form that is found on the iGroup website before July 15th.
[2006-04-05]
BCeSIS User Conference is happening this May 15th-16th. Details can be found on the main page of iGroup website.
[2005-12-23]
The iGroup BCeSIS office will be CLOSED for Christmas from Dec 23rd to Jan 2nd. Have a Merry Christmas and we will see you in the New Year.
[2005-11-29]
Welcome to BCeSIS iGroup Helpdesk. This helpdesk will be used by all independent schools to report and track problems with BCeSIS. Schools will be assigned usernames and passwords after they have received the first week of training.